TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    busybusy

    Score8.2 out of 10
    N/ACreated by contractors for contractors, the busybusy mobile time tracking app automates time and GPS labor tracking, job costing, and documentation. Mobile time tracking in the cloud allows remote service crews to clock in and out through their iOS and Android devices in addition to any web browser. With busybusy, smartphones become advanced management tools simplifying and automating the process of tracking time, documenting project progress, and monitoring project…

    $9.99

    per month per user

    When I Work

    Score8.7 out of 10
    N/AWhen I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.

    $2.50

    per month per user

    Pricing
    busybusyWhen I Work
    Editions & Modules
    No answers on this topic
    Essentials
    $2.50
    per month per user
    Essentials + Attendance
    $4
    per month per user
    Pro
    $5
    per month per user
    Pro + Attendance
    $7
    per month per user
    Premium
    $8
    per month per user
    Premium + Attendance
    $10
    per month per user
    Offerings
    Pricing Offerings
    busybusyWhen I Work
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    busybusyWhen I Work
    Considered Both Products
    busybusy
    No answer on this topic
    When I Work
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    21 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    15 Answers
    Best Alternatives
    busybusyWhen I Work
    Small Businesses
    Time Doctor
    Score8.8 out of 10
    7shifts
    Score9.9 out of 10
    Medium-sized Companies
    Toggl Track
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    TimeCamp
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    busybusyWhen I Work
    Likelihood to Recommend
    8.2
    (2 ratings)
    10.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (19 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    busybusyWhen I Work
    Likelihood to Recommend
    busybusy
    BusyBusy is well suited for organizations with multiple off site job locations which require tracking. Due to it's ability to setup a high volume of work locations as well as bread crumb tracking between home office and job site, I think it is best suited for the service industry including construction, plumbing, landscaping etc. It is less appropriate for organization with single office on site work
    Incentivized
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    When I Work
    I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
    Incentivized
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    Pros
    busybusy
    • Time cards
    • Reporting
    • Integrates with Quickbooks
    Incentivized
    Read full review
    When I Work
    • When I Work allowed me to color-code each employee's schedule.
    • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
    Incentivized
    Read full review
    Cons
    busybusy
    • the scheduling feature has room for improvement - the views are not condensed and cannot be viewed by all employee groups
    • during the time card review process - instead of a description - it would be nice to have a reason section when changing a time card
    • the geo fences around projects - I wish they could be linear
    Incentivized
    Read full review
    When I Work
    • You cannot view inactive employees on the app.
    • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
    • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
    Incentivized
    Read full review
    Likelihood to Renew
    busybusy
    No answers on this topic
    When I Work
    It's a powerful tool for employee management and intuitive to use.
    Incentivized
    Read full review
    Usability
    busybusy
    There are some upgrades and features that don’t work without a full delete (app) and reinstall and some users don’t remember their login details. Admin time spent. As well there are some edits that could be beneficial
    Incentivized
    Read full review
    When I Work
    While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
    Incentivized
    Read full review
    Support Rating
    busybusy
    No answers on this topic
    When I Work
    Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
    Incentivized
    Read full review
    Implementation Rating
    busybusy
    No answers on this topic
    When I Work
    Make certain your team knows how to turn off alerts and utilise the system.
    Incentivized
    Read full review
    Alternatives Considered
    busybusy
    the switch feature and easy of use for the field employees, who are not all tech savvy, is why we chose busy busy. Other softwares only used a stop/go feature which we thought could be very confusing for employees who are just switching cost codes between jobs. Also integration was cleaner on busy busy
    Incentivized
    Read full review
    When I Work
    When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
    Incentivized
    Read full review
    Return on Investment
    busybusy
    • Less time entering payroll
    • More accurate job details
    • Less time spent on collecting time cards
    • Detailed project reports as completed
    Incentivized
    Read full review
    When I Work
    • Has cut down on the time I spend scheduling.
    • Makes estimating payroll simple.
    • Is convenient for staff to use because they can utilize it on their own device.
    • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
    Incentivized
    Read full review
    ScreenShots

    busybusy Screenshots

    Screenshot of Kiosk Mode with Photo RecognitionProduct screenshotProduct screenshotProduct screenshotProduct screenshot