Carbonite Server vs. HYCU

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Server
Score 1.0 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
HYCU
Score 8.9 out of 10
N/A
HYCU is a SaaS Data Protection platform that delivers SaaS-based data backup, recovery, and ransomware protection for on-prem, cloud, and SaaS environments serving vendors globally.N/A
Pricing
Carbonite ServerHYCU
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
No answers on this topic
Offerings
Pricing Offerings
Carbonite ServerHYCU
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.Contact vendor for pricing informatioon.
More Pricing Information
Community Pulse
Carbonite ServerHYCU
Features
Carbonite ServerHYCU
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Server
8.6
Ratings
1% above category average
HYCU
8.9
Ratings
5% above category average
Universal recovery8.30 Ratings9.00 Ratings
Instant recovery8.20 Ratings5.00 Ratings
Recovery verification7.90 Ratings9.00 Ratings
Business application protection10.00 Ratings8.00 Ratings
Multiple backup destinations10.00 Ratings8.00 Ratings
Incremental backup identification10.00 Ratings9.00 Ratings
Backup to the cloud10.00 Ratings10.00 Ratings
Deduplication and file compression7.60 Ratings10.00 Ratings
Snapshots10.00 Ratings9.00 Ratings
Flexible deployment7.90 Ratings9.00 Ratings
Management dashboard7.50 Ratings9.00 Ratings
Platform support7.50 Ratings10.00 Ratings
Retention options7.70 Ratings10.00 Ratings
Encryption8.50 Ratings10.00 Ratings
Best Alternatives
Carbonite ServerHYCU
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite ServerHYCU
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
4.8
(0 ratings)
-
(0 ratings)
Usability
5.5
(0 ratings)
9.0
(0 ratings)
Support Rating
5.5
(0 ratings)
9.0
(0 ratings)
Implementation Rating
6.4
(0 ratings)
-
(0 ratings)
User Testimonials
Carbonite ServerHYCU
Likelihood to Recommend
A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
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It’s well suited for Nutanix AHV data protection and includes the ability for immutable backups via WORM policy. I’m unsure of its performance in environments that use Hyper-V OR VMware for virtualization. The use of tiered backups without additional policies are great when creating new VMs, even automatically assigning a default backup policy to ensure that all workloads have at least a minimal level of data protection
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Pros
  • Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
  • Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
  • Competitive pricing for level of service provided.
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  • Backup of virtual machines.
  • Upload to Cloud backups.
  • Recovery of databases backed up through HYCU.
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Cons
  • The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
  • The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
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  • Better DR support guidance/best practices
  • Reporting isn’t straightforward and as customizable as I’d like
  • Including M365 backups without additional cost would be a big value add for us
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Likelihood to Renew
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
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No answers on this topic
Usability
Product needs a lot of improvements in some features like Cloud and Reporting.
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Very simple interface. Can learn it in a day. The instances where I needed a little hand holding, I just called support and they assisted immediately. That's the best of both worlds.
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Support Rating
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.
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Implementation Rating
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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No answers on this topic
Alternatives Considered
Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
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I have used several backup programs, I selected 2 just to be brief. The best thing I see with HYCU over Veeam is that it is much more difficult for an attacker if inside the network to gain access to the backups and objects saved in the backup storage. The best part about HYCU over Bacula is that it is much easier to use and more stable. The interface alone will save you from time and energy using other products
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Return on Investment
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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  • I trust this product to protect our organization if things go badly.
  • I am able to not lose sleep thinking about backups.
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ScreenShots

HYCU Screenshots

Screenshot of HYCU