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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Endpoint

    Score8.8 out of 10
    N/ACarbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Macrium Reflect

    Score9 out of 10
    N/AMacrium Reflect is an endpoint and server backup and cloning solution from Macrium Software (aka Paramount Software UK), available in personal and professional editions.N/A
    Pricing
    Carbonite EndpointMacrium Reflect
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite EndpointMacrium Reflect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite EndpointMacrium Reflect
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    Macrium Software (Paramount Software)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Carbonite EndpointMacrium Reflect
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Endpoint and Macrium Reflect
    Feature
    Carbonite Endpoint
    5.6
    1 Ratings
    39% below category average
    Macrium Reflect
    8.6
    1 Ratings
    3% above category average
    Instant recovery8.01 Ratings00 Ratings
    Recovery verification4.01 Ratings10.01 Ratings
    Multiple backup destinations9.01 Ratings00 Ratings
    Incremental backup identification5.01 Ratings8.01 Ratings
    Backup to the cloud10.01 Ratings00 Ratings
    Deduplication and file compression4.01 Ratings9.01 Ratings
    Flexible deployment4.01 Ratings9.01 Ratings
    Management dashboard6.01 Ratings00 Ratings
    Platform support4.01 Ratings8.01 Ratings
    Retention options4.01 Ratings8.01 Ratings
    Encryption4.01 Ratings8.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Endpoint and Macrium Reflect
    Feature
    Carbonite Endpoint
    6.5
    1 Ratings
    23% below category average
    Macrium Reflect
    8.8
    1 Ratings
    7% above category average
    Continuous data protection10.01 Ratings7.01 Ratings
    Replication9.01 Ratings10.01 Ratings
    Operational reporting and analytics4.01 Ratings00 Ratings
    Malware protection4.01 Ratings00 Ratings
    Multi-location capabilities8.01 Ratings10.01 Ratings
    Ransomware Recovery4.01 Ratings8.01 Ratings
    Best Alternatives
    Carbonite EndpointMacrium Reflect
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite EndpointMacrium Reflect
    Likelihood to Recommend
    7.0
    (23 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.7
    (6 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Carbonite EndpointMacrium Reflect
    Likelihood to Recommend
    Carbonite, an OpenText company
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Macrium Software (Paramount Software)
    Macrium Reflect is one of the best partition backup applications available in the market. It can also clone drives in addition to making images of partitions and has a very useful feature of creating a bootable recovery drive for restoring partition(s) in case the OS is not booting. There are also different products for varying needs of the end user- Macrium Reflect Server, Workstation, etc. I have restored my system without any errors many times with Macrium.
    Incentivized
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    Pros
    Carbonite, an OpenText company
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Macrium Software (Paramount Software)
    • Clear interface for creating drive image backups
    • Reliable, every day backups
    • Accessible log showing successful backups and any failures
    • Creates differential backups that are small in size
    • Fast, easy method for recovering individual files or folders from an image backup
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Macrium Software (Paramount Software)
    • Has ransomware protection that could be better at letting users configure exeptions
    Incentivized
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    Likelihood to Renew
    Carbonite, an OpenText company
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Macrium Software (Paramount Software)
    No answers on this topic
    Usability
    Carbonite, an OpenText company
    No answers on this topic
    Macrium Software (Paramount Software)
    There is a small learning curve in the beginning, but altogether a great tool for my purpose.
    Incentivized
    Read full review
    Support Rating
    Carbonite, an OpenText company
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Macrium Software (Paramount Software)
    We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.
    Incentivized
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    Alternatives Considered
    Carbonite, an OpenText company
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Macrium Software (Paramount Software)
    Previously, I used Acronis as my company purchased licensing for years. It's great, but I found Macrium Reflect more straightforward, and the free version has been perfect for personal use.
    Incentivized
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    Macrium Software (Paramount Software)
    • Reduce the impact of emergency situations like ransomware attacks, hardware failures, etc.
    • Restore the backups quickly and reliably.
    • Free version availability for commercial use is an added bonus.
    Incentivized
    Read full review
    ScreenShots