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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Catchpoint

    Score9.2 out of 10
    N/ACatchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business.

    $37,950

    per year

    Cisco Meraki Dashboard

    Score9.3 out of 10
    N/AAs a cloud-managed network management solution, the Cisco Meraki Dashboard enables users to provision, configure, and troubleshoot global networking and IoT deployments.N/A
    Pricing
    CatchpointCisco Meraki Dashboard
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CatchpointCisco Meraki Dashboard
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking—
    More Pricing Information
    Community Pulse
    CatchpointCisco Meraki Dashboard
    Considered Both Products
    Catchpoint Systems Inc
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    71 Answers
    97%
    Would buy again
    37 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    100%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    69 Answers
    97%
    Happy with the feature set
    37 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    48 Answers
    100%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    62 Answers
    97%
    Implementation went as expected
    30 Answers
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    CatchpointCisco Meraki Dashboard
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    Nexthink
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    CatchpointCisco Meraki Dashboard
    Likelihood to Recommend
    9.2
    (66 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.7
    (67 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CatchpointCisco Meraki Dashboard
    Likelihood to Recommend
    Catchpoint Systems Inc
    I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
    Incentivized
    Read full review
    Cisco
    Cisco Meraki Dashboard is a great solution for managing a large number of networks across a single organization or multiple. For new projects we are able to set up the entire network in the dashboard with all of the needed settings, plug all of the devices in at our office and have them download their settings, so on the date of deployment, the equipment comes online and is ready to go immediately.
    Incentivized
    Read full review
    Pros
    Catchpoint Systems Inc
    • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
    • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
    • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
    • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
    Incentivized
    Read full review
    Cisco
    • The ability to monitor any port and get accurate information on its activity.
    • The ability to port cycle and reboot remotely. This is best for off-hour reboots.
    • Being able to search for devices through the client page with an IP address or MAC address saves time on device searches.
    • It is an easy process to add and remove devices to different organizations.
    Incentivized
    Read full review
    Cons
    Catchpoint Systems Inc
    • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
    Incentivized
    Read full review
    Cisco
    • Cloud communication could be improved
    • Rebooting network switch like an MS120 remotely takes more time vs MX64 for some reason
    • Quicker response time for status updates. Cisco Meraki Dashboard take too long to update sometimes
    • Uptime for all devices not just the switches but firewalls and APs would be great to have
    • Timeline improvements/more detail timeline
    Incentivized
    Read full review
    Likelihood to Renew
    Catchpoint Systems Inc
    The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Usability
    Catchpoint Systems Inc
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Incentivized
    Read full review
    Cisco
    The dashboard is easy to navigate and offers many pages that are loaded with information. Cisco Meraki adds new features to the dashboard based on customer feedback and I have seen so many updates and changes that have improved upon the previous version. Most recently they have added Cisco's AI and are looking at an Automation option that will only further improve usability.
    Incentivized
    Read full review
    Support Rating
    Catchpoint Systems Inc
    The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    Catchpoint Systems Inc
    very easy to implement as the product is user-friendly
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    Catchpoint Systems Inc
    Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
    Incentivized
    Read full review
    Cisco
    The Cisco Meraki Dashboard is of course the most user friendly and the NDFC is being modified to look similar to the Cisco Meraki Dashboard as of today.
    Incentivized
    Read full review
    Return on Investment
    Catchpoint Systems Inc
    • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
    • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
    • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
    Incentivized
    Read full review
    Cisco
    • It's definitely allowed us to operate with a smaller team and allowed us to troubleshoot issues quicker. The Meraki dashboard with Meraki APs has helped us identify issues on our wireless network, monitor the health, and really help our remote locations out with troubleshooting and getting devices online quicker.
    Incentivized
    Read full review
    ScreenShots

    Cisco Meraki Dashboard Screenshots

    Screenshot of Connect MS225 24portScreenshot of ConnectMS225 24portScreenshot of SECURITY MX64WScreenshot of SECURITY MX64WScreenshot of Connect MS225 24port