TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Safe

    Score8.9 out of 10
    N/ACarbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

    $83.99

    per year

    NAKIVO Backup & Replication

    Score9.7 out of 10
    N/ANAKIVO Backup & Replication now also supports Proxmox VE, alongside VMware, Hyper-V, Nutanix AHV, and AWS EC2. It offers replication, failover, cloud backup, backup copy, size reduction, screenshot verification, and site recovery.

    $2.50

    per month per workload

    Pricing
    Carbonite SafeNAKIVO Backup & Replication
    Editions & Modules
    Basic
    $83.99
    per year
    Plus
    $119.99
    per year
    Prime
    $149.99
    per year
    Enterprise Essentials/Enterprise (Perpetual)
    Starting at $329 per CPU socket
    Indefinite use. Includes technical support during business hours. CPU sockets
    Enterprise Essentials/Enterprise
    Starting $76 per server and $25 per workstation
    Indefinite use. Includes technical support during business hours. Server Workstation
    Enterprise Plus
    Contact vendor
    Enterprise Essentials/Enterprise (Subscription)
    Starting at $3.5 per workload/month
    Billed yearly for up to 5 years. Includes 24/7 Support. Workload/Month
    Pro Essentials/Pro (Perpetual)
    Starting at $239 per CPU socket
    Indefinite use. Includes technical support during business hours. CPU Socket
    Pro Essentials/Pro (Subscription)
    Starting at $2.5 per workload/month
    Billed yearly for up to 5 years. Includes 24/7 Support. Workload/Month
    Pro Essentials/Pro
    Starting at $58 per server and $19 per workstation
    Indefinite use. Includes technical support during business hours. Server Workstation
    NAKIVO Backup for Microsoft 365
    Starting at $0.80 per user/month
    Billed yearly for up to 5 years. Includes 24/7 Support. Microsoft 365 User/Month
    Offerings
    Pricing Offerings
    Carbonite SafeNAKIVO Backup & Replication
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A workload is a VMware vSphere VM, Microsoft Hyper-V VM, Nutanix AHV VM, a physical machine (01 server and 03 workstations), an Oracle database, or an Amazon EC2 instance.
    More Pricing Information
    Community Pulse
    Carbonite SafeNAKIVO Backup & Replication
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    Nakivo Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    124 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    99%
    Happy with the feature set
    123 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    98%
    Lived up to sales and marketing promises
    114 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    122 Answers
    Features
    Carbonite SafeNAKIVO Backup & Replication
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Safe and NAKIVO Backup & Replication
    Feature
    Carbonite Safe
    8.7
    3 Ratings
    4% above category average
    NAKIVO Backup & Replication
    9.9
    147 Ratings
    17% above category average
    Universal recovery10.02 Ratings9.9123 Ratings
    Instant recovery3.33 Ratings9.9125 Ratings
    Recovery verification9.82 Ratings9.8131 Ratings
    Business application protection9.01 Ratings10.0113 Ratings
    Multiple backup destinations10.01 Ratings10.0133 Ratings
    Incremental backup identification9.82 Ratings10.0137 Ratings
    Backup to the cloud9.43 Ratings9.9106 Ratings
    Deduplication and file compression9.01 Ratings9.9133 Ratings
    Snapshots10.01 Ratings9.7126 Ratings
    Flexible deployment8.83 Ratings9.998 Ratings
    Management dashboard8.83 Ratings9.9110 Ratings
    Platform support8.83 Ratings9.9107 Ratings
    Retention options5.93 Ratings9.6107 Ratings
    Encryption9.93 Ratings9.997 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Safe and NAKIVO Backup & Replication
    Feature
    Carbonite Safe
    8.4
    3 Ratings
    3% above category average
    NAKIVO Backup & Replication
    9.6
    38 Ratings
    16% above category average
    Continuous data protection8.33 Ratings10.032 Ratings
    Replication8.32 Ratings10.037 Ratings
    Operational reporting and analytics6.83 Ratings9.037 Ratings
    Malware protection9.01 Ratings9.827 Ratings
    Multi-location capabilities8.12 Ratings9.234 Ratings
    Ransomware Recovery10.02 Ratings9.934 Ratings
    Best Alternatives
    Carbonite SafeNAKIVO Backup & Replication
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Macrium Reflect
    Score9 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite SafeNAKIVO Backup & Replication
    Likelihood to Recommend
    8.9
    (14 ratings)
    10.0
    (152 ratings)
    Likelihood to Renew
    5.9
    (2 ratings)
    9.1
    (6 ratings)
    Usability
    8.7
    (2 ratings)
    10.0
    (49 ratings)
    Support Rating
    10.0
    (2 ratings)
    10.0
    (48 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.2
    (32 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (13 ratings)
    User Testimonials
    Carbonite SafeNAKIVO Backup & Replication
    Likelihood to Recommend
    Carbonite, an OpenText company
    Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
    Incentivized
    Read full review
    Nakivo Inc.
    NAKIVO Backup & Replication is well suited for a variety of scenarios. Firstly, it is ideal for businesses with virtualized environments, such as VMware or Hyper-V, as it offers seamless backup and recovery solutions tailored to these platforms. Secondly, organizations with a mix of virtual, physical, and cloud environments can benefit from NAKIVO's ability to provide unified data protection across these platforms. Additionally, businesses requiring fast and reliable disaster recovery capabilities will find NAKIVO Backup & Replication valuable, thanks to its site recovery and orchestration features.However, there are scenarios where NAKIVO may be less appropriate. For organizations with exclusively physical infrastructure and no virtualized environments, the full range of NAKIVO's features may not be utilized to its fullest potential. Similarly, companies with limited data storage requirements may not fully benefit from NAKIVO's deduplication and compression capabilities.
    Read full review
    Pros
    Carbonite, an OpenText company
    • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
    • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
    • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
    Incentivized
    Read full review
    Nakivo Inc.
    • Can be installed natively on nas appliances leveraging the use of underutilized appliances. No need to install the software on Windows or Linux Servers.
    • Backup natively Vmware Virtual Machines and File Shares (you need to buy the right license modules).
    • Destination storage for backups (or of the backup copies) can be Microsoft shares, Amazon S3, Wasabi, Backblaze and remotely to other sites using their transporter vm.
    • To not overload the system with overlapping jobs, they can be chained one after the other.
    • Rapid add/remove/reorder priority of vm to backup and their backup archive. Jobs can be easily changed or chained.
    • Quick support service
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
    Incentivized
    Read full review
    Nakivo Inc.
    • Backups have the option of "screenshot verification". Screenshot verification doesn't always work for us when our vmtools is out of date. If we are on an older version of VMware and that version of vmtools is up to date, NAKIVO still thinks it is out of date.
    Incentivized
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
    Incentivized
    Read full review
    Nakivo Inc.
    It is a product that contains most of the features of its big competitors but at an affordable price for small businesses. In addition, the support is very good even if they only have support in English. Another important factor is its compatibility with NAS devices, which greatly simplifies deployment. The implementation is simple and in a matter of minutes you can define the first copy Jobs
    Read full review
    Usability
    Carbonite, an OpenText company
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    Nakivo Inc.
    NAKIVO Backup & Replication is very easy to set up. I did it by myself, and it went perfectly. Online documents are very well written, and also the tech support asked to help me set it up. I want to do it by myself and the setup process is very easy to do. The connection to your VM and servers is very easy to do.
    Read full review
    Support Rating
    Carbonite, an OpenText company
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
    Read full review
    Nakivo Inc.
    The support is fast and perfect. If u have any questions, you can contact the support team via mail or chat and you always get a fast answer. You can also find a lot of help in the FAQ in the help center to resolve your problems. Anytime I had to contact the support, they helped me and solved my problem.
    Read full review
    Implementation Rating
    Carbonite, an OpenText company
    No answers on this topic
    Nakivo Inc.
    It is very easy to do in all the formats in which it is implemented, whether as an appliance, in a windows machine, or an implementation in NAS. I only use the appliance one, but I have tried all of them in trial mode to know which one interested me more.
    Read full review
    Alternatives Considered
    Carbonite, an OpenText company
    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
    Incentivized
    Read full review
    Nakivo Inc.
    NAKIVO Backup & Replication stands out as a more cost-effective and robust solution compared to Veeam ONE. With competitive pricing and a comprehensive feature set including incremental backups, global deduplication, LAN-free data transfer, and built-in WAN acceleration, NAKIVO offers efficient data protection and optimized storage usage. Its user-friendly interface and streamlined setup process make it appealing for organizations with limited IT resources. Additionally, NAKIVO's support for VMware vSphere, Microsoft Hyper-V, and Nutanix AHV further enhances its versatility. When evaluating data protection solutions, NAKIVO's affordability, robustness, and ease of use make it an attractive choice for businesses seeking a comprehensive and cost-effective backup solution.
    Read full review
    Contract Terms and Pricing Model
    Carbonite, an OpenText company
    No answers on this topic
    Nakivo Inc.
    The pricing for VM backups is good value for money as it does not limit how many VM's per socket. This works well for smaller sites with simple backup requirements. Physical machine backup pricing would more attractive with a sliding scale based on the number of physical machines.
    Incentivized
    Read full review
    Professional Services
    Carbonite, an OpenText company
    No answers on this topic
    Nakivo Inc.
    I contacted a few times Nakivo representatives, once for technical doubt and the other ones for commercial ones. Both support services are fast and reliable.
    Incentivized
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
    • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
    Incentivized
    Read full review
    Nakivo Inc.
    • One of our contributors has permanently deleted worksheets from our file server. From Nakivo, we were able to recover all the data in less than 10 minutes.
    • An authentication server was encrypted by ransomware, through NAKIVO Backup & Replication, we recover the entire server within 1 hour.
    Incentivized
    Read full review
    ScreenShots

    NAKIVO Backup & Replication Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot