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Carbonite Information Archiving vs. Microsoft Exchange Online Archiving

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Information Archiving

    Score7.8 out of 10
    N/ACarbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A

    Microsoft Exchange Online Archiving

    Score10 out of 10
    N/AExchange Online Archiving from Microsoft is a tool that helps the user solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

    $3

    per month per user

    Pricing
    Carbonite Information ArchivingMicrosoft Exchange Online Archiving
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite Information ArchivingMicrosoft Exchange Online Archiving
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite Information ArchivingMicrosoft Exchange Online Archiving
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Carbonite Information ArchivingMicrosoft Exchange Online Archiving
    Small Businesses
    Amazon S3 Glacier
    Score9.1 out of 10
    Amazon S3 Glacier
    Score9.1 out of 10
    Medium-sized Companies
    Google Vault
    Score10 out of 10
    Google Vault
    Score10 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score10 out of 10
    Arctera Enterprise Vault
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite Information ArchivingMicrosoft Exchange Online Archiving
    Likelihood to Recommend
    7.1
    (3 ratings)
    8.3
    (7 ratings)
    Support Rating
    8.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite Information ArchivingMicrosoft Exchange Online Archiving
    Likelihood to Recommend
    Carbonite, an OpenText company
    Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
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    Microsoft
    Microsoft has a variety of models and tiers available to choose from. Depending on the nature of your firm, you should seek the advice of a specialist. Also, if you're like most people and use Microsoft Office, ask about it. Having the ability to collaborate online while still saving your documents to SharePoint increases your overall productivity.
    Incentivized
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    Pros
    Carbonite, an OpenText company
    • Search
    • Storage need reduction
    • Security
    Incentivized
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    Microsoft
    • Great granular-level management and backup of all Microsoft 365 mailboxes
    • Content search and investigation of mailboxes without modifying a user's password (without the user knowing)
    Incentivized
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    Cons
    Carbonite, an OpenText company
    • Search language is complex.
    • Easy to miss items if not proficient in search functionality.
    Incentivized
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    Microsoft
    • Time to restore the mailings
    • To change the characteristics of the archive I need to communicate with the administrator
    • When the administrator eliminates the mail account it also eliminates the archives created
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    Support Rating
    Carbonite, an OpenText company
    They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
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    Microsoft
    No answers on this topic
    Alternatives Considered
    Carbonite, an OpenText company
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
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    Microsoft
    The Microsoft Exchange Online Archiving tools are the best with multiple Cloud capabilities which enables the smooth running of all the data processing projects and securing entire business data and easy transfer of any data size across the Cloud services. Archiving functions are also the effective ones with great data analytical capability.
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    Return on Investment
    Carbonite, an OpenText company
    • Supports our document retention polices.
    • Allows for recovery of data easily.
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    Microsoft
    • Is included with exchange online plans at no extra cost, so why not use it?
    • Has helped solve some specific user requirements eg auto-delete emails older than a certain age, and auto move emails from certain folders after a period of time.
    Incentivized
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