Carbonite Endpoint vs. Veeam Backup for AWS

It's really great if you have a small or medium-sized business like ours. You can choose the number of computers you want to back up and pay per computer. And since it's pretty easy to set up and deploy, you don't need a dedicated IT guy to do it for you. On the other hand, if most of your data is already in the cloud (like Google Docs or Google Sheets) and you don't have any other critical data then you can get by without it.

Incentivized

Veeam Backup for AWS works best on the AWS environment. However, it falls short on other cloud infrastructures as well as on hybrid or multi-cloud environments. So it is highly imperative to ascertain the needs of your clients keeping in mind the criticality of the workloads, the data transmission, the network, security, and the infrastructure before deciding on which backup to suggest.

• Protected file restoration: Users love having confidence that their files are being backed up remotely with no action required on their part.
• Device tracking: While we've only enabled this feature for a small set of key personnel, this feature is useful in helping to determine if a given asset is lost, and works across mobile device platforms - unlike in-built solutions for individual users.
• Management console: The management console is clearly organized and easy to work with. Setting up groups and policies is logical and hierarchical, and makes managment tasks easy.

Incentivized

• Restoring from the AWS cloud to an existing virtual machine (VM), a freshly created VM (VM), a sandbox environment, etc.
• Using Amazon Web Services' (Amazon) cloud as a backup destination.
• The Veeam B&R product family offers a convenient interface for managing backups.

Incentivized

• Carbonite indicates which files are being backed up by its dot system so that you can easily backup a single file that you don't see the dot on by selecting that option from the file's context menu. But there is no place for me to go to select entire folders or data sets so that it will back up everything in that folder, regardless of file type. Carbonite automatically backs up a majority of files types by default but does not take into consideration specialized file types like font files. These files are very important for a designer like myself and I can't afford to lose my fonts. But I also don't want to have to select the option to back them up one by one. I have over 1,000 of them! So there is definite room for improvement here.
• The cost is significantly more than what I paid for Mozy, almost double. For the first year, they are giving old Mozy users a deal comparable to Mozy's pricing, but after that my pricing will be almost double what I used to pay.

Incentivized

• Latency was an issue sometimes and after backing up data for 95%, the backup will fail and we will have to re-run
• UX is great but we would like to have more CLI usage and automation baked into the solution. Especially now when GitOps (IaC) is getting traction.
• Pricing wise the Veeam solution was difficult for native business to adopt.

Incentivized

I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.

Incentivized

There are intentions to renew Veeam backup. the reasons are
pretty straightforward and self-explanatory. Veeam PM provides best backup
solution which can be explored from the answers to other questions. other
obvious reason, moving from one platform to other platform is expensive
exercise plus it's a time consuming exercise. So till the time Veeam costs and
the features are in line with enterprise expectation well good

Incentivized

I think that this factor is the best benefit to use Veeam Backup for AWS. It is really to use and the user experience is really amaizing. Our backup operators are doing his jobs easier than other solution than we had in the past.

Incentivized

Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.

Incentivized

We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good

Incentivized

Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.

Incentivized

One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.

Incentivized

We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it

Incentivized

The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.

Incentivized

We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances

Incentivized

Carbonite Endpoint 360 definitely has a solid footing in the market. Barracuda Essentials is a more comprehensive solution offering many additional features and complementing services including archiving and email Antispam and encryption. Proofpoint is very similar to both products and has many features as well. Overall, the market is very competitive on the backup and retention of Office 365.

Incentivized

The cost has been better that other cloud storage options. Also, the flexibility to run on various hardware and flexibility to store in various locations has been a big selling point. Unitrends was easier to setup and manage as hardware was included. But, with knowledgeable staff, I'm able to manage this backup environment better than ever now.

Incentivized

We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!

Incentivized

• We have only started this process at this time and have not fully completed our transfer of data up to the cloud.
• As far as business objectives, we now have at least implemented a backup solution on a very vital server at an off-site facility that had not ever been backed up in two years and holds data for a major constitutional office in the county.

Incentivized

• Personally, I find that it helps me save a lot of time and effort as it is pretty easy to use and user-friendly. Veaam has proven to be a very reliable backup option for us over the past year.
• Depending on the size and complexity of your AWS environment, backup and recovery performance may not be as fast as you would like. This can be particularly challenging if you have large volumes of data or need to perform backups frequently.

Incentivized