Symantec Email Threat Detection and Response vs. Proofpoint Targeted Attack Protection (TAP)

I have had a suitation where the company domain was being blasted by tons of spam emails and the Symantec Email Threat Detection stood to the test and block all these harmful email from entering our users mailbox, for a less appropriate scenario would be the frequency of the false positives that are reported that I have to train the tool how to allow these traffic to pass.

Incentivized

I think it is well suited for any organization. It truly gives good insight on the email campaigns that are hitting your company, as well as the people that are being targeted the most and also VIP users such as executives or even other people in IT, cyber, or administrators.

Incentivized

• Detect credit numbers being shared via email
• flagged email domains of known spammers
• scanning attachments prior to releasing to the email user

Incentivized

• TAP allows administrators and authorized users to effectively analyze threats and identify all targets.
• The tracking (did a user open an email, did they click a link and how many times) and analytics are a great asset to have for any IT admin.
• The ability to flag specific users as VIPs or important folks you want to keep an extra measure of attention on.

Incentivized

• Adding malicious sources taking time
• Reporting function is very basic
• Symantec ATP has no integration with Symantec ETDAD.

Incentivized

• Their admin web GUI is cumbersome and unclear in many ways. The learning curve is steep so you have to stay up on things yourself whenever a new feature or service is added.
• They sometimes add a feature to their toolbox without informing their customers. This is true even when the feature added does not cost extra.

Incentivized

Not my decision, but I have made it very clear this product does not perform. I have emails from our users on how bad it is after switching to it.

Incentivized

Symantec Email Threat Detection and Response is a treadsetter, it has great features and works well overall

Incentivized

The interface is simple to use but still contains the information needed to conduct thorough investigations. If you own licenses for other Proofpoint tools, Proofpoint Targeted Attack Protection is easily accessible from those applications. The ability to sandbox URLs within the TAP interface is a great feature as well. The overall performance of the GUI is seamless, especially if enabled with your organization's SSO.

Incentivized

Generally have had good response and resolution time with knowledgeable technicians, and if needed the ticket is moved to someone with more expertise to better address the issue. Have used the ticketing portal, phone, as well as the beta chat feature (permanent please!)

Incentivized

Proofpoint managed the installation and made it very simple. We had a dedicated installation engineer who checked in on use periodically after go-live to ensure that there were no issue.

Incentivized

We are making a migration from Symantec to SentinelOne in the near future for easier deployment, better EDR and management functionality.

Incentivized

While both Abnormal Security and Proofpoint Targeted Attack Protection are email-based security applications, they each have their specific strengths. Abnormal is a great "first line of defense" with its machine learning capabilities and proactively blocking malicious or spam emails. Proofpoint Targeted Attack Protection is for when applications like Abnormal Security fail and let malicious phishing emails through.

Incentivized

• Integration with ETDAD will make Symantec ATP more powerful for future AD threats
• Implemeting Symantec ATP was easy and took little time

Incentivized

• The cost associated with a successful threat (such as a spoofed wire transfer) far exceeds the cost of the Proofpoint TAP system.
• It is hard to quantify the actual amount saved by threats that TAP has prevented, but I feel that it is an excellent value (and piece of mind).
• The TAP saves us money and increases productivity by reducing the amount of malicious and SPAM emails.

Incentivized