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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Safe

    Score8.9 out of 10
    N/ACarbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

    $83.99

    per year

    Druva Security Cloud

    Score9.7 out of 10
    N/AWorkforce mobility and the rise of cloud services is an essential part of any business, but it creates a number of challenges for IT. Data spread across devices and cloud services, unpredictable schedules, and varied network connections all complicate efforts to protect and govern enterprise information. The Druva Cloud Platform (formerly Druva inSync & Druva Phoenix) provides unified data protection, management, and information governance across endpoints and cloud…N/A
    Pricing
    Carbonite SafeDruva Security Cloud
    Editions & Modules
    Basic
    $83.99
    per year
    Plus
    $119.99
    per year
    Prime
    $149.99
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite SafeDruva Security Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite SafeDruva Security Cloud
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    Druva
    Chose Druva Security Cloud
    We were happy Mozy Enterprise customers, but when they were purchased by Carbonite we evaluated many solutions. Druva offered better Windows integration than Carbonite and better licensing, pricing, and simplicity compared to the other solutions. Around the same time, we were …
    Incentivized
    Chose Druva Security Cloud
    We were on Mozy Pro before they were bought out by Carbonite. Being a non-profit, we were able to get pretty pricing through Druva, which was our #1 determining factor for purchasing a solution.
    Incentivized
    Chose Druva Security Cloud
    Neither of the other products we evaluated against Druva provided the required centralized management and deployment capabilities.
    Incentivized
    Chose Druva Security Cloud
    Druva has been by far the best - easy user management, lightweight install. Gets users up and running after an incident way quicker than any other platform we have tried.
    Incentivized
    Chose Druva Security Cloud
    As mentioned before when it does work not many apps can do what Druva does even when looking at the cost which is not completely prohibited when compared to other solutions out there. Were had the opportunity to test other solutions over time, Carbonite, Datto, Mozy and not …
    Incentivized
    Chose Druva Security Cloud
    Druva is better suited than all other vendors in its space for the enterprise such as: CrashPlan, Mozy, EMC or Syncplicity. Druva has been our trusted solution and we recommend it to our customers as well.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    98%
    Would buy again
    254 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    99%
    Delivers good value for the price
    245 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    255 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    98%
    Lived up to sales and marketing promises
    219 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    234 Answers
    Features
    Carbonite SafeDruva Security Cloud
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Safe and Druva Security Cloud
    Feature
    Carbonite Safe
    8.7
    3 Ratings
    4% above category average
    Druva Security Cloud
    9.6
    133 Ratings
    14% above category average
    Universal recovery10.02 Ratings9.798 Ratings
    Instant recovery3.33 Ratings9.599 Ratings
    Recovery verification9.82 Ratings9.597 Ratings
    Business application protection9.01 Ratings9.579 Ratings
    Multiple backup destinations10.01 Ratings9.593 Ratings
    Incremental backup identification9.82 Ratings9.7120 Ratings
    Backup to the cloud9.43 Ratings9.8132 Ratings
    Deduplication and file compression9.01 Ratings9.7125 Ratings
    Snapshots10.01 Ratings9.599 Ratings
    Flexible deployment8.83 Ratings9.6100 Ratings
    Management dashboard8.83 Ratings9.5124 Ratings
    Platform support8.83 Ratings9.5104 Ratings
    Retention options5.93 Ratings9.4125 Ratings
    Encryption9.93 Ratings9.6111 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Safe and Druva Security Cloud
    Feature
    Carbonite Safe
    8.4
    3 Ratings
    3% above category average
    Druva Security Cloud
    9.5
    108 Ratings
    15% above category average
    Continuous data protection8.33 Ratings9.6103 Ratings
    Replication8.32 Ratings9.589 Ratings
    Operational reporting and analytics6.93 Ratings9.5105 Ratings
    Malware protection9.01 Ratings9.586 Ratings
    Multi-location capabilities8.12 Ratings9.596 Ratings
    Ransomware Recovery10.02 Ratings9.559 Ratings
    Best Alternatives
    Carbonite SafeDruva Security Cloud
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    Amazon S3
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite SafeDruva Security Cloud
    Likelihood to Recommend
    8.9
    (14 ratings)
    9.7
    (338 ratings)
    Likelihood to Renew
    5.9
    (2 ratings)
    10.0
    (26 ratings)
    Usability
    8.7
    (2 ratings)
    10.0
    (74 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    10.0
    (2 ratings)
    10.0
    (74 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (163 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    1.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.7
    (113 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Carbonite SafeDruva Security Cloud
    Likelihood to Recommend
    Carbonite, an OpenText company
    Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
    Incentivized
    Read full review
    Druva
    100% cloud backup solution that was implemented well and easy to use. Great communication from our AE through the process and whenever needed. There is a robust admin web management portal that offers a fairly granular user privilege setup and the ability to add different regions in backup. Druva Security Cloud doesn't require a lot of bandwidth or additional resources for either backups or restores. Users can independently recover their data. We are able to back the files up both individually and at a group level. The support team is 24/7 and easily accessible. Biggest con, in this day and age, is that it would be great to have an admin smartphone application. More details when the backup is running would be nice as well as more customizable reports. Also some cosmetic bugs related to the UX, but nothing huge.
    Read full review
    Pros
    Carbonite, an OpenText company
    • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
    • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
    • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
    Incentivized
    Read full review
    Druva
    • We like the option of downloading backed up files both individually and as a group.
    • The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data.
    • The Customer Success team does frequent reach outs and technical health checks.
    Read full review
    Cons
    Carbonite, an OpenText company
    • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
    Incentivized
    Read full review
    Druva
    • They have more ways to improve in Analytics section and UX.
    • I recommend to have to integrate with the cloud storages cheaper option to store backups which would be tremendous for customers to save snapshots costs.
    • Love to see Druva Data Resiliency Cloud have a better rbac policy on who can trigger the DR engine.
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
    Incentivized
    Read full review
    Druva
    This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.
    Incentivized
    Read full review
    Usability
    Carbonite, an OpenText company
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    Druva
    The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails
    Incentivized
    Read full review
    Reliability and Availability
    Carbonite, an OpenText company
    No answers on this topic
    Druva
    Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.
    Incentivized
    Read full review
    Performance
    Carbonite, an OpenText company
    No answers on this topic
    Druva
    Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter
    Incentivized
    Read full review
    Support Rating
    Carbonite, an OpenText company
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
    Read full review
    Druva
    We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!
    Incentivized
    Read full review
    In-Person Training
    Carbonite, an OpenText company
    No answers on this topic
    Druva
    They are very well knowledgeable. They conducted a two day training session and they explained each and everything.
    Read full review
    Online Training
    Carbonite, an OpenText company
    No answers on this topic
    Druva
    As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it
    Incentivized
    Read full review
    Implementation Rating
    Carbonite, an OpenText company
    No answers on this topic
    Druva
    Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...
    Incentivized
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    Alternatives Considered
    Carbonite, an OpenText company
    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
    Incentivized
    Read full review
    Druva
    We evaluated VMWare as a provider and found their dependence on IaaS or on-premises setup was a deal breaker. Being all-cloud really required that we have a cloud-native SaaS backup solution. VMWare and other IaaS and on-prem providers really could not match Druva Data Resiliency Cloud's abilities, at least not that we were able to determine.
    Incentivized
    Read full review
    Scalability
    Carbonite, an OpenText company
    No answers on this topic
    Druva
    As the product is cloud based within AWS, scaleability is unlimited. The on-premise units of scale are predictable and allow administrators to scale up / down as needed. In my experience, the flexibility around these appliances, allow organisations to vertically or horizontally scale the environment with confidence and ease. Conversely, it is possible to set thresholds to ensure that organisations do not over commit and manage budgets effectively.
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    Return on Investment
    Carbonite, an OpenText company
    • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
    • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
    Incentivized
    Read full review
    Druva
    • Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups.
    • Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily.
    Incentivized
    Read full review
    ScreenShots

    Druva Security Cloud Screenshots

    Screenshot of Druva™ delivers unified data protection, management, and information governance for cloud applications. Delivered as-a-service, Druva inSync for SaaS applications simplifies backup, archival, and compliance to reduce the cost and complexity of protecting online data, ensure regulatory compliance, and improve data visibility.Screenshot of Druva inSync delivers automated multi-cloud backup, recovery, and compliance for SaaS applications such as Microsoft, Google Workspace, and Salesforce to protect against SaaS outages and attacks in a secure, centralized cloud platform.Screenshot of A Cloud-native Design for User Data Protection and Management
Scalability is provided by the dynamic scaling of Amazon Elastic Compute Cloud (EC2) and Amazon Simple Storage Service (S3). Druva's global source level deduplication works with Amazon DynamoDB to store its hash table completing over a million looks-up every second.Screenshot of Druva offers an end-user data protection and governance platform that protects end-user workloadsa and offers value-add capabilities above and beyond core backup and recovery.