Bytes Route vs. Stonly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bytes Route
Score 9.0 out of 10
Small Businesses (1-50 employees)
Bytes Route is a codeless tool that enables non-tech people to provide in-app guides and tooltips for a smooth onboarding experience. It is designed to be straightforward so that it doesn’t require a developer or a consultant to use. It aims to enable the user to publish a first product tour in less than 2 minutes. *The initial set-up requires a one-time code snippet insertion in a web domain (near the end of the pages, right before the closing tag) to make the connection…
$0
per month team
Stonly
Score 4.6 out of 10
N/A
When users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.N/A
Pricing
Bytes RouteStonly
Editions & Modules
Free
$0
per month team
Startup
$19
per month team
Growth
$29
per month team
No answers on this topic
Offerings
Pricing Offerings
Bytes RouteStonly
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bytes RouteStonly
Best Alternatives
Bytes RouteStonly
Small Businesses
ChurnZero
ChurnZero
Score 9.6 out of 10
Front
Front
Score 7.3 out of 10
Medium-sized Companies
ChurnZero
ChurnZero
Score 9.6 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
Nexthink
Nexthink
Score 7.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bytes RouteStonly
Likelihood to Recommend
9.0
(1 ratings)
9.0
(2 ratings)
User Testimonials
Bytes RouteStonly
Likelihood to Recommend
Caphyon
Bytes Route is very well suited for startups or small companies that want to provide their customers with a quick onboarding session that gets them acquainted with their app. It can also be used to provide on-demand tours for users that want to learn how to perform some specific actions, such as changing an account setting or changing something in their profile/dashboard, things that might be buried within multiple menus
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Stonly
Unless you have the time and effort to do this on your own, Stonly is a fantastic tool that helped us communicate with our customers without needing to think about it for too long. It is flexible where needed and we noticed that it is constantly improving as time goes on. I would recommend it to anyone who wants to provide their user's more guidance on how to use their applications or free up some time from the developer's workload.
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Pros
Caphyon
  • onboarding tours
  • new user guides
  • onboarding experiences
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Stonly
  • knowledge bases
  • company wikis
  • onboarding
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Cons
Caphyon
  • no support for images
  • no support for more modals
  • no segmentation yet
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Stonly
  • More features around tracking and understanding our users.
  • Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running.
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Alternatives Considered
Caphyon
Bytes Route is simpler to use than the above competitors. It also has a cheaper price. It provides the bare minimum to create a tour, but this is sometimes better than having a bloated menu full of options that are confusing to understand how to use. It also helps that it provides an extensive documentation
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Stonly
Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience.
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Return on Investment
Caphyon
No answers on this topic
Stonly
  • Improved time to market for supporting documents.
  • Provided a way for our content team to be autonomous.
  • Helped us think more outside the box on how we tell user's about our new features.
  • Helped migrate outdated users to our new applications.
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ScreenShots

Bytes Route Screenshots

Screenshot of AnalyticsScreenshot of Tour editingScreenshot of Themes featureScreenshot of Creating a tourScreenshot of Team managementScreenshot of Pricing plans