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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaptivateIQ

    Score8 out of 10
    N/ACaptivateIQ in San Francisco offers their flagship sales commission management product designed to enable companies to manage and tailor mission critical sales incentive compensation programs for their workforce.N/A
    Pricing
    CaptivateIQ
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    CaptivateIQ
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    CaptivateIQ
    Considered Both Products
    CaptivateIQ
    Chose CaptivateIQ
    Everyone is very similar, at the end of the day for us was the local partners who assisted with the implementation
    Incentivized
    Chose CaptivateIQ
    Salesforce was inaccurate, data was missing most of the time, it also only tracked what had been done so far. It did not track what my goal is nor did it tell me what my commissions would be. Having visibility to knowing where I am at and budgeting my pay is very helpful with …
    Incentivized
    Chose CaptivateIQ
    My previous company did this on Google Sheets. It was always wrong, hard to read, and difficult to reach out to management if I thought something was incorrect. This is WAY more efficient and makes me feel like my company is prioritizing transparency and dedication to making …
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ seems to be the best specifically for commission approvals.
    Incentivized
    Chose CaptivateIQ
    First time experiencing a tool like this and it is extremely valuable and the field really enjoys it.
    Incentivized
    Chose CaptivateIQ
    Captivate offers much more than Salesforce does on a much lighter platform at a significantly lower cost. We also see a possibly higher level of customization and better customer service in our interactions with Captivate IQ compared to Sales Force's arm of staff. Both are …
    Incentivized
    Chose CaptivateIQ
    It's better because i think i costs less, easy to use and easy to give feedback to the required stakeholders
    Incentivized
    Chose CaptivateIQ
    I like the simplicity of my pay per periods is
    Incentivized
    Chose CaptivateIQ
    n/a
    Incentivized
    Chose CaptivateIQ
    Spiff is super sleek and a top contender, honestly, though the price point difference between Captivate and Spiff took Spiff off the table quickly for us. Sales Cookie: we used it for a bit as Captivate didn't have a Hubspot integration, but we quickly outgrew the software and …
    Incentivized
    Chose CaptivateIQ
    n/a
    Incentivized
    Chose CaptivateIQ
    I would say that it pairs perfectly together with Salesforce. I have never used a similar company in the past.
    Incentivized
    Chose CaptivateIQ
    We didn't like the sales process, that was mainly the issue.
    Incentivized
    Chose CaptivateIQ
    CIQ is better in every way than Excel! CIQ logic is very similar to formulas in Excel, so it's an easy transition to the tool. Once the logic is built, it is simply a click of a button to process the payouts, saving hours and hours of manual work.
    Incentivized
    Chose CaptivateIQ
    I don't remember the other platforms that I've used but this one is the best.
    Incentivized
    Chose CaptivateIQ
    We've completely phased out two of the comp plans from CaptivateIQ to Excel. Excel is a lot more flexible for any changes that occur throughout the year. The one downside is that it does not offer as much automation that CIQ does, since CIQ is synced to salesforce directly.
    Incentivized
    Chose CaptivateIQ
    Nothing, used to be Excel docs and email. Using this tool is way more efficient.
    Incentivized
    Chose CaptivateIQ
    Far and away superior to the dynamics tool. The dynamics tool was abandoned and the managers had to spend to much time on commissions.
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ is the only product that I have used
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ is very easy to use and much cleaner looking than Performio
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ was much more easy to use by all parties involved including finance, accounting, sales, customer success and marketing. CaptivateIQ was also much less expensive in tracking commissions and other areas of our payouts when compared to Salesforce and other comparable …
    Incentivized
    Chose CaptivateIQ
    I haven't looked at any others tools that are out on the marketplace. Again I am a strategic account manager so I am being told to use this product and it’s already been set up for me. Maybe you could list your competitors and I could tell you if I have used them before?
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ is much more user friendly.
    Incentivized
    Chose CaptivateIQ
    I've only used company grown and owned commission tools in the past

    I believe CaptivateIQ to be the easiest and best at providing accurate information.
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    350 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    236 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    350 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    206 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    175 Answers
    Features
    CaptivateIQ
    Sales ICM
    Comparison of Sales ICM features of CaptivateIQ
    Feature
    CaptivateIQ
    8.2
    337 Ratings
    10% above category average
    Sales compensation plan creation8.4271 Ratings
    Complex sales crediting8.5245 Ratings
    Sales compensation process automation9.1312 Ratings
    Incentive auditing/regulation compliance8.1211 Ratings
    Sales compensation dashboards & forecasting8.2281 Ratings
    Incentive modeling8.2207 Ratings
    Agile incentive strategy8.1176 Ratings
    ICM mobile visibility6.6166 Ratings
    Best Alternatives
    CaptivateIQ
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Everstage
    Score9.5 out of 10
    Enterprises
    Everstage
    Score9.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    CaptivateIQ
    Likelihood to Recommend
    9.1
    (353 ratings)
    Likelihood to Renew
    9.1
    (6 ratings)
    Usability
    9.0
    (15 ratings)
    Support Rating
    9.0
    (53 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    User Testimonials
    CaptivateIQ
    Likelihood to Recommend
    CaptivateIQ
    In terms of setting up special incentive programs, it might be better to have those paid out directly. Sometimes the system needs to be manually updated if for say a special service is sold to a pre-existing company. On our end we have to create "new customers" to reflect these new structures of incentives. It still works on CIQ, but it would be helpful for something on the site to allow us to modify this directly.
    Incentivized
    Read full review
    Pros
    CaptivateIQ
    • Employee Self-Service: CapIQ include self-service portals for employees. This allows them to access their compensation details, track their performance, and understand how their pay is structured.
    • Error reduction - Manual calculation of incentives and bonuses is prone to errors, especially in organizations with complex compensation structures involving multiple variables, such as sales targets, performance metrics, and different payout rates. These errors can result in underpayments, overpayments, or discrepancies in compensation, which can lead to dissatisfaction among employees.
    • Real-Time Updates: In dynamic environments, compensation plans may change frequently due to shifts in business goals or market conditions. Compensation incentive software can quickly adapt to these changes, ensuring that compensation calculations remain accurate even as plans are updated. CapIQ allowed me to track my incentives live.
    Incentivized
    Read full review
    Cons
    CaptivateIQ
    • Reporting is challenging. Even exporting payouts requires selecting a date, so if I want a full year of payouts for the entire team, I have to run 12 reports and combine the data. They have a reporting function, but it also requires a significant setup, and I have yet to figure out how to combine data from all of our plans with different columns.
    • Tracking down changes from prior periods can be tricky. This usually happens due to user error (whoops - admin set up something not quite right), but it might be nice to easily see what changed or why there is an increase or decrease from a prior period impacting the current payout.
    Incentivized
    Read full review
    Likelihood to Renew
    CaptivateIQ
    It fits our need and allows a lot of piece of mind. It has a lot of features we like and they keep innovativing and adding to it.
    Incentivized
    Read full review
    Usability
    CaptivateIQ
    I give this rating because I think that this works really well, and it helps our teams see things faster and we are able to keep up with pay outs, I give Captivate a 10/10 because I love the format and how quickly we are able to see the payouts
    Incentivized
    Read full review
    Support Rating
    CaptivateIQ
    We used support during our initial setup regarding statment errors. They were quick and concise to respond and help us solve our issues regarding this. They also directed us to the office hours that enabled us to learn of new features and upcoming announcements.
    Incentivized
    Read full review
    Implementation Rating
    CaptivateIQ
    I worked with a vendor to implement. CIQ support was very good. The implementation was very fast, particularly compared to other platforms
    Incentivized
    Read full review
    Alternatives Considered
    CaptivateIQ
    Spiff is super sleek and a top contender, honestly, though the price point difference between Captivate and Spiff took Spiff off the table quickly for us. Sales Cookie: we used it for a bit as Captivate didn't have a Hubspot integration, but we quickly outgrew the software and needed a more complex solution. Xactly just doesn't have a great user experience and level of customization needed for our plans. All of this to say, Captivate absolutely wins every time on value for cost and functionality compared to other solutions we have vetted.
    Incentivized
    Read full review
    Return on Investment
    CaptivateIQ
    • As a sales representative in this 700+ employee company, I couldn't tell you the ROI.
    • I will say it probably saves me an hour a month compared to traditional compensation reviews/approvals (think about PER representative)
    • There was an increase in sales representative satisfaction with commission tracking.
    Incentivized
    Read full review
    ScreenShots

    CaptivateIQ Screenshots

    Screenshot of Automatically syncs commission data to power commission reports in real-time across every team. Data sources can be integrated directly into the commission system.Screenshot of Customized user access and visibility into commission plans and data to meet security and compliance requirements.Screenshot of The Approvals workflow, where reps and managers can ensure every payout is correct before it’s distributed.Screenshot of Displays for business performance by team, comp plan, territory, or any other metric to make data-driven decisions.Screenshot of The reps' view into earnings, with a homepage and customizable commissions statements that outline how much they've earned, details by deal, and future earning potential to keep them motivated.