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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Safe

    Score8.9 out of 10
    N/ACarbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

    $83.99

    per year

    Microsoft System Center

    Score9 out of 10
    N/AMicrosoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.

    $1,323

    per month

    Pricing
    Carbonite SafeMicrosoft System Center
    Editions & Modules
    Basic
    $83.99
    per year
    Plus
    $119.99
    per year
    Prime
    $149.99
    per year
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    Offerings
    Pricing Offerings
    Carbonite SafeMicrosoft System Center
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite SafeMicrosoft System Center
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    Carbonite SafeMicrosoft System Center
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Safe and Microsoft System Center
    Feature
    Carbonite Safe
    8.7
    3 Ratings
    4% above category average
    Microsoft System Center
    -
    Ratings
    Universal recovery10.02 Ratings00 Ratings
    Instant recovery3.33 Ratings00 Ratings
    Recovery verification9.82 Ratings00 Ratings
    Business application protection9.01 Ratings00 Ratings
    Multiple backup destinations10.01 Ratings00 Ratings
    Incremental backup identification9.82 Ratings00 Ratings
    Backup to the cloud9.43 Ratings00 Ratings
    Deduplication and file compression9.01 Ratings00 Ratings
    Snapshots10.01 Ratings00 Ratings
    Flexible deployment8.83 Ratings00 Ratings
    Management dashboard8.83 Ratings00 Ratings
    Platform support8.83 Ratings00 Ratings
    Retention options5.93 Ratings00 Ratings
    Encryption9.93 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Safe and Microsoft System Center
    Feature
    Carbonite Safe
    8.4
    3 Ratings
    3% above category average
    Microsoft System Center
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.12 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite SafeMicrosoft System Center
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite SafeMicrosoft System Center
    Likelihood to Recommend
    8.9
    (14 ratings)
    9.0
    (21 ratings)
    Likelihood to Renew
    5.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (2 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Carbonite SafeMicrosoft System Center
    Likelihood to Recommend
    Carbonite, an OpenText company
    Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
    Incentivized
    Read full review
    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
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    Pros
    Carbonite, an OpenText company
    • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
    • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
    • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
    Incentivized
    Read full review
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
    Incentivized
    Read full review
    Microsoft
    • Needs web based storefront for requesting new software
    • Needs ability to manage the packaging work flow better
    • Sometimes is slow to download and there is no indication the entire catalog is being loaded, resulting in confused users not being able to find common software in the available list.
    Incentivized
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    Carbonite, an OpenText company
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
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    Support Rating
    Carbonite, an OpenText company
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Microsoft
    If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades.
    Incentivized
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    Alternatives Considered
    Carbonite, an OpenText company
    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
    Incentivized
    Read full review
    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
    • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
    Incentivized
    Read full review
    Microsoft
    • We have been able to automate our patch management, firmware and other security concerns.
    • We have a standardized "image" ensuring our setup is consistent across the enterprise. This alone has saved us in time to support and time to understand how to use our desktops.
    Incentivized
    Read full review
    ScreenShots