Bullhorn ATS & CRM vs. TrackerRMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bullhorn ATS & CRM
Score 8.1 out of 10
Small Businesses (1-50 employees)
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.N/A
TrackerRMS
Score 9.0 out of 10
N/A
TrackerRMS is a cloud based CRM and recruitment software provider designed for companies and users from startups to enterprise level customers. Some key features include: Contact & Activity Management, Sales Lead & Opportunity Management, and Standard Reports & Dashboards.N/A
Pricing
Bullhorn ATS & CRMTrackerRMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bullhorn ATS & CRMTrackerRMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsContact Bullhorn for pricing information
More Pricing Information
Community Pulse
Bullhorn ATS & CRMTrackerRMS
Features
Bullhorn ATS & CRMTrackerRMS
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Bullhorn ATS & CRM
9.5
Ratings
17% above category average
TrackerRMS
9.0
Ratings
12% above category average
Job Requisition Management10.00 Ratings00 Ratings
Company Website Posting10.00 Ratings00 Ratings
Publish to Social Media7.20 Ratings00 Ratings
Job Search Site Posting6.00 Ratings00 Ratings
Customized Application Form10.00 Ratings00 Ratings
Resume Management10.00 Ratings00 Ratings
Duplicate Candidate Prevention10.00 Ratings00 Ratings
Candidate Search10.00 Ratings00 Ratings
Applicant Tracking10.00 Ratings9.00 Ratings
Collaboration10.00 Ratings00 Ratings
Task Creation and Delegation10.00 Ratings00 Ratings
Email Templates10.00 Ratings00 Ratings
User Permissions10.00 Ratings00 Ratings
Notifications and Alerts10.00 Ratings00 Ratings
Reporting10.00 Ratings00 Ratings
User Ratings
Bullhorn ATS & CRMTrackerRMS
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
2.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
9.0
(0 ratings)
Support Rating
1.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
Bullhorn ATS & CRMTrackerRMS
Likelihood to Recommend
For recruitment businesses there really is no better tool out there. Bullhorn ATS & CRM integrates flawlessly with other software making it less work for consultants in having lots of different tabs open at once. In addition to this, the support team are fantastic they are quick to assist in fixing issues should they arise. I accidentally deleted a lot of tasks which are essentially diary reminders and leads which upset the sales floor as you can imagine. it was a quick fix for this to be undone quickly and without issue. Day to day, adding a candidate is as easy as dragging and dropping a document in either PDF or word format. the system pics up duplicates quickly also ensuring the system is not clogged up with lots of the same information.
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A great tool when using it for a database of qualified candidates.
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Pros
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
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  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system
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Cons
  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
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  • Sometimes it sluggish
  • Other then this everything is great
  • We had great experience using TrackerRMS
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Likelihood to Renew
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
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No answers on this topic
Usability
I found Bullhorn ATS & CRM to be extremely user friendly and quick to learn how to navigate it. The integration to Xero is extremely beneficial and really helps us to manage and monitor our recruitment activities and what stage of recruitment we are up to and to ensure we are invoicing our clients accordingly which we do in three stages.
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I find it easy to show people now to use all aspects of this software with our business.
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Support Rating
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
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Great customer service
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Alternatives Considered
With the exception of Job Diva, which I don't know if it's available on Android or iOS, Bull Horn was much easier to use. Bull Horn is also quite beneficial in tracking the application of candidates and updating their statuses in order to check their availability for future references. I enjoy the feature that allows you to enter various candidate details and the capacity to create massive groupings based on candidate characteristics.
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Onbording on TrackerRMS is smooth as compare to bullhorn. Screening and assesment is also very good. Dashboard is user friendly and easy to use. scheduling is very easy
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Return on Investment
  • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
  • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
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  • Cost effective
  • Very efficient
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ScreenShots

Bullhorn ATS & CRM Screenshots

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