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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Endpoint

    Score8.8 out of 10
    N/ACarbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
    Pricing
    Carbonite EndpointNinjaOne
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite EndpointNinjaOne
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Community Pulse
    Carbonite EndpointNinjaOne
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    NinjaOne
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    97%
    Would buy again
    38 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    97%
    Happy with the feature set
    38 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    94%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    35 Answers
    Features
    Carbonite EndpointNinjaOne
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Endpoint and NinjaOne
    Feature
    Carbonite Endpoint
    5.6
    1 Ratings
    39% below category average
    NinjaOne
    -
    Ratings
    Instant recovery8.01 Ratings00 Ratings
    Recovery verification4.01 Ratings00 Ratings
    Multiple backup destinations9.01 Ratings00 Ratings
    Incremental backup identification5.01 Ratings00 Ratings
    Backup to the cloud10.01 Ratings00 Ratings
    Deduplication and file compression4.01 Ratings00 Ratings
    Flexible deployment4.01 Ratings00 Ratings
    Management dashboard6.01 Ratings00 Ratings
    Platform support4.01 Ratings00 Ratings
    Retention options4.01 Ratings00 Ratings
    Encryption4.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Endpoint and NinjaOne
    Feature
    Carbonite Endpoint
    6.5
    1 Ratings
    23% below category average
    NinjaOne
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication9.01 Ratings00 Ratings
    Operational reporting and analytics4.01 Ratings00 Ratings
    Malware protection4.01 Ratings00 Ratings
    Multi-location capabilities8.01 Ratings00 Ratings
    Ransomware Recovery4.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Carbonite Endpoint and NinjaOne
    Feature
    Carbonite Endpoint
    -
    Ratings
    NinjaOne
    8.9
    41 Ratings
    18% above category average
    Remote monitoring00 Ratings8.838 Ratings
    Network device monitoring00 Ratings7.536 Ratings
    Activity Monitoring00 Ratings8.424 Ratings
    Management Tasks
    Comparison of Management Tasks features of Carbonite Endpoint and NinjaOne
    Feature
    Carbonite Endpoint
    -
    Ratings
    NinjaOne
    8.6
    40 Ratings
    14% above category average
    Patch Management00 Ratings8.939 Ratings
    Policy-based automation00 Ratings8.840 Ratings
    Best Alternatives
    Carbonite EndpointNinjaOne
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Panda Systems Management
    Score9.8 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    N-able N-sight RMM
    Score8.7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite EndpointNinjaOne
    Likelihood to Recommend
    7.0
    (23 ratings)
    9.4
    (47 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    9.9
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.7
    (6 ratings)
    9.1
    (5 ratings)
    User Testimonials
    Carbonite EndpointNinjaOne
    Likelihood to Recommend
    Carbonite, an OpenText company
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    NinjaOne
    I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.
    Incentivized
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    Pros
    Carbonite, an OpenText company
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
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    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
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    Cons
    Carbonite, an OpenText company
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
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    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
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    Likelihood to Renew
    Carbonite, an OpenText company
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
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    Usability
    Carbonite, an OpenText company
    No answers on this topic
    NinjaOne
    Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
    Incentivized
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    Reliability and Availability
    Carbonite, an OpenText company
    No answers on this topic
    NinjaOne
    Availability is very good
    Incentivized
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    Performance
    Carbonite, an OpenText company
    No answers on this topic
    NinjaOne
    The software loads quickly for the most part
    Incentivized
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    Support Rating
    Carbonite, an OpenText company
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
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    NinjaOne
    Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
    Incentivized
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    In-Person Training
    Carbonite, an OpenText company
    No answers on this topic
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
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    Online Training
    Carbonite, an OpenText company
    No answers on this topic
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
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    Implementation Rating
    Carbonite, an OpenText company
    No answers on this topic
    NinjaOne
    Use of Organizations and locations
    Incentivized
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    Alternatives Considered
    Carbonite, an OpenText company
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
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    NinjaOne
    NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.
    Incentivized
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    Scalability
    Carbonite, an OpenText company
    No answers on this topic
    NinjaOne
    Overall the software is very reliable
    Incentivized
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    Return on Investment
    Carbonite, an OpenText company
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
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    NinjaOne
    • Windows patching as we cannot get employees to do it themselve so that alone is making an impact
    • having data about our pcs all the time which we did not have before
    • remote access to pcs in a variety of ways vs hoping remote desktop would work
    Incentivized
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    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring