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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Celonis

    Score9.9 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A

    Pega Platform

    Score5.7 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $35

    per month per user* (or $0.45 per case**)

    Pricing
    CelonisPega Platform
    Editions & Modules
    No answers on this topic
    Low-code Factory Edition
    $35
    per month per user* (or $0.45 per case**)
    Standard Edition
    $90
    per month per user* (or $0.80 per case**)
    Enterprise Edition
    Custom Quote
    Offerings
    Pricing Offerings
    CelonisPega Platform
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.*500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000.
    More Pricing Information
    Community Pulse
    CelonisPega Platform
    Considered Both Products
    Celonis
    Chose Celonis
    Celonis appears to be more complete and offer more functionalities for taking action after the analysis. Furthermore Celonis product seems to have a better and faster continuous improvement compared to competitors.
    Incentivized
    Chose Celonis
    Competitive products are Minit, Signavio, IBM Process Mining, etc.
    At this point, Celonis seems to have an edge over the competitive products due to their vast out-of-the-box supported connectors and apps. Celonis also has a much bigger current customer list as compared to its …
    Incentivized
    Pegasystems
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    173 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    125 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    173 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    84 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    133 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    CelonisPega Platform
    Process Mining
    Comparison of Process Mining features of Celonis and Pega Platform
    Feature
    Celonis
    8.4
    20 Ratings
    4% below category average
    Pega Platform
    -
    Ratings
    Data Connection9.620 Ratings00 Ratings
    Process Discovery9.619 Ratings00 Ratings
    Visual Process Representation9.618 Ratings00 Ratings
    Process Variants9.519 Ratings00 Ratings
    Performance Metrics9.618 Ratings00 Ratings
    Process Mining Algorithms7.916 Ratings00 Ratings
    Root Cause Investigation7.518 Ratings00 Ratings
    Process Optimization7.017 Ratings00 Ratings
    What-if Analysis6.211 Ratings00 Ratings
    Process Compliance and Audit7.115 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Celonis and Pega Platform
    Feature
    Celonis
    -
    Ratings
    Pega Platform
    8.8
    62 Ratings
    7% above category average
    Dashboards00 Ratings9.061 Ratings
    Standard reports00 Ratings8.661 Ratings
    Custom reports00 Ratings8.660 Ratings
    Process Engine
    Comparison of Process Engine features of Celonis and Pega Platform
    Feature
    Celonis
    -
    Ratings
    Pega Platform
    7.8
    65 Ratings
    7% below category average
    Process designer00 Ratings8.064 Ratings
    Process simulation00 Ratings6.056 Ratings
    Business rules engine00 Ratings9.064 Ratings
    SOA support00 Ratings9.050 Ratings
    Process player00 Ratings9.447 Ratings
    Support for modeling languages00 Ratings5.46 Ratings
    Form builder00 Ratings9.658 Ratings
    Model execution00 Ratings6.055 Ratings
    Collaboration
    Comparison of Collaboration features of Celonis and Pega Platform
    Feature
    Celonis
    -
    Ratings
    Pega Platform
    9.0
    50 Ratings
    7% above category average
    Social collaboration tools00 Ratings9.050 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Celonis and Pega Platform
    Feature
    Celonis
    -
    Ratings
    Pega Platform
    4.4
    9 Ratings
    60% below category average
    Content management00 Ratings4.49 Ratings
    Best Alternatives
    CelonisPega Platform
    Small Businesses
    No answers on this topic
    IBM Blueworks Live
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    TIBCO® BPM Enterprise
    Score7 out of 10
    Enterprises
    No answers on this topic
    IBM Business Automation Workflow
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CelonisPega Platform
    Likelihood to Recommend
    10.0
    (159 ratings)
    6.0
    (73 ratings)
    Likelihood to Renew
    7.3
    (7 ratings)
    10.0
    (7 ratings)
    Usability
    6.7
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.6
    (3 ratings)
    10.0
    (7 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CelonisPega Platform
    Likelihood to Recommend
    Celonis
    I believe that Celonis is a great tool to use in Uniper, as it can integrate data from different sources into a single platform, making interfaces more accurate and facilitating the monitoring of data flow from one source system to another.
    Incentivized
    Read full review
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Pros
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Cons
    Celonis
    • We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
    • The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.
    Incentivized
    Read full review
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Likelihood to Renew
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
    Read full review
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Usability
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    Support Rating
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
    Read full review
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    Online Training
    Celonis
    No answers on this topic
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Implementation Rating
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    Alternatives Considered
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
    Read full review
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Return on Investment
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    ScreenShots