TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brown Paper Tickets

    Score6.6 out of 10
    N/ABrown Paper Tickets is an event registration solution built to provide customers with a marketplace to sell tickets without fees. Additional features include mobile ticketing, social media integration, and built-in customer relationship management (CRM) capability.N/A

    SignUpGenius

    Score7 out of 10
    N/ASignUpGenius in Charlotte offers an event sign up and registration site and service for entities organizing small groups, with payment processing, email and text reminding, forms with visual design themes and templates, among other features.N/A
    Pricing
    Brown Paper TicketsSignUpGenius
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Brown Paper TicketsSignUpGenius
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Brown Paper TicketsSignUpGenius
    Considered Both Products
    Brown Paper Tickets
    No answer on this topic
    SignUpGenius
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    14 Answers
    Best Alternatives
    Brown Paper TicketsSignUpGenius
    Small Businesses
    SignUpGenius
    Score7 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Brown Paper TicketsSignUpGenius
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.5
    (9 ratings)
    User Testimonials
    Brown Paper TicketsSignUpGenius
    Likelihood to Recommend
    Brown Paper Tickets
    For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.
    Incentivized
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    SignUpGenius
    If you are planning large events and you need an accurate headcount, the SignUpGenius is for you! Additionally, if you are trying to get a variety of volunteers to meet various needs, then you should really check out SignUpGenius! One specific way that we have used SignUpGenius is by getting the parents of our youth ministry students to bring refreshments to youth groups on Sunday mornings. We set up a SignUpGenius sign-up sheet where they can all sign up for various Sundays to bring refreshments, which really helps our students focus on Sundays.
    Incentivized
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    Pros
    Brown Paper Tickets
    • Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
    • Ease of event setup.
    • Good customer service
    Incentivized
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    SignUpGenius
    • Easy to access. No login or registration is required for people to sign up for slots--just click the link and go.
    • No real technical expertise or knowledge is necessary to successfully use the tool.
    • Several different options/styles of signups are available.
    Incentivized
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    Cons
    Brown Paper Tickets
    • Accounting Reports. They are not very concise.
    Incentivized
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    SignUpGenius
    • Some of the layout and terminology are a little confusing and could be more user-friendly. It took me some time and playing around to figure out that the days and times you put in are a step which just produces a grid of possible times, and that choosing which slots to activate is a second step required. It later made sense why it was set up this was (allows you to input a large block of times at once and then select the particular ones you need, and makes it possible to add a second person with a different schedule on the same sign up, giving the appointment setters more options overall to choose from)
    • Wish it would intuitively (or add an option to...) replicate location for any additional days and times you add to the same sign up. Has to be manually added (or copied and pasted).
    Incentivized
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    Likelihood to Renew
    Brown Paper Tickets
    No answers on this topic
    SignUpGenius
    It is a great product that works efficiently for our needs
    Incentivized
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    Support Rating
    Brown Paper Tickets
    No answers on this topic
    SignUpGenius
    I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
    Incentivized
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    Alternatives Considered
    Brown Paper Tickets
    I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization. Evite - not professional enough Regonline - not very user friendly and the fees are a bit high. Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.
    Incentivized
    Read full review
    SignUpGenius
    I prefer the use of SignUpGenius as it is more user-friendly. I am not limited to 10 questions and then have to pay for additional features. While I do not like the additional feature payment, as we are a nonprofit, I will continue using the free services.
    Incentivized
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    Return on Investment
    Brown Paper Tickets
    • Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.
    Incentivized
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    SignUpGenius
    • Being able to share the form with people inside and outside your organization allows less back and forth via email when scheduling meetings - saving time and money
    • The free version is available as long as you'd like - it's not a trial version - a lot of companies can get away with only using the free version
    Incentivized
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    ScreenShots