CallFire vs. Zoom Phone

If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.

Incentivized

I think it works well for offices that have multiple locations. Being able to give each person and office their own extension makes it easier for colleagues to connect with each other, plus it's a costs savings for each of the offices

Incentivized

• CallFire has amazing organization as far as categories and campaigns and all aspects go.
• It is very easy to use and understand! Very user friendly.
• Customer service and help is awesome! There have been some times when I have needed assistance and they were always so quick to reply.

Incentivized

• Transcribes voicemails. Great for those verbose folks that leave long voicemails.
• Loud and clear volume quality! Great in a busy office with lots of people talking.
• Easy to keep track of who has called me. Has Caller ID which is helpful.

Incentivized

• The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
• API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
• The standard reports are generally sufficient, but there isn't any customization or intelligence available.

Incentivized

• We needed to link each of our team members' personal emails to the Zoom account so we have to filter VM notifications out of our personal accounts.
• It'd be nice if you could set business hours through the webpage to include a lunch break so that you don't have to manually go in to edit.

Incentivized

There is no reason not to, it has proven effective in the usage

Integrated into our network. System wide access. Staff are comfortable with the product

Incentivized

Zoom Phone has a very sleek design which makes it very easy to operate and use both in the setting up of and interacting in a meeting space. That being said, certain features can seem a bit crowded while trying to screen share or display video which somewhat defeats the purpose of the application as compared to a standard conference call.

Incentivized

Support have been great during the time for implementing Zoom Phones to our team of 50 people. There were times where they kept supporting us through links but more and more we had actual people getting back to us via emails so we are very happy overall. The product is so great, too.

Incentivized

We considered Trello before deciding on CallFire. Trello is a good service that seems to do much of what CallFire does, however we wanted to avoid the labor-hours necessary to get Trello up to speed, as it is very technically involved. We didn't want to hire any additional developers just to get Trello set up and maintained. With CallFire, it was very intuitive and easy to setup quickly.

Incentivized

Price point was about the same but Zoom included more features for the price. Also the ISO mobile app was better. We were also about to drop Calendly and save some money using the native Zoom app.

Incentivized

• I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
• Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.

Incentivized

• Zoom Workplace has had a positive effect on out business by combining meetings and phones in one place.
• The collaboration has been better with our staff being hybrid.
• The Zoom Workplace platform has been more that I expected to pay, but the customer service is outstanding.

Incentivized