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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Catchpoint

    Score9.2 out of 10
    N/ACatchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business.

    $37,950

    per year

    OpenText SiteScope

    Score8 out of 10
    N/AOpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.N/A
    Pricing
    CatchpointOpenText SiteScope
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CatchpointOpenText SiteScope
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking—
    More Pricing Information
    Community Pulse
    CatchpointOpenText SiteScope
    Considered Both Products
    Catchpoint Systems Inc
    Chose Catchpoint
    Compare Catchpoint with the side score, Catchpoint gives us some more feasibility regarding monetary as point provides both agent based and agent less monitoring, but side to provide us some agent with monetary, so that’s the major difference between both these tools. Also …
    Incentivized
    Chose Catchpoint
    N/A
    Incentivized
    Chose Catchpoint
    Catchpoint was evaluated for its ease of build-and-go capabilities. The ability to segment based on [the] product and maintain secure monitoring were some of the initial take-ups.
    Incentivized
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    71 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    69 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    48 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    62 Answers
    No answers on this topic
    Features
    CatchpointOpenText SiteScope
    Application Performance Management
    Comparison of Application Performance Management features of Catchpoint and OpenText SiteScope
    Feature
    Catchpoint
    -
    Ratings
    OpenText SiteScope
    8.1
    6 Ratings
    6% above category average
    Application monitoring00 Ratings6.16 Ratings
    Database monitoring00 Ratings8.25 Ratings
    Threshold alerts00 Ratings8.96 Ratings
    Predictive capabilities00 Ratings7.94 Ratings
    Application performance management console00 Ratings8.04 Ratings
    Collaboration tools00 Ratings7.34 Ratings
    Out-of-the box templates to monitor applications00 Ratings8.76 Ratings
    Application dependency mapping and thresholding00 Ratings8.86 Ratings
    Virtualization monitoring00 Ratings9.15 Ratings
    Server availability and performance monitoring00 Ratings8.86 Ratings
    Server usage monitoring and capacity forecasting00 Ratings8.95 Ratings
    IT Asset Discovery00 Ratings6.65 Ratings
    Best Alternatives
    CatchpointOpenText SiteScope
    Small Businesses
    SolarWinds Pingdom
    Score9.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco ThousandEyes
    Score8.9 out of 10
    SolarWinds AppOptics
    Score8.2 out of 10
    Enterprises
    Nexthink
    Score7 out of 10
    SolarWinds Server & Application Monitor
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CatchpointOpenText SiteScope
    Likelihood to Recommend
    9.2
    (66 ratings)
    6.9
    (6 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (3 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.7
    (67 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CatchpointOpenText SiteScope
    Likelihood to Recommend
    Catchpoint Systems Inc
    I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
    Incentivized
    Read full review
    OpenText
    SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.
    Incentivized
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    Pros
    Catchpoint Systems Inc
    • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
    • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
    • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
    • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
    Incentivized
    Read full review
    OpenText
    • Alerts can be configured as per business requirement.
    • It can take remedial action, when defined for a particular situation.
    • Severity, priority of tickets which are created upon a trigger can be well defined.
    • The teams which need to be alerted can be configured in the tool itself, in case of any event.
    Incentivized
    Read full review
    Cons
    Catchpoint Systems Inc
    • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
    Incentivized
    Read full review
    OpenText
    • Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
    • Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
    • We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.
    Incentivized
    Read full review
    Likelihood to Renew
    Catchpoint Systems Inc
    The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    Catchpoint Systems Inc
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Incentivized
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    OpenText
    Very straightforward and easy to use once you get past the short learning curve.
    Incentivized
    Read full review
    Support Rating
    Catchpoint Systems Inc
    The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
    Incentivized
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    OpenText
    Can't really answer this. Setup was easy and no support has really been used at this point.
    Incentivized
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    Implementation Rating
    Catchpoint Systems Inc
    very easy to implement as the product is user-friendly
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Catchpoint Systems Inc
    Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
    Incentivized
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    OpenText
    SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.
    Incentivized
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    Return on Investment
    Catchpoint Systems Inc
    • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
    • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
    • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
    Incentivized
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    OpenText
    • Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.
    Incentivized
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    ScreenShots