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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaptivateIQ

    Score8 out of 10
    N/ACaptivateIQ in San Francisco offers their flagship sales commission management product designed to enable companies to manage and tailor mission critical sales incentive compensation programs for their workforce.N/A

    Mercer WIN | ePrism

    Score6 out of 10
    N/AMercer consulting group in New York offers Mercer WIN | ePrism, a compensation management platform which supports resource optimization and compensation planning with deep analytics, easy data navigation with smooth workflow.N/A
    Pricing
    CaptivateIQMercer WIN | ePrism
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CaptivateIQMercer WIN | ePrism
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    CaptivateIQMercer WIN | ePrism
    Considered Both Products
    CaptivateIQ
    No answer on this topic
    Mercer
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    350 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    236 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    350 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    206 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    175 Answers
    No answers on this topic
    Features
    CaptivateIQMercer WIN | ePrism
    Sales ICM
    Comparison of Sales ICM features of CaptivateIQ and Mercer WIN | ePrism
    Feature
    CaptivateIQ
    8.2
    337 Ratings
    10% above category average
    Mercer WIN | ePrism
    -
    Ratings
    Sales compensation plan creation8.4271 Ratings00 Ratings
    Complex sales crediting8.5245 Ratings00 Ratings
    Sales compensation process automation9.1312 Ratings00 Ratings
    Incentive auditing/regulation compliance8.1211 Ratings00 Ratings
    Sales compensation dashboards & forecasting8.2281 Ratings00 Ratings
    Incentive modeling8.2207 Ratings00 Ratings
    Agile incentive strategy8.1176 Ratings00 Ratings
    ICM mobile visibility6.6166 Ratings00 Ratings
    Best Alternatives
    CaptivateIQMercer WIN | ePrism
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Everstage
    Score9.5 out of 10
    PayScale Insight Lab
    Score4.2 out of 10
    Enterprises
    Everstage
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CaptivateIQMercer WIN | ePrism
    Likelihood to Recommend
    9.1
    (353 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (6 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (53 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CaptivateIQMercer WIN | ePrism
    Likelihood to Recommend
    CaptivateIQ
    In terms of setting up special incentive programs, it might be better to have those paid out directly. Sometimes the system needs to be manually updated if for say a special service is sold to a pre-existing company. On our end we have to create "new customers" to reflect these new structures of incentives. It still works on CIQ, but it would be helpful for something on the site to allow us to modify this directly.
    Incentivized
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    Mercer
    This software is ideal for managing large amounts of external, salary survey data - as well as if you want to combine it into reports, presentations with internal compensation data. The reporting capabilities are superior to any other reporting tool I've used from a compensation perspective. I really enjoy using this software.
    Incentivized
    Read full review
    Pros
    CaptivateIQ
    • Employee Self-Service: CapIQ include self-service portals for employees. This allows them to access their compensation details, track their performance, and understand how their pay is structured.
    • Error reduction - Manual calculation of incentives and bonuses is prone to errors, especially in organizations with complex compensation structures involving multiple variables, such as sales targets, performance metrics, and different payout rates. These errors can result in underpayments, overpayments, or discrepancies in compensation, which can lead to dissatisfaction among employees.
    • Real-Time Updates: In dynamic environments, compensation plans may change frequently due to shifts in business goals or market conditions. Compensation incentive software can quickly adapt to these changes, ensuring that compensation calculations remain accurate even as plans are updated. CapIQ allowed me to track my incentives live.
    Incentivized
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    Mercer
    • As a database of information, Mercer WIN | ePrism is an exceptionally easy tool to use, even for beginners.
    • The functionality is endless, there are so many ways of manipulating and cutting the data stored in the system. It makes it a one-stop shop for all your compensation-related reporting needs.
    • Being able to create and manage benchmark positions, you always have easy-to-access baseline data. Additionally, the visuals are clean and easy to read, easy to prepare and come together with just a couple clicks.
    Incentivized
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    Cons
    CaptivateIQ
    • Reporting is challenging. Even exporting payouts requires selecting a date, so if I want a full year of payouts for the entire team, I have to run 12 reports and combine the data. They have a reporting function, but it also requires a significant setup, and I have yet to figure out how to combine data from all of our plans with different columns.
    • Tracking down changes from prior periods can be tricky. This usually happens due to user error (whoops - admin set up something not quite right), but it might be nice to easily see what changed or why there is an increase or decrease from a prior period impacting the current payout.
    Incentivized
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    Mercer
    • For new users, the tool can be overwhelming. However, once you are proficient, the tool is intuitive and very easy to use. Perhaps online tutorials or more guidance would be helpful.
    Incentivized
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    Likelihood to Renew
    CaptivateIQ
    It fits our need and allows a lot of piece of mind. It has a lot of features we like and they keep innovativing and adding to it.
    Incentivized
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    Mercer
    No answers on this topic
    Usability
    CaptivateIQ
    I give this rating because I think that this works really well, and it helps our teams see things faster and we are able to keep up with pay outs, I give Captivate a 10/10 because I love the format and how quickly we are able to see the payouts
    Incentivized
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    Mercer
    No answers on this topic
    Support Rating
    CaptivateIQ
    We used support during our initial setup regarding statment errors. They were quick and concise to respond and help us solve our issues regarding this. They also directed us to the office hours that enabled us to learn of new features and upcoming announcements.
    Incentivized
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    Mercer
    No answers on this topic
    Implementation Rating
    CaptivateIQ
    I worked with a vendor to implement. CIQ support was very good. The implementation was very fast, particularly compared to other platforms
    Incentivized
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    Mercer
    No answers on this topic
    Alternatives Considered
    CaptivateIQ
    Spiff is super sleek and a top contender, honestly, though the price point difference between Captivate and Spiff took Spiff off the table quickly for us. Sales Cookie: we used it for a bit as Captivate didn't have a Hubspot integration, but we quickly outgrew the software and needed a more complex solution. Xactly just doesn't have a great user experience and level of customization needed for our plans. All of this to say, Captivate absolutely wins every time on value for cost and functionality compared to other solutions we have vetted.
    Incentivized
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    Mercer
    No answers on this topic
    Return on Investment
    CaptivateIQ
    • As a sales representative in this 700+ employee company, I couldn't tell you the ROI.
    • I will say it probably saves me an hour a month compared to traditional compensation reviews/approvals (think about PER representative)
    • There was an increase in sales representative satisfaction with commission tracking.
    Incentivized
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    Mercer
    • We have been able to create many efficiencies when it comes to compensation reporting by using Mercer WIN | ePrism.
    • We have been able to ensure greater data integrity in the information we have provided to stakeholders given that Mercer WIN | ePrism has a secure and reliable database.
    Incentivized
    Read full review
    ScreenShots

    CaptivateIQ Screenshots

    Screenshot of Automatically syncs commission data to power commission reports in real-time across every team. Data sources can be integrated directly into the commission system.Screenshot of Customized user access and visibility into commission plans and data to meet security and compliance requirements.Screenshot of The Approvals workflow, where reps and managers can ensure every payout is correct before it’s distributed.Screenshot of Displays for business performance by team, comp plan, territory, or any other metric to make data-driven decisions.Screenshot of The reps' view into earnings, with a homepage and customizable commissions statements that outline how much they've earned, details by deal, and future earning potential to keep them motivated.