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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Celonis

    Score9.9 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A

    Microsoft Power Automate

    Score8.3 out of 10
    N/AMicrosoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

    $15

    per month per user

    Pricing
    CelonisMicrosoft Power Automate
    Editions & Modules
    No answers on this topic
    Power Automate Premium
    $15
    per month per user
    Power Automate Process
    $150
    per month per bot
    Hosted RPA add-on
    $215
    per month per bot
    Process Mining add-on
    $5,000
    per month per tenant
    Offerings
    Pricing Offerings
    CelonisMicrosoft Power Automate
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.—
    More Pricing Information
    Community Pulse
    CelonisMicrosoft Power Automate
    Considered Both Products
    Celonis
    Chose Celonis
    Celonis is well presented and has a lot of resources for learn also autonomously how to set the platform at least for the main/principal functions. So it is quite easy to understand and to set up at the beginning.
    Moreover it is a platform already adopted by several strategic …
    Incentivized
    Chose Celonis
    SAP products Celonis Microsoft Products Tibco Products SAP products are preferable because they connect directly to SAP and allow for the integration of data from alternate sources.
    Incentivized
    Chose Celonis
    Celonis is more clear than MPA. In Celonis there are more tools included for individual setup the process the user would like to. Also with the platform Celopeers you have a touchpoint for your questions and issues. I've heard the software Celonis combined with BPM much more …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    173 Answers
    92%
    Would buy again
    69 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    125 Answers
    96%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    173 Answers
    92%
    Happy with the feature set
    69 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    84 Answers
    94%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    133 Answers
    93%
    Implementation went as expected
    53 Answers
    Features
    CelonisMicrosoft Power Automate
    Process Mining
    Comparison of Process Mining features of Celonis and Microsoft Power Automate
    Feature
    Celonis
    8.4
    20 Ratings
    4% below category average
    Microsoft Power Automate
    -
    Ratings
    Data Connection9.620 Ratings00 Ratings
    Process Discovery9.619 Ratings00 Ratings
    Visual Process Representation9.618 Ratings00 Ratings
    Process Variants9.519 Ratings00 Ratings
    Performance Metrics9.618 Ratings00 Ratings
    Process Mining Algorithms7.916 Ratings00 Ratings
    Root Cause Investigation7.518 Ratings00 Ratings
    Process Optimization7.017 Ratings00 Ratings
    What-if Analysis6.211 Ratings00 Ratings
    Process Compliance and Audit7.115 Ratings00 Ratings
    Best Alternatives
    CelonisMicrosoft Power Automate
    Small Businesses
    No answers on this topic
    airSlate WorkFlow
    Score7.5 out of 10
    Medium-sized Companies
    No answers on this topic
    CMW Platform
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    ServiceNow Now Platform
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CelonisMicrosoft Power Automate
    Likelihood to Recommend
    10.0
    (159 ratings)
    7.8
    (82 ratings)
    Likelihood to Renew
    7.3
    (7 ratings)
    9.3
    (9 ratings)
    Usability
    6.7
    (3 ratings)
    9.0
    (7 ratings)
    Support Rating
    6.6
    (3 ratings)
    7.9
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.9
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    7.5
    (36 ratings)
    Configurability
    8.2
    (1 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.5
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CelonisMicrosoft Power Automate
    Likelihood to Recommend
    Celonis
    I believe that Celonis is a great tool to use in Uniper, as it can integrate data from different sources into a single platform, making interfaces more accurate and facilitating the monitoring of data flow from one source system to another.
    Incentivized
    Read full review
    Microsoft
    If you are in a team that needs to develop automated solutions but have no coding experience and no access to a developer, Power Automate is one of the best places to start. It is incredibly flexible and likely has triggers and actions that can connect with your platforms, especially if you use the Microsoft stack. Additionally, using webhooks, you can connect to many different endpoints to get systems working together.
    Incentivized
    Read full review
    Pros
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    Microsoft
    • Sending confirmation email to clients and user once the flow is triggered.
    • Fetching or Dumping files from one location to another if the flow is triggered.
    • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
    • Power Automate also be used to convert any file format to a specific file format and save it to the required location
    Incentivized
    Read full review
    Cons
    Celonis
    • We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
    • The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.
    Incentivized
    Read full review
    Microsoft
    • I REALLY wish I could just drop in a block of python or PowerShell code sometimes. The visual low-code things are great for moving around data but sometimes it would be faster if I could just tap out some code.
    • The DOM (Document Object Model) is not entirely apparent and takes a lot of trial and error, and sometimes it's even different between different connectors. I would love to be able to just see the path to access some specific variables from earlier processes.
    Incentivized
    Read full review
    Likelihood to Renew
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
    Read full review
    Microsoft
    The tool is very useful when used with its various native connectors, taking great advantage of the integration between the components and systems of the Office365 universe. However, its cost is still high, and automation using more advanced components containing AI resources becomes unfeasible for some companies. Due to the financial crisis that many companies are currently experiencing, investment in automation systems or tools is taking a back seat.
    Incentivized
    Read full review
    Usability
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    Microsoft
    Power Automate features a clean and intuitive user interface that allows users to create, manage, and monitor workflows easily. The UI is designed to be accessible to both technical and non-technical users, with drag-and-drop functionality for building workflows. Power Automate supports integration with a wide range of Microsoft and third-party applications. This flexibility in integration allows users to automate workflows across various systems, enhancing overall productivity and efficiency.
    Incentivized
    Read full review
    Support Rating
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
    Read full review
    Microsoft
    both Community support and Microsoft official support typically respond to (and resolve) reported issues in a VERY expedient manner, usually going above and beyond for education and bugfixing. I have been thoroughly impressed with the level of support I had been provided in the past.
    Incentivized
    Read full review
    In-Person Training
    Celonis
    No answers on this topic
    Microsoft
    after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
    Incentivized
    Read full review
    Online Training
    Celonis
    No answers on this topic
    Microsoft
    although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
    Incentivized
    Read full review
    Implementation Rating
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    Microsoft
    I was part of the migration of classic SharePoint workflows and Nintex workflows. We didn't spend much time learning the new platform because of its user-friendly interface and intuitive drag-and-drop functionality. We have mostly O365 E1 and E3 licensed users, so they can participate in our Citizen Development program and utilize Power Automate to build day-to-day business processes.
    Incentivized
    Read full review
    Alternatives Considered
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
    Read full review
    Microsoft
    I have many years of experience with Nintex applications and it stands up very well against Microsoft Power Automate. I hope Microsoft Power Automate can become the better workflow application. With the Integrated AI builder and continuous updates I expect they can become the better one in a few years.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Celonis
    No answers on this topic
    Microsoft
    I have not done any participations
    Incentivized
    Read full review
    Professional Services
    Celonis
    No answers on this topic
    Microsoft
    Microsoft's professional services provide hands-on support throughout the implementation lifecycle of Power Automate.This includes initial setup, configuration, integration with existing systems, testing, and deployment. They ensure that workflows are correctly designed, optimized for performance, and aligned with security best practices.
    Incentivized
    Read full review
    Return on Investment
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    Microsoft
    • It has encouraged everyday users to get a feel for low code no code without the detailed technical programmings skills
    • This has encouraged the use of Power Automate to replace what was once an excel filled with complex macros and VBA!
    • It has significantly saved time for someone like myself from chasing people for information and now I can create an auto alert using PA
    Incentivized
    Read full review
    ScreenShots

    Microsoft Power Automate Screenshots

    Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)