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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Safe

    Score8.9 out of 10
    N/ACarbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

    $83.99

    per year

    Cove Data Protection

    Score9.9 out of 10
    N/ACove Data Protection (formerly N-Able Backup) is designed to cover servers, datacenters, applications, and workstations, and is provided to ensure business continuity and at-a-glance assessment and fast issue resolution via customizable dashboard.N/A
    Pricing
    Carbonite SafeCove Data Protection
    Editions & Modules
    Basic
    $83.99
    per year
    Plus
    $119.99
    per year
    Prime
    $149.99
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite SafeCove Data Protection
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Cove offers one flat rate per server or workstation and one flat per-user price for Microsoft 365, with cloud storage included. Each license carries a defined amount of included storage that is pooled across an MSPs customers, so smaller devices that use less can offset larger ones.
    More Pricing Information
    Community Pulse
    Carbonite SafeCove Data Protection
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    N-able
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Carbonite SafeCove Data Protection
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Safe and Cove Data Protection
    Feature
    Carbonite Safe
    8.7
    3 Ratings
    4% above category average
    Cove Data Protection
    9.5
    19 Ratings
    11% above category average
    Universal recovery10.02 Ratings8.616 Ratings
    Instant recovery3.33 Ratings9.515 Ratings
    Recovery verification9.82 Ratings9.617 Ratings
    Business application protection9.01 Ratings8.916 Ratings
    Multiple backup destinations10.01 Ratings8.817 Ratings
    Incremental backup identification9.82 Ratings9.917 Ratings
    Backup to the cloud9.43 Ratings10.018 Ratings
    Deduplication and file compression9.01 Ratings10.018 Ratings
    Snapshots10.01 Ratings10.012 Ratings
    Flexible deployment8.83 Ratings9.017 Ratings
    Management dashboard8.83 Ratings9.619 Ratings
    Platform support8.83 Ratings8.918 Ratings
    Retention options5.93 Ratings10.019 Ratings
    Encryption9.93 Ratings9.918 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Safe and Cove Data Protection
    Feature
    Carbonite Safe
    8.4
    3 Ratings
    3% above category average
    Cove Data Protection
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.12 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite SafeCove Data Protection
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    Carbonite Server
    Score1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite SafeCove Data Protection
    Likelihood to Recommend
    8.9
    (14 ratings)
    10.0
    (19 ratings)
    Likelihood to Renew
    5.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (2 ratings)
    9.7
    (7 ratings)
    Support Rating
    10.0
    (2 ratings)
    9.8
    (4 ratings)
    User Testimonials
    Carbonite SafeCove Data Protection
    Likelihood to Recommend
    Carbonite, an OpenText company
    Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
    Incentivized
    Read full review
    N-able
    Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
    Incentivized
    Read full review
    Pros
    Carbonite, an OpenText company
    • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
    • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
    • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
    Incentivized
    Read full review
    N-able
    • Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them.
    • Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software.
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
    Incentivized
    Read full review
    N-able
    • Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore.
    • Individual file backup: more granular settings for backup.
    • Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name.
    • Option to recovery security key.
    Incentivized
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Usability
    Carbonite, an OpenText company
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    N-able
    Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery
    Read full review
    Support Rating
    Carbonite, an OpenText company
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
    Read full review
    N-able
    We have an Italian support partner, they are been very good b7y the first moment.
    All the partners are followed with a lot of attention, even the little ones.
    there is a site where you can learn everything, the single parts of the product are described perfectly.
    Every it specialist should evaluate it.
    Incentivized
    Read full review
    Alternatives Considered
    Carbonite, an OpenText company
    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
    Incentivized
    Read full review
    N-able
    Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
    Incentivized
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
    • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
    Incentivized
    Read full review
    N-able
    • There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI.
    • The best thing to happen to our ROI is the growth brought in by very happy clients.
    Incentivized
    Read full review
    ScreenShots