TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brightpod

    Score7 out of 10
    N/ABrightpod is a cloud-based project, task and content management software built with marketing & creative teams in mind. Brightpod helps bring visibility to all the work across teams. With Brightpod, teams can create workflows, delegate tasks, setup their editorial calendar, and manage digital content strategies in the cloud. A few practical uses include i) collaboration on an upcoming social media campaign, ii) keeping a working editorial calendar, iii) creating workflows to help similar…

    $19

    per month

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    BrightpodJotform
    Editions & Modules
    Brightpod
    $19.00
    per month
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    BrightpodJotform
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BrightpodJotform
    Considered Both Products
    Brightpod (DeskAway)
    No answer on this topic
    Jotform
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    140 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    115 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    141 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    96 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    127 Answers
    Features
    BrightpodJotform
    Project Management
    Comparison of Project Management features of Brightpod and Jotform
    Feature
    Brightpod
    8.0
    2 Ratings
    4% above category average
    Jotform
    -
    Ratings
    Task Management9.02 Ratings00 Ratings
    Resource Management8.01 Ratings00 Ratings
    Scheduling8.02 Ratings00 Ratings
    Team Collaboration8.02 Ratings00 Ratings
    Document Management4.02 Ratings00 Ratings
    Email integration9.02 Ratings00 Ratings
    Mobile Access9.02 Ratings00 Ratings
    Timesheet Tracking9.01 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Brightpod and Jotform
    Feature
    Brightpod
    -
    Ratings
    Jotform
    8.0
    143 Ratings
    0% above category average
    Survey templates00 Ratings8.6122 Ratings
    Themes00 Ratings7.4129 Ratings
    Custom logo/branding00 Ratings8.1135 Ratings
    Survey Content
    Comparison of Survey Content features of Brightpod and Jotform
    Feature
    Brightpod
    -
    Ratings
    Jotform
    7.6
    135 Ratings
    11% below category average
    Changes to live survey00 Ratings7.6114 Ratings
    Question design help00 Ratings7.5111 Ratings
    Multiple question types00 Ratings7.7132 Ratings
    Survey Logic
    Comparison of Survey Logic features of Brightpod and Jotform
    Feature
    Brightpod
    -
    Ratings
    Jotform
    7.3
    111 Ratings
    12% below category average
    Survey logic flexibility00 Ratings7.3111 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Brightpod and Jotform
    Feature
    Brightpod
    -
    Ratings
    Jotform
    7.5
    137 Ratings
    8% below category average
    Response tracking00 Ratings7.6128 Ratings
    Data export00 Ratings7.9130 Ratings
    Standard reports00 Ratings7.7116 Ratings
    Custom reports00 Ratings7.4108 Ratings
    Analytics00 Ratings7.2102 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Brightpod and Jotform
    Feature
    Brightpod
    -
    Ratings
    Jotform
    7.4
    112 Ratings
    16% below category average
    Access controls00 Ratings7.4108 Ratings
    Compliance00 Ratings7.5102 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Brightpod and Jotform
    Feature
    Brightpod
    -
    Ratings
    Jotform
    7.1
    84 Ratings
    14% below category average
    Vendor-offered crowdsourcing00 Ratings7.066 Ratings
    Respondent restrictions00 Ratings7.184 Ratings
    Best Alternatives
    BrightpodJotform
    Small Businesses
    Any.do
    Score8 out of 10
    Zoho Forms
    Score7.9 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Qualaroo
    Score6.1 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    QuestionPro
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrightpodJotform
    Likelihood to Recommend
    8.0
    (5 ratings)
    8.8
    (163 ratings)
    Likelihood to Renew
    8.9
    (3 ratings)
    9.4
    (7 ratings)
    Usability
    8.0
    (2 ratings)
    9.4
    (109 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (2 ratings)
    7.4
    (81 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.9
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    BrightpodJotform
    Likelihood to Recommend
    Brightpod (DeskAway)
    I like Brightpod. We used their previous product, DeskAway, which we actually liked a bit more for our needs (cannot remember why now as we've found workarounds over the last three years!). It is good for us, and we need to organize multiple task lists for multiple clients. We need to be able to monitor task progression and completion, as well as to track time by resource. We need to prioritize and focus our resources, and we need to review time tracking/performance reports. All possible in Brightpod. We especially like the access we can give to clients, which is on a task list basis, so they can see some task lists in their pod but not others, which allows us to not overwhelm them with unnecessary info, but at the same time, accomplish the detailed tracking we need.
    Incentivized
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Pros
    Brightpod (DeskAway)
    • A very visually pleasing layout of projects in a Kanban style view.
    • Keeps all communication on a task or project in one place, so that everyone is on the same page.
    • Great template system for recurring projects like onboarding or deploying a specific service that has a defined timeline.
    • Flexile recurring tasks.
    Incentivized
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Cons
    Brightpod (DeskAway)
    • Reports.
    • Team Member workload.
    Read full review
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Likelihood to Renew
    Brightpod (DeskAway)
    It's working very well for our organization.
    Read full review
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Usability
    Brightpod (DeskAway)
    Brightpod is easy to use. We have several levels of users, some are from outside the USA and some are here. We needed something that could be used by programmers, coders, technical project managers, marketing individuals, and administrators. We get a thumbs up from all these user types. The system is hardly ever down, so we are able to use 24 hours per day, 7 days per week.
    Incentivized
    Read full review
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Support Rating
    Brightpod (DeskAway)
    Customer Support was fast and helpful.
    Read full review
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Implementation Rating
    Brightpod (DeskAway)
    SaaS is the way forward :)
    Read full review
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Alternatives Considered
    Brightpod (DeskAway)
    Brightpod was definitely the most attractive and we felt like it had the least amount of clutter. We hated how Wrike handled recurring tasks. ActiveCollab just seemed to have some complexity that we didn't need. The Brightpod developers are very responsive and were able to fix bugs quickly.
    Incentivized
    Read full review
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Return on Investment
    Brightpod (DeskAway)
    • Increased employee efficiency
    • Ability to have remote teams
    Read full review
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    ScreenShots

    Jotform Screenshots

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