Canto vs. Perforce P4

Canto is an excellent tool for organizing assets and searching for them in one location. I also really enjoy using the mobile version of Canto on my smartphone when I am on the go. Canto is robust and fast and it has been a major advancement in the way that my organization stores and shares assets.

Incentivized

For large-scale codebases with fixed and regular releases that do not follow a continuous delivery paradigm, Perforce is certainly well suited. In projects that are small and distinctly separated from other discrete (though potentially dependent) units, the benefits of the Perforce tool may not be as clear of a victor over other systems.

Incentivized

• Allowing users to download a resized version of an image self serve (eg. for social media)
• Sharing collections where recipients can see and download high res images
• Tagging to make searches very simple and eliminate complete folder structures
• Tag all info about an asset in the data rather than trying to name images with this data

Incentivized

• Merge algorithm is smart and utilizing the visual interface to do merges makes them easier to digest.
• Easy to set up on multiple platforms and architectures and is well supported on all of them.
• Visual interface has many tools and customization options that help to optimize and personalize workflow.

Incentivized

• I do with we could search for colors or items in Canto, for example red shirt photos
• We have a small team, but everyone needs different levels of access, I feel like there arent many levels of access as there could be

Incentivized

• I was having a hard time learning it. Even if you are an experienced developer, there is some learning curve.
• Can be slow when working with large data sets at once.
• When working on multiple workspaces on the same machine, Perforce can make it difficult not to mess up the code.

We are very likely to renew our service with Canto. This is because of the support we have received and what we have seen Canto do so far for our company. We are finally able to organize our assets well and maintain governance over all of our digital assets. It has eliminated time difference issues and is equipping people within our company with a lot of content for them to use and push.

Incentivized

We have a need to consolidate into a single package, and have such a large variety of technical proficiency among our users that Perforce seems less suitable. Many would like to remain using it, however, even those who use Perforce are the minority, and are often limited to our development teams.

Incentivized

Canto is about as easy to use as it gets. I have personally trained a handful of employees who are unfamiliar with DAM/marketing SaaS technology on how to use the platform for their needs. These trainings only take about half an hour (given they are using a very limited set of Canto's features), and afterward, they are pretty well-equipped to use the platform.

Incentivized

With Perforce Helix, you can use it via the command line, via P4V, or any of the other APIs included with the product. It is extremely easy for new users to get up and running. Users of Perforce Helix only have to pull in the files of interest to them. Also, Perforce is very easy to script and integrate into your CI/CD pipeline. Streams allows you to have pinpoint control of your workflow, and P4Search is the absolute best--I wish Perforce (the company) would talk more about this. It is absolutely fabulous!

Incentivized

Canto is usually available, though sometimes goes down for 30 min - 1 hr. Usually resolved quickly

Incentivized

In our large environment, Perforce is rarely "down". We have regular maintenance windows and from time to time Perforce can feel a little slow, but its always available. Tech support has always worked with our engineers and IT department to make sure that any real performance or stability issues are addressed quickly.

Incentivized

I've satisfied with the performance

Incentivized

I think Canto's onboarding process was really helpful. Our employees were able to utilize the system without excess training sessions which isn't always the case with some software. I also think that their customer support has proven to be super helpful when minor issues arise

Incentivized

I had two representatives from Perforce contact me after downloading it but never responded when I had questions. I also had a difficult time finding good training material for getting started. There is a lot of available support material when running into issues, though, because of how many large companies use it.

Incentivized

Very knowledgable and accommodating trainers who listen to what you're asking and provide detailed yet simple instructions.

Incentivized

We didn't have a thorough enough plan for ownership of uploading and tagging and some of our tags were inconsistent which led to some regression in our usage. We tightened up that plan on our end and spoke with support team on Canto's end to establish some best practices and have a much better workflow now.

Incentivized

This rating is related to setting up an environment from an existing Perforce repository. Initial setup of Perforce as the repository for the company was done by a separate team long prior to my inception.

Incentivized

Canto was one of the most cost effective options and was the only one that included all of the features that we were looking for (AI tagging, facial recognition, PMS integrations, OCR text recognition, etc)

Incentivized

New users of Perforce Helix can be up and running in less than thirty minutes. It is easy to use, but also very powerful. Bitbucket is slow, prone to outages, and (for large teams) requires a team of dedicated administrators. I've had request for information from Bitbucket that requires hours to pull together that would take me less than 30 seconds in Perforce Helix. Large file storage in Bitbucket is clunky and requires you to jump through too many hoops. It's not even something you have to think about with Perforce Helix, as you are only limited by your OS. Perforce Helix is very easy to use even for non-developers. I wouldn't dare ask a non-developer to store their documentation in Bitbucket.

Incentivized

Canto is based on the West coast, so occasionally patches and planned outages happen during East coast working hours

Incentivized

• Through a public service-based portal we've created, we have decreased the number of simple service calls that our service reps receive, because customers are now able to access an online platform and help themselves. This frees up our service reps and give them more time to spend on other, more complex cases.
• Decreases the time spent looking for assets. Simply search Canto!
• Easily providing information to many parties that our business deals with has been very helpful in improving relationships.

Incentivized

• Locking assets make us have no merge problems which are harder to manage on other versions control without locking
• Almost no need to give support to artists or non-tech folks because the operations are very straightforward
• There's no way to do interim checkins without going to the process of creating a stream

Incentivized