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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Safe

    Score8.9 out of 10
    N/ACarbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

    $83.99

    per year

    OneDrive

    Score8.5 out of 10
    N/AOneDrive from Microsoft is a cloud storage and file syncing service.

    $5

    per month

    Pricing
    Carbonite SafeOneDrive
    Editions & Modules
    Basic
    $83.99
    per year
    Plus
    $119.99
    per year
    Prime
    $149.99
    per year
    OneDrive for Business Plan 1
    $5.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Basic
    $5.00
    Per Month (Annual Commitment)
    OneDrive for Business Plan 2
    $10.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Standard
    $12.50
    Per Month (Annual Commitment)
    Offerings
    Pricing Offerings
    Carbonite SafeOneDrive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—OneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.
    More Pricing Information
    Community Pulse
    Carbonite SafeOneDrive
    Considered Both Products
    Carbonite, an OpenText company
    Chose Carbonite Safe
    The competitors offer a cloud solution, but in more of a clouded document management way. There is no way to live edit files with Carbonite Safe. Dropbox and OneDrive offer you the ability to open the file and use it from the cloud.
    Incentivized
    Chose Carbonite Safe
    Carbonite Safe is the only one that I know of that is autonomous. The other solutions require the user to place things in a certain spot or to copy it manually. Carbonite Safe is "set it and forget it".
    Incentivized
    Chose Carbonite Safe
    Amazon Cloud Drive deleted TONS of photos I backed up years ago. I'll never trust it again. I liked Dropbox better than Box b/c of its interface and intuitiveness. Google Drive is easy but doesn't back up automatically.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    88%
    Would buy again
    46 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    90%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    88%
    Happy with the feature set
    46 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    92%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    90%
    Implementation went as expected
    35 Answers
    Features
    Carbonite SafeOneDrive
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Safe and OneDrive
    Feature
    Carbonite Safe
    8.7
    3 Ratings
    4% above category average
    OneDrive
    -
    Ratings
    Universal recovery10.02 Ratings00 Ratings
    Instant recovery3.33 Ratings00 Ratings
    Recovery verification9.82 Ratings00 Ratings
    Business application protection9.01 Ratings00 Ratings
    Multiple backup destinations10.01 Ratings00 Ratings
    Incremental backup identification9.82 Ratings00 Ratings
    Backup to the cloud9.43 Ratings00 Ratings
    Deduplication and file compression9.01 Ratings00 Ratings
    Snapshots10.01 Ratings00 Ratings
    Flexible deployment8.83 Ratings00 Ratings
    Management dashboard8.83 Ratings00 Ratings
    Platform support8.83 Ratings00 Ratings
    Retention options5.93 Ratings00 Ratings
    Encryption9.93 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Safe and OneDrive
    Feature
    Carbonite Safe
    8.4
    3 Ratings
    3% above category average
    OneDrive
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.12 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Carbonite Safe and OneDrive
    Feature
    Carbonite Safe
    -
    Ratings
    OneDrive
    7.7
    114 Ratings
    9% below category average
    Versioning00 Ratings7.290 Ratings
    Video files00 Ratings7.2101 Ratings
    Audio files00 Ratings6.395 Ratings
    Document collaboration00 Ratings8.1108 Ratings
    Access control00 Ratings8.1109 Ratings
    File search00 Ratings8.9114 Ratings
    Device sync00 Ratings8.1112 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Carbonite Safe and OneDrive
    Feature
    Carbonite Safe
    -
    Ratings
    OneDrive
    7.2
    109 Ratings
    19% below category average
    User and role management00 Ratings7.297 Ratings
    File organization00 Ratings8.1109 Ratings
    Device management00 Ratings6.392 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Carbonite Safe and OneDrive
    Feature
    Carbonite Safe
    -
    Ratings
    OneDrive
    7.1
    113 Ratings
    18% below category average
    Performance00 Ratings6.3112 Ratings
    Reliability00 Ratings7.9113 Ratings
    Storage Reports00 Ratings7.187 Ratings
    Best Alternatives
    Carbonite SafeOneDrive
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Egnyte
    Score9.7 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    Azure Backup
    Score8.2 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite SafeOneDrive
    Likelihood to Recommend
    8.9
    (14 ratings)
    8.0
    (114 ratings)
    Likelihood to Renew
    5.9
    (2 ratings)
    9.0
    (5 ratings)
    Usability
    8.7
    (2 ratings)
    9.0
    (13 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    8.0
    (36 ratings)
    User Testimonials
    Carbonite SafeOneDrive
    Likelihood to Recommend
    Carbonite, an OpenText company
    Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
    Incentivized
    Read full review
    Microsoft
    I'll start with what I would not use OneDrive for! I would not use it as a primary source for code repository, there are other more robust tools out there that can help you with storing and making available code repos. Where I would use OneDrive is in a platform for managing files, and with that I mean any file that can be saved offline and access a OneDrive access point, share, or mount. This could be personal, business, or data from a system that is saved in a standard file format. The OneDrive platform is great for documents collaboration as well, with the ability to allow for share and links to be provided to for easy access and collaboration. I would also recommend if you are someone who likes to use cloud services and rely less and less on offline storage. OneDrive excels in this area!
    Read full review
    Pros
    Carbonite, an OpenText company
    • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
    • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
    • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
    Incentivized
    Read full review
    Microsoft
    • Sync functions allow to access work virtually anywhere
    • Collaboration options make working with others easier, increasing productivity
    • It works seamlessly in different devices
    • The one drive online functions allows to use office programs like work and excel without having them installed in a device
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
    Incentivized
    Read full review
    Microsoft
    • I wish OneDrive would allow you to sync multiple personal/individual accounts to your computer. At this time, you can only sync one account at a time. That means that my personal OneDrive and individual corporate OneDrive can't be synced to my computer at the same time.
    • OneDrive has a file size limitation of 15 GB. I know that that is a very large amount, but I have several files that are larger than 15 GB that I wish I could get to sync. I'm hoping that file size limitation changes in the future.
    Incentivized
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
    Incentivized
    Read full review
    Microsoft
    I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
    Incentivized
    Read full review
    Usability
    Carbonite, an OpenText company
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    Microsoft
    Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors
    Incentivized
    Read full review
    Performance
    Carbonite, an OpenText company
    No answers on this topic
    Microsoft
    It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
    Read full review
    Support Rating
    Carbonite, an OpenText company
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
    Read full review
    Microsoft
    It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
    Incentivized
    Read full review
    Alternatives Considered
    Carbonite, an OpenText company
    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
    Incentivized
    Read full review
    Microsoft
    Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
    Incentivized
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
    • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
    Incentivized
    Read full review
    Microsoft
    • OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
    Incentivized
    Read full review
    ScreenShots