Carbonite Safe vs. Rubrik

As described earlier I would warn prospective users of their past behavior in terms of changing plan structures regardless of impact to their customers. But they did provide an expedited method to migrate your data to other backup service providers, and their product is high quality so it balances out somewhat. With that in mind Mozy has positioned itself well for both the individual and the corporate markets, and works well in both environments. Their integration with AD and administrative features do make them attractive as a corporate tool (enterprise version). In the end though, especially for the individual or small business, it may come down to how much data you need backed up. Mozy is definitely not the cheapest option on the market

Incentivized

Rubrik is great for large enterprises but might not fit the best for smaller sized companies with low backup demands. We have had to restore virtual machines quickly , and Rubrik's quick mount on solid state was tremendous at getting the client back running. The only negative is the mac address changed even though we had checked retain mac. We had to go back into vmware and set it.

Incentivized

• It is so easy to see what files are backed up according to the color dots next to the files. Green indicates backed up and brown indicates that it will be backed up on the next round.
• We get email updates from Carbonite to help us stay current on our usage.
• I am confident that our files are backed up and can be easily be recovered. I have been through the process and was able to regain just the files I needed.

Incentivized

• Easy onboarding. We were able to make a connection to our M365 environment in less than 5 minutes, and backups were processing within just a couple minutes after that.
• Good customer service. From sales to post-implementation, the staff at Rubrik were helpful, professional, and focused on me.
• Set and forget. Outside of regular test restores, I don't have to worry about constantly trying to tweak settings within the Rubrik console to get it working better. It just works.

Incentivized

• I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.

Incentivized

• Reporting and creation of custom Reports
• Orchestrated Recovery is not available for Nutanix AHV yet
• Threat Hunt Investigations in YARA rules are difficult to find documentation on how to write.
• Data Protection All "Search Across Rubrik" doesn't encompass files/folder you have to specify the brick to search for that to restore.

For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment

Incentivized

The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.

Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.

Incentivized

The GUI was successfully designed to be very easy to use and work through. It is a very logical work flow that is easy to navigate and just makes sense. That is part of the charm when in the moment of stress, you can still find your way around and accomplish the desired recovery.

Incentivized

Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

Incentivized

Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

I have not had to utilize Carbonite Safe support too often, but they have always been very good. There are very few technical issues so their support does not come in handy, unless one needs assistance with installation or setup. In cases when it is needed, my support tickets with Carbonite Safe have always gone well.

Incentivized

Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.

Incentivized

Very easy to take in and pass on.

Incentivized

Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

Mozy Pro is a great product for entry level and small businesses. It provides simple, effective backups with little to no technical expertise being required by the end users to benefit from it. I found that Code42's CrashPlan, was better when our storage needs increased dramatically, and users wanted a fresher interface than Mozy offered. We outgrew it, essentially. For small businesses, Mozy is tough to beat, but as you venture into the Enterprise market, Code42's product might be a better fit.

Incentivized

Selected Rubrik due to API driven, modern easy to use interface and appliances in a scale out architecture with a secure file system protecting backup data

Incentivized

Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster

Incentivized

• Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
• Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.

Incentivized

• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

Incentivized