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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Safe

    Score8.9 out of 10
    N/ACarbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

    $83.99

    per year

    Symantec Ghost Solution Suite

    Score8 out of 10
    N/ASymantec's Ghost Solution Suite is an imaging and deployment solution.N/A
    Pricing
    Carbonite SafeSymantec Ghost Solution Suite
    Editions & Modules
    Basic
    $83.99
    per year
    Plus
    $119.99
    per year
    Prime
    $149.99
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite SafeSymantec Ghost Solution Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite SafeSymantec Ghost Solution Suite
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Carbonite SafeSymantec Ghost Solution Suite
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Safe and Symantec Ghost Solution Suite
    Feature
    Carbonite Safe
    8.7
    3 Ratings
    4% above category average
    Symantec Ghost Solution Suite
    -
    Ratings
    Universal recovery10.02 Ratings00 Ratings
    Instant recovery3.33 Ratings00 Ratings
    Recovery verification9.82 Ratings00 Ratings
    Business application protection9.01 Ratings00 Ratings
    Multiple backup destinations10.01 Ratings00 Ratings
    Incremental backup identification9.82 Ratings00 Ratings
    Backup to the cloud9.43 Ratings00 Ratings
    Deduplication and file compression9.01 Ratings00 Ratings
    Snapshots10.01 Ratings00 Ratings
    Flexible deployment8.83 Ratings00 Ratings
    Management dashboard8.83 Ratings00 Ratings
    Platform support8.83 Ratings00 Ratings
    Retention options5.93 Ratings00 Ratings
    Encryption9.93 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Safe and Symantec Ghost Solution Suite
    Feature
    Carbonite Safe
    8.4
    3 Ratings
    3% above category average
    Symantec Ghost Solution Suite
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.83 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.12 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite SafeSymantec Ghost Solution Suite
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite SafeSymantec Ghost Solution Suite
    Likelihood to Recommend
    8.9
    (14 ratings)
    7.7
    (4 ratings)
    Likelihood to Renew
    5.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite SafeSymantec Ghost Solution Suite
    Likelihood to Recommend
    Carbonite, an OpenText company
    Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
    Incentivized
    Read full review
    Broadcom
    Symantec Ghost Solution Suite is well suited to standard images of company approved software and standard configurations for all users. When every user has the same computer configuration, it is easily managed with a standard image across the board. It is less effective if you need to have multiple configurations for different groups. It becomes cumbersome to manage all the various images. When you add to the complexity by having to address the different drivers for the different hardware model computers, this only adds to the overall number of images you will have to manage, create and keep updated. I find Ghost most helpful with standard hardware model computers and one or two images company wide.
    Incentivized
    Read full review
    Pros
    Carbonite, an OpenText company
    • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
    • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
    • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
    Incentivized
    Read full review
    Broadcom
    • Pushing out scripts and jobs to computers
    • Remote imaging and pushing out Windows OS Images
    • Helping to track who pushed out what jobs
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
    Incentivized
    Read full review
    Broadcom
    • Initial install could be easier. Had to call support to assist.
    • Joining domains had a few kinks that had to be figured out.
    Incentivized
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Usability
    Carbonite, an OpenText company
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Support Rating
    Carbonite, an OpenText company
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Broadcom
    No answers on this topic
    Alternatives Considered
    Carbonite, an OpenText company
    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
    Incentivized
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    Broadcom
    The Symantec Ghost Solutions Suite learning curve isn't that steep.
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
    • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
    Incentivized
    Read full review
    Broadcom
    • A positive impact of Ghost would be time. To deploy computers form scratch is very time consuming and labor intensive for the IT Department. Ghost clearly saves the time of the IT departments staff to quickly get a new computer out to user so they can spend their time on addressing other issues and being more productive.
    • Time is money. If the IT department is spending hours preparing computers and employees are out of a computer for an extended period of time waiting for one to be loaded, this is money lost to the company in paying employees to sit around and wait for a computer to be configured.
    Incentivized
    Read full review
    ScreenShots