| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Buffer | Score8.4 out of 10 | Small Businesses (1-50 employees) | Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day. | $6 per month per channel |
 Hootsuite | Score7.9 out of 10 | N/A | Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from… | $149 per month Starts at 1 user, 5 social accounts |
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| Considered Both Products | Chose Buffer Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer I think Sprout Social and Hootsuite provide more comprehensive tools and analytics, but they have more expensive plans that don't cater to businesses of all sizes. Plus, all of that complexity can make it hard to find what you're looking for. That's where Buffer excels. It's … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer Buffer had the best free version, but Zoho Social had the most social media channels available in the price range. Hootsuite was the tool we first wanted, but the price was considerably more, for tools we are not sure if we need at this time. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer The price point is very affordable compared to other products that offer more features but charge a lot more. For my entire team, the price point has made it easy to get a good ROI. More than anything, it allows us to do what's necessary. Hootsuite definitely provides more … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer Airtable is more of a planning tool and does not link to social media directly, so we more use it to brainstorm and maintain a calendar of ideas that are later translated into Buffer. Later is a good product that offers many of the same and even additional features (such as a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer Buffer's interface when logged in is more beautiful and easier to use than the others I've tried. Especially HighLevel which does a lot of other stuff as well - the difference with Buffer is that it is ONLY for social scheduling so it does that really well and the entire screen … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer They all solve the same problem. Buffer initially started as a way to post content without worrying about the "when". Just add to the queue, and Buffer would post at a specified cadence. Buffer's price point is very reasonable for the services that it offers. They've grown … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer Both software are good, but personally I like Buffer just because it is easy to use and it has good costumer support. Buffer lets me put my updates on a schedule so I can set it up for weeks at a time and then not have to worry. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer Buffer has all the analytics tools and features that allow us to determine whether the result of our marketing is positive or negative. There are more complete alternatives, but Buffer is all I need at the moment. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer Buffer wins it on simplicity and ease of use. Furthermore, it is multichannel whereas Later, for example, is only Instagram. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Buffer Initially we selected Buffer because it is an effective tool for a low cost, especially compared to Sprout Social. It’s pared down and doesn’t have as many bells and whistles but that is nice when you want to simply accomplish posting. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Hootsuite Very similar, but less expensive. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Hootsuite I find Hootsuite better for teams to manage social media posts. It's easy for multi-channel and has link shortening within the software and makes basic reporting and analytics easy to comprehend. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
90% Would buy again 27 Answers | 93% Would buy again 282 Answers | |
| Delivers good value for the price | ||
93% Delivers good value for the price 25 Answers | 92% Delivers good value for the price 243 Answers | |
| Happy with the feature set | ||
83% Happy with the feature set 25 Answers | 94% Happy with the feature set 287 Answers | |
| Lived up to sales and marketing promises | ||
96% Lived up to sales and marketing promises 23 Answers | 94% Lived up to sales and marketing promises 245 Answers | |
| Implementation went as expected | ||
100% Implementation went as expected 26 Answers | 99% Implementation went as expected 276 Answers | |
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| Buffer | Hootsuite | |
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| Small Businesses |  Sendible Score7.6 out of 10 | Sendible Score7.6 out of 10 |
| Medium-sized Companies |  Vista Social Score9.5 out of 10 | Vista Social Score9.5 out of 10 |
| Enterprises |  Salesforce Marketing Cloud Social Studio (discontinued) Score7.3 out of 10 | Salesforce Marketing Cloud Social Studio (discontinued) Score7.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Buffer | Hootsuite | |
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| Likelihood to Recommend | 8.8 | 8.0 |
| Likelihood to Renew | 8.0 | 8.6 |
| Usability | 9.0 | 9.0 |
| Availability | 8.2 | 9.8 |
| Performance | 8.0 | 9.8 |
| Support Rating | 6.1 | 7.0 |
| In-Person Training | - | 6.0 |
| Online Training | - | 9.0 |
| Implementation Rating | 8.0 | 8.0 |
| Configurability | 10.0 | 7.2 |
| Ease of integration | - | 7.6 |
| Product Scalability | 8.6 | 8.1 |
| Vendor post-sale | - | 8.9 |
| Vendor pre-sale | - | 8.3 |
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| ScreenShots | Buffer Screenshots      | Hootsuite Screenshots     |
