BrightSign vs. NovelVox iVision Plus Call Center Wallboards

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightSign
Score 7.9 out of 10
N/A
BrightSign in Los Gatos offers their solid state digital signage appliances, displays, and content distribution and management software platform BrightAuthor for designing the content to be displayed, with optional templates.N/A
iVision Plus Call Center Wallboards
Score 9.0 out of 10
N/A
iVision Plus provides bird's eye view to proactively manage contact center performance. It is an advanced monitoring platform that drives agent engagement and motivation through a display of real-time contact center metrics. It collects data from multiple sources to provide a relevant view to the contact center. These metrics help to keep agents, supervisors, and administrators on track and in sync with their goals and company’s milestones. This view is displayed…N/A
Pricing
BrightSignNovelVox iVision Plus Call Center Wallboards
Editions & Modules
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Offerings
Pricing Offerings
BrightSigniVision Plus Call Center Wallboards
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrightSignNovelVox iVision Plus Call Center Wallboards
Best Alternatives
BrightSignNovelVox iVision Plus Call Center Wallboards
Small Businesses

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Medium-sized Companies
Zoom Rooms
Zoom Rooms
Score 8.7 out of 10
Zoom Rooms
Zoom Rooms
Score 8.7 out of 10
Enterprises

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User Ratings
BrightSignNovelVox iVision Plus Call Center Wallboards
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
BrightSignNovelVox iVision Plus Call Center Wallboards
Likelihood to Recommend
Well suited to get content out to employees quickly and easily. Images and videos are the best. It might not work well for stagnant PDF and PPT content.
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Pros
  • Simple and easy to use.
  • Easy to navigate and understand.
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Cons
  • Tutorials would be helpful. I had to consult with another vendor to get started.
  • It would be helpful not to have to re-size photos all the time. Takes too much time.
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Support Rating
Ease of use and convenience of getting content to employees. I would give it a 10 if there were video tutorials for first-time users and live chat support.
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Return on Investment
  • Great asset to provide employees with current and relevant information.
  • Can impact employee morale if content is changed on a regular basis.
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ScreenShots

iVision Plus Call Center Wallboards Screenshots

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