Symantec Email Threat Detection and Response vs. RMail

I have had a suitation where the company domain was being blasted by tons of spam emails and the Symantec Email Threat Detection stood to the test and block all these harmful email from entering our users mailbox, for a less appropriate scenario would be the frequency of the false positives that are reported that I have to train the tool how to allow these traffic to pass.

Incentivized

RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology

• Detect credit numbers being shared via email
• flagged email domains of known spammers
• scanning attachments prior to releasing to the email user

Incentivized

• E-mail tracking.
• Providing a detailed record of receipt.
• Providing digital timestamps as to when messages are sent.
• Recording responses/replies to certain e-mails.

Incentivized

• Adding malicious sources taking time
• Reporting function is very basic
• Symantec ATP has no integration with Symantec ETDAD.

Incentivized

• Some Gmail add ons/extensions don't work with RMail.
• I'm not sure it can be integrated with gmail without Chrome or Outlook.
• More features would be cool.

I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).

Symantec Email Threat Detection and Response is a treadsetter, it has great features and works well overall

Incentivized

It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.

Works well routinely without problems.

Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.

Works great.

We are making a migration from Symantec to SentinelOne in the near future for easier deployment, better EDR and management functionality.

Incentivized

RMail has an add-on module for e-signing documents, but Adobe Sign's is just easier to use. However, if I need to combine sending an e-mail that has to be tracked along with an e-signed document, then RMail clearly wins out over using Adobe Sign. The latter is designed to track electronic signatures only, not to track when e-mails are received.

Incentivized

• Integration with ETDAD will make Symantec ATP more powerful for future AD threats
• Implemeting Symantec ATP was easy and took little time

Incentivized

• There's not much ROI, because we don't get it much cheaper than the list price.
• However, being able to offer this service strengthens our service offerings.