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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Safe

    Score8.9 out of 10
    N/ACarbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

    $83.99

    per year

    Hyper Private Access

    Score10 out of 10
    Small Businesses (1-50 employees)
    HPA is a Business VPN, or Virtual Private Network, presented as a secret, safe tunnel on the internet that companies can use to keep their online stuff private and secure.

    $5.99

    per month per user

    Pricing
    Carbonite SafeHyper Private Access
    Editions & Modules
    Basic
    $83.99
    per year
    Plus
    $119.99
    per year
    Prime
    $149.99
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite SafeHyper Private Access
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite SafeHyper Private Access
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    Hyper ICT Oy
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Carbonite SafeHyper Private Access
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Safe and Hyper Private Access
    Feature
    Carbonite Safe
    8.7
    3 Ratings
    4% above category average
    Hyper Private Access
    -
    Ratings
    Universal recovery10.02 Ratings00 Ratings
    Instant recovery3.33 Ratings00 Ratings
    Recovery verification9.82 Ratings00 Ratings
    Business application protection9.01 Ratings00 Ratings
    Multiple backup destinations10.01 Ratings00 Ratings
    Incremental backup identification9.82 Ratings00 Ratings
    Backup to the cloud9.43 Ratings00 Ratings
    Deduplication and file compression9.01 Ratings00 Ratings
    Snapshots10.01 Ratings00 Ratings
    Flexible deployment8.83 Ratings00 Ratings
    Management dashboard8.83 Ratings00 Ratings
    Platform support8.83 Ratings00 Ratings
    Retention options5.93 Ratings00 Ratings
    Encryption9.93 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Safe and Hyper Private Access
    Feature
    Carbonite Safe
    8.4
    3 Ratings
    3% above category average
    Hyper Private Access
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.12 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of Carbonite Safe and Hyper Private Access
    Feature
    Carbonite Safe
    -
    Ratings
    Hyper Private Access
    10.0
    1 Ratings
    12% above category average
    Multi-Factor Authentication00 Ratings10.01 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Carbonite Safe and Hyper Private Access
    Feature
    Carbonite Safe
    -
    Ratings
    Hyper Private Access
    9.5
    1 Ratings
    2% above category average
    Continuous Verification00 Ratings9.01 Ratings
    Admin Access Control00 Ratings10.01 Ratings
    Network Data Encryption00 Ratings10.01 Ratings
    Network Topology Mapping00 Ratings9.01 Ratings
    Best Alternatives
    Carbonite SafeHyper Private Access
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    Zscaler Internet Access
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite SafeHyper Private Access
    Likelihood to Recommend
    8.9
    (14 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    5.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite SafeHyper Private Access
    Likelihood to Recommend
    Carbonite, an OpenText company
    Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
    Incentivized
    Read full review
    Hyper ICT Oy
    It is not necessary for a call center to use a secure network, but network admins need HPA. The reasoning behind this is that securing private access is so important.
    Incentivized
    Read full review
    Pros
    Carbonite, an OpenText company
    • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
    • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
    • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
    Incentivized
    Read full review
    Hyper ICT Oy
    • Zero Trust Access.
    • Business VPN.
    • Local Area Network on Public Network.
    • Secure Private Network.
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
    Incentivized
    Read full review
    Hyper ICT Oy
    • Customer Relation Management.
    • SharePoint.
    • Active Directory.
    Incentivized
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
    Incentivized
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Usability
    Carbonite, an OpenText company
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Support Rating
    Carbonite, an OpenText company
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
    Read full review
    Hyper ICT Oy
    No answers on this topic
    Alternatives Considered
    Carbonite, an OpenText company
    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
    Incentivized
    Read full review
    Hyper ICT Oy
    Features and ease of implementation. Unlike other options, Hyper Private Access offers comprehensive protection for sensitive data while being user-friendly, which was a crucial factor in our decision-making process. It stands out due to its scalability and flexibility when comparing Hyper Private Access to alternative solutions. Unlike competing products, Hyper Private Access adapts seamlessly to the evolving needs of our business, allowing for effortless expansion and customization as our requirements change over time. Hyper Private Access outperforms its counterparts by providing unparalleled reliability and uptime. While evaluating various options, we found that Hyper Private Access consistently delivers uninterrupted access to critical resources, minimizing downtime and ensuring uninterrupted operations, which was a crucial factor in our selection process.
    Incentivized
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
    • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
    Incentivized
    Read full review
    Hyper ICT Oy
    • Positive impact: With the implementation of Hyper Private Access, the financial performance of our business has significantly improved. Enhancing access to sensitive resources and information has improved our performance, increasing ROI and greater productivity.
    • Negative impact: Hyper Private Access appears to have had no adverse effect on our overall business objectives. However, the results obtained through ROI measurements indicate that this technology cannot achieve significant results and has created less productivity.
    • Positive impact: Hyper Private Access has directly contributed to improving the efficiency and effectiveness of our business operations. By enhancing the security of sensitive data and improving access to it, we have successfully reduced risks and increased the speed of strategic decision-making, directly leading to improved financial performance and overall ROI of our business.
    Incentivized
    Read full review
    ScreenShots

    Hyper Private Access Screenshots

    Product screenshotScreenshot of Network Map