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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bullhorn ATS & CRM

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.

    $99

    per month per user

    Brassring

    Score7.1 out of 10
    N/ABrassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.N/A
    Pricing
    Bullhorn ATS & CRMBrassring
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bullhorn ATS & CRMBrassring
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact Bullhorn for pricing information—
    More Pricing Information
    Community Pulse
    Bullhorn ATS & CRMBrassring
    Considered Both Products
    Bullhorn
    No answer on this topic
    Infinite Computer Solutions, Inc
    Chose Brassring
    It stacks up well against Bullhorn CRM for candidate retrieval but not as streamlined or automated.
    Incentivized
    Chose Brassring
    We used Kenexa due to its price. But the ultimate thing that we learned in the end is that: you get what you pay for.
    It wasn't so awful that we wanted to just do physical recruiting, but then again it wasn't good enough to where we were happy with our results.
    Bullhorn is …
    Incentivized
    Key User Insights
    Would buy again
    65%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    68%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    68%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    45%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    50%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Bullhorn ATS & CRMBrassring
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Bullhorn ATS & CRM and Brassring
    Feature
    Bullhorn ATS & CRM
    9.5
    58 Ratings
    17% above category average
    Brassring
    7.5
    11 Ratings
    6% below category average
    Job Requisition Management10.057 Ratings7.711 Ratings
    Company Website Posting10.049 Ratings7.410 Ratings
    Publish to Social Media7.222 Ratings7.710 Ratings
    Job Search Site Posting6.027 Ratings7.711 Ratings
    Customized Application Form10.040 Ratings7.111 Ratings
    Resume Management10.058 Ratings7.410 Ratings
    Duplicate Candidate Prevention10.055 Ratings7.110 Ratings
    Candidate Search10.058 Ratings8.310 Ratings
    Applicant Tracking10.058 Ratings8.310 Ratings
    Collaboration10.053 Ratings7.18 Ratings
    Task Creation and Delegation10.052 Ratings7.46 Ratings
    Email Templates10.055 Ratings7.710 Ratings
    User Permissions10.049 Ratings7.49 Ratings
    Notifications and Alerts10.052 Ratings7.710 Ratings
    Reporting10.052 Ratings7.110 Ratings
    Best Alternatives
    Bullhorn ATS & CRMBrassring
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    Crelate
    Score9.2 out of 10
    Crelate
    Score9.2 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    JobDiva
    Score7.7 out of 10
    JobDiva
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bullhorn ATS & CRMBrassring
    Likelihood to Recommend
    10.0
    (80 ratings)
    8.3
    (30 ratings)
    Likelihood to Renew
    2.0
    (13 ratings)
    6.0
    (12 ratings)
    Usability
    10.0
    (7 ratings)
    7.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    1.0
    (10 ratings)
    1.8
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.6
    (2 ratings)
    User Testimonials
    Bullhorn ATS & CRMBrassring
    Likelihood to Recommend
    Bullhorn
    Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
    Incentivized
    Read full review
    Pros
    Bullhorn
    • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
    • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
    • The messaging automation feature again helps to save our time.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
    • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
    • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
    Read full review
    Cons
    Bullhorn
    • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
    • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
    • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
    • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
    Read full review
    Likelihood to Renew
    Bullhorn
    We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.
    Read full review
    Usability
    Bullhorn
    I found Bullhorn ATS & CRM to be extremely user friendly and quick to learn how to navigate it. The integration to Xero is extremely beneficial and really helps us to manage and monitor our recruitment activities and what stage of recruitment we are up to and to ensure we are invoicing our clients accordingly which we do in three stages.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.
    Read full review
    Performance
    Bullhorn
    No answers on this topic
    Infinite Computer Solutions, Inc
    Just slow for what we are doing here
    Read full review
    Support Rating
    Bullhorn
    It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
    Read full review
    Infinite Computer Solutions, Inc
    It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
    Read full review
    Implementation Rating
    Bullhorn
    No answers on this topic
    Infinite Computer Solutions, Inc
    We purchased an out of the box solution and that worked well for us.
    Incentivized
    Read full review
    Alternatives Considered
    Bullhorn
    Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated
    Incentivized
    Read full review
    Return on Investment
    Bullhorn
    • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
    • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
    Read full review
    Infinite Computer Solutions, Inc
    • Kenexa has assisted us in identifying top talent within our target market of applicants.
    • Kenexa may exclude potentially good associates that don't test well.
    • Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity.
    Incentivized
    Read full review
    ScreenShots

    Bullhorn ATS & CRM Screenshots

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