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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Endpoint

    Score8.8 out of 10
    N/ACarbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    Carbonite Endpoint
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    Carbonite Endpoint
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Carbonite Endpoint
    Considered Both Products
    Carbonite, an OpenText company
    Chose Carbonite Endpoint
    Carbonite is way more basic but is easy to use. It is for backing up files where at Veeam is for a who system backup which you can restore to a different platform. If our use case we only needed to backup end users files and Carbonite cost much less which was what we needed …
    Incentivized
    Chose Carbonite Endpoint
    Carbonite Endpoint 360 definitely has a solid footing in the market. Barracuda Essentials is a more comprehensive solution offering many additional features and complementing services including archiving and email Antispam and encryption. Proofpoint is very similar to both …
    Incentivized
    Chose Carbonite Endpoint
    As far as I am aware other systems were evaluated but I wasn't involved in that.
    Incentivized
    Chose Carbonite Endpoint
    We chose Carbonite after reading the reviews and hearing from other users on how excellent it was and how helpful the customer service is.
    Incentivized
    Chose Carbonite Endpoint
    To be honest, Unitrends is the best solution that we found, tested and procured and are very happy with it. But if you don't have 40K to spend on a backup solution then Carbonite is the way to go especially if you spring the additional $1200 and procure their appliance that you …
    Incentivized
    Chose Carbonite Endpoint
    We're presently looking to expand our endpoint protection. Carbonite Endpoint is the data integrity aspect of this. We've also used Symantec Endpoint Protection, but that focuses primarily on virus and threat mitigation at the endpoints—not dating integrity. So while both …
    Incentivized
    Chose Carbonite Endpoint
    Stacks very well against competitors and excels in what it does.
    Incentivized
    Chose Carbonite Endpoint
    Carbonite is fast and easy to configure compared to other platforms. It's a small footprint and runs unnoticed in the background without usurping resources on the local machine. Backup Exec is a massive application and requires far more setup and configuration. Acronis, while …
    Incentivized
    Chose Carbonite Endpoint
    The two main alternatives we have also used are Google Dive and Microsoft 365. While both of them can be used for backing up your office documents (spreadsheets and docs), they aren't very good at backing up other stuff. Also, you cannot automate complete system backups with …
    Incentivized
    Chose Carbonite Endpoint
    Mozy has now been purchased by Carbonite, but the cost structure was much higher than Carbonite.
    Incentivized
    Chose Carbonite Endpoint
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is …
    Incentivized
    Chose Carbonite Endpoint
    I think this solution is decent, and works well enough for most businesses. I find their lack of alerts to be very troublesome - finding out you can't restore a file because the back did not run for two days is not a conversation I ever need to have again with the owner of the …
    Incentivized
    Chose Carbonite Endpoint
    Selected Carbonite because it's cheaper and offers unlimited storage. You do have to pay more if you want to be able to backup external drives, but still worth it. They can't be beat when it comes to price for offsite storage. The support is really good as well. It's nice …
    Incentivized
    Chose Carbonite Endpoint
    Carbonite focuses on backup. It has one objective and it does it well. Other applications do so many things.
    Incentivized
    Chose Carbonite Endpoint
    Overall, Carbonite is a better product, with a more intuitive interface and easier to use. The price was comparable, but I tried Carbonite again, and was able to install it correctly on my next computer.
    Incentivized
    Chose Carbonite Endpoint
    I trust carbonite over the others as far as system backup.
    Incentivized
    Chose Carbonite Endpoint
    My mind pretty much was made up to use Carbonite since I had been using the personal computer backup version. But I did look Acronis due to a business associate stating it may meet my needs, after talking with a sales person it was found it had a large learning curve.
    Incentivized
    Chose Carbonite Endpoint
    Carbonite was a no brainer. We never really considered anyone else because Carbonite is reputable and I pushed hard for this software after using it with different clients in previous positions. I have not used competitor products as of yet but I have not found a reason to …
    Incentivized
    Chose Carbonite Endpoint
    Carbonite was easier to use but less robust.
    Incentivized
    Chose Carbonite Endpoint
    Carbonite works well and is affordable for personal and small business customers
    Incentivized
    Chose Carbonite Endpoint
    I use a mix of online backup solutions depending on the client's needs. If a client that I don't manage monthly needs monthly backups, I typically suggest Carbonite for its ease of use.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    Features
    Carbonite Endpoint
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Endpoint
    Feature
    Carbonite Endpoint
    5.6
    1 Ratings
    39% below category average
    Instant recovery8.01 Ratings
    Recovery verification4.01 Ratings
    Multiple backup destinations9.01 Ratings
    Incremental backup identification5.01 Ratings
    Backup to the cloud10.01 Ratings
    Deduplication and file compression4.01 Ratings
    Flexible deployment4.01 Ratings
    Management dashboard6.01 Ratings
    Platform support4.01 Ratings
    Retention options4.01 Ratings
    Encryption4.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Endpoint
    Feature
    Carbonite Endpoint
    6.5
    1 Ratings
    23% below category average
    Continuous data protection10.01 Ratings
    Replication9.01 Ratings
    Operational reporting and analytics4.01 Ratings
    Malware protection4.01 Ratings
    Multi-location capabilities8.01 Ratings
    Ransomware Recovery4.01 Ratings
    Best Alternatives
    Carbonite Endpoint
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    All AlternativesView all alternatives
    User Ratings
    Carbonite Endpoint
    Likelihood to Recommend
    7.0
    (23 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    Support Rating
    9.7
    (6 ratings)
    User Testimonials
    Carbonite Endpoint
    Likelihood to Recommend
    Carbonite, an OpenText company
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Pros
    Carbonite, an OpenText company
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Support Rating
    Carbonite, an OpenText company
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Alternatives Considered
    Carbonite, an OpenText company
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    ScreenShots