Carbonite Endpoint vs. Quest QoreStor

Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.

Incentivized

The product can be run on-premises or in the cloud. It is a fantastic option to reduce the size and storage requirements of backup jobs. If your backup system can already produce a reliable reduction in storage up to 75% then I would say the QoreStor appliance would be irrelevant in your case. It does not perform backups itself. It is simply an extra step to reduce size, encrypt and offload backups to the cloud. this reduces the load on a backup system to handle other tasks while the QoreStor takes over.

Incentivized

• It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
• It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
• It's safe and reliable. We have been using it for a couple of years now and had no major issues.
• Their phone support is excellent.
• It's also really easy to maintain your backed up data to reduce redundancy.

Incentivized

• Deduplication
• Compression
• Cloud Connection
• Replication

Incentivized

• To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
• I have not had to do a restore at this time so I cannot comment on the restore process.
• I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.

Incentivized

• Disaster recovery from a populated cloud bucket needs improvement
• It would be nice to have some limited integration into the KACE SMA product
• The appliance is low resource use and virtual, but better access to system settings would be nice.

Incentivized

I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.

Incentivized

Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.

Incentivized

The support team is the main reason I am sticking to Quest/KACE products. They are stellar to work with and always responsive when I need help. The team listens to the user's recommendations for added features and tends to add the ones that really have merit. Support is everything when it comes to working with such a company

Incentivized

We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.

Incentivized

When I evaluated the Dell system it was an entirely new server on-site, with licensed levels of inlocking the storage it had on board. For a smaller organization, the Dell system was not cost-effective with a large upfront payment, and additional hardware to manage on-site. The QoreStor system was a virtual machine that could pop into my current system and just use allocated storage already in place. In addition, the upfront cost was dramatically less than the Dell option and no additional hardware

Incentivized

• Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
• While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
• The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.

Incentivized

• Dramatically decreased cloud storage costs
• Backup Jobs take less time on the Backup system
• An additional level of backup and encryption

Incentivized