CentralReach vs. Epic EpicCare EMR

CentralReach is a great practice management software for companies large or small. It is best suited for healthcare agencies that provide ABA therapy but can be used by practices that provide Speech Therapy, Occupational Therapy, Physical Therapy, or Mental Health services. The software allows full integration across multiple departments and is very customizable to your PMS needs.

Incentivized

EPIC is well-suited for most large acute care facilities. Not convinced it's the best product/application in the behavioral health space.

Incentivized

• Clients: Data collection, template forms, file management, EVV capatability
• Billing: Session notes and audit supports, billing, accounts receivables, analytical reports
• Admin: Scheduling, Task Management, PTO requests, messaging

Incentivized

• One centralized location for medical records review, retrieval, additions/updates, etc.
• User-friendly application.
• Well know in the field, therefore training is easier than with a foreign (unknown) system.

Incentivized

• CentralReach is a very robust software and sometimes it's hard to navigate or understand the system.
• The CentralReach support team is not always quick to respond to questions or errors.
• CentralReach has had a lot of latency issues recently which has caused the system to go down, making it impossible for end users to complete their job responsibilities.

Incentivized

• Med Order simplification.
• Easy workflow.
• AI prediction.

Incentivized

It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking

Incentivized

The Company normally responds to most requests. At times, however, the response times are longer than expected.

Incentivized

We've used multiple systems for multiple features that we now use CR for, such as Catalyst for data collection, VB MAPP APP for VB Mapp Assessments, Relias for Learner Management systems, Google Docs for scheduling and file management, etc. CR really incorporates the useful features of all of these, and plus a whole lot more and integrates them so that they work together. We still use Google Docs for some areas that CR doesn't do well with live documents and intuitive file management. All other features have been as well or better served through CR. The upgrade to CR from Relias for Learner Management/CUEs/Professional Development is extreme. CR has far better content, much more variety, is more user friendly, and has straightforward billing practices that lack with Relias, and far better customer support. The difference between those two for a LMS system is dramatic.

Incentivized

Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.

Incentivized

• It is a costly software but cheaper than paper and pencil ;)

Incentivized

• Easy way to track records.
• Worth the ROI.
• Saves time.
• Less paperwork.

Incentivized