Celoxis vs. Jotform

Celoxis is great if you'd like to implement a project management tool to a company that hasn't had one in the past.

Incentivized

With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.

Incentivized

• Project managements is great.
• Well packed features.
• Easy way to schedule reports.

Incentivized

• The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
• Jotform keeps all my event request organized and accurate.
• Editing forms is done with ease.

• It's GUI is not very useful on mobile devices
• Doesn't have program or portfolio management features, some can be tailored using custom attributes and workflow apps
• Some system catalogs (like customers) should be made available as custom fields

Incentivized

• I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
• Flexibility in css.
• More options in the name field, maybe I want the last name first or for it to be a full one entry box.
• A phone number entry field.

Incentivized

It's exceptional software

It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.

Incentivized

Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.

Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.

Incentivized

I used an evalaution matrix built with input of several stakeholders in the company. In the end the matrix included 100 features (non of them was price related). The matrix was heavily focused on waterfall project management, agile related features were only 5 out of 100 features. Features were labeled as mandatory, required or optional. Products which lacked a mandatory feature (like providing technical support) were disqualified. Then a price vs features evaluation was made and only the products with the best combination were seleced to continue: Celoxis, ITM Platform and Mission Control. A final technical evaluation was made comparing the full evaluation but also the evaluation of only the 40 required features. Overall, Celoxis was the better evaluated (76% vs 65% of the second place), for the 40 required features, Celoxis got 91% against 78% of number 2. In the end we chose Celoxis even when it had higher licensing cost.

Incentivized

Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.

Incentivized

• Positive in most cases

Incentivized

• It saved me time. Within minutes I was able to create and share forms to collect demographic data.
• While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
• I could not easily identify what new information was provided in a resubmission by a respondent.