Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Quest Rapid Recovery
Score 5.0 out of 10
N/A
Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.
$1,819.99
Pricing
Carbonite Server
Quest Rapid Recovery
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
License + 1 Year 24/7 Maintenance
1,819.99
Offerings
Pricing Offerings
Carbonite Server
Quest Rapid Recovery
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
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More Pricing Information
Community Pulse
Carbonite Server
Quest Rapid Recovery
Features
Carbonite Server
Quest Rapid Recovery
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
I belive AppAssure is now part of the Dell protection Suite. We have a very messy backup process where we run several backup products: one product for virtual, one for physical, Appassure for special backup needs. If you are looking at AppAssure, ask yourself if you're willing to use the entire backup suite from Dell. I feel one of the key things for backup is a single pane of glass. Can you manage a majority of your backup needs and processes from this one product
Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
Competitive pricing for level of service provided.
The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Because the backup software is so scalable for a Managed Service Provider, it has made managing backups for our clients daily very easy and low effort, thus increasing our revenue.
The software runs on a wide range of hardware which has made repurposing older equipment a very effective way of deploying it to our clients cheaply.
We have used the backup software for approximately 8-10 years, however the software does not seem to be getting heavily developed which means in comparison to other vendors it is going to quickly become obsolete.
