Cezanne HR vs. HiBob

Cezanne HR features were easy to set and configure the interface security and through Cezanne HR is more easy and quick on multiple financial data transferring across other HR and also Payroll management platforms. To create reports on various business operations and its salary revisions capability is unique and excellent.

Incentivized

The system is very well suited for the stage we are at as a company. We did a lot via Excel and old processes, but once we hit the 100-person mark, our work would have been challenging to execute without Hibob. We eliminated 3 systems by consolidating to the one Hibob system - it was almost a cost-neutral swap for us.

• Payroll tracking ability is excellent.
• Workflow easy management on Cezanne HR is good.
• Easy employees experience management.

Incentivized

• It is extremely flexible and can be modified to fit most of our processes.
• It's an easy UI to use and looks very nice as well.
• I like that there is options like Superpowers and Hobbies to get to know our employees more than just their work details.

Incentivized

• Reporting - add more standard reports so I don't have to create them.
• Communicating w/ in the module with team mates.

Incentivized

• Tasks - For something like onboarding, I wish there was a way to set up the tasks so that the person setting up the employee profile would be the only person to get the assigned tasks. It's hard to describe but for example, if there are multiple on-boarders on the team, is there a way to set up the tasks so that technically every on-boarder would be assigned to the task, but the person setting up the profile is the one that triggers the task for themselves.
• Reports - I find pulling reports a bit complicated, especially if I am asked to pull data that involves info being located in different areas of an employee profile. For example, for a couple of months, I thought it was impossible to pull a variable pay report along with the base salary (in one report rather than pull two separate reports) only to find out that you can do that via the Total Compensation report. Also when I have to pull data for headcount since a certain day, I wish you can make the settings so that data can appear after a certain day, rather than sorting it manually via Excel/Google sheets.
• Timesheet - I love the functionality of the timesheet that hibob provided, but I also wish they included an option where people can set up predicted work schedules for future dates. Currently, the timesheets are ideals for scenarios where employees time in and out of work.

Incentivized

Need to assess our needs vs how Cezanne HR supports those needs

Incentivized

We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable

Incentivized

Some things are complicated to understand, such as the process around them or why things cannot be done. That said, support is always helpful and tries to think of solutions.

Incentivized

It's a solid HRIS system, it's user friendly to employees and employers, but they've changed the user interface 2 times now in the last 2.5 years, so having to find where certain things are after the change can be tedious

Very little downtime

Incentivized

Yes they are always there when we need them. Fast response time too.

Incentivized

It can sometimes "blip" or be slow, particularly on a Monday morning

Incentivized

Yes the system is fast and easy to use.

Incentivized

The support is great. They are efficient and resolve issues relatively quickly. The support opening times support our HR opening times. What would make it better is a live chat function for support or the ability to phone. Sometimes explaining an issue and going back and forth over email takes longer than a quick phone call or live chat.

Incentivized

A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem

Incentivized

It is never the same than in person, but the training was also the implementation so it made sense as it was broken up. It made it more cost effective.

Incentivized

It was fast and easy to learn with the trainer. Their staff was great to work with.

Incentivized

The team were great particularly Wanessa. They knew the system inside and out and always found work arounds to meet our needs. Whilst implementation felt slower than I would want, our expectations were on the whole met

Incentivized

I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting

Incentivized

Better for smaller companies. Don't get too big, or you will lose your value. It's a niche market here and the more products you can use, the better; its payroll integrates with on boarding, talent acquisition, staffing, succession planning, and performance management. I don't like the idea of having four different Software companies for something one can do. No manager likes all these different platforms.

Incentivized

HiBob balances functionality, usability, pricing and client control to a much greater level than other systems. Enterprise systems such as SAP and Oracle offer greater functionality but at a much greater cost. Similar offerings from BambooHR, Dayforce and Workday are lacking in their functionality, user experience, pricing or customizability. Overall, the Customer Support experience with HiBob is now, and always has been out of this world in terms of response times, helpfulness and a strong willingness to adapt to the client requirements in terms of feature implementation and roadmapping.

Very little downtime.

Incentivized

It is easy to use across the board for all departments in the company.

Incentivized

• Fewer people preparing reports that an individual was doing before the dashboard s0 saving one full day per week of reporting.

Incentivized

• Our HR Coordinator is the main administrator and is the go-to for all thing Bob. This has freed up time for me (VP) and for our HR Manager to spend time on strategy and implementation of employee experience programs. Before HiBob, our HR Manager spent approximately 20% of her time on administrative items that Bob takes care of in minutes and I would have spent around 10% of my time on Performance Management. We invest around $20k in HiBob, but it has saved us approximately $45k in time. So, an ROI of $25,000.

Incentivized