Bridge Learning Platform vs. Classroom Manager

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to

Incentivized

As we use Classroom Manager exclusively for internal purposes, I can only say something about this area. I would definitely recommend it, it's a great tool. Whenever we use it, we feel that people really thought about the way they have designed the software and the functions they have added. The main reason why we decided on this tool was because of its extensive functions. We currently only use like 10% of what it could do (subjective estimation), but we love that whatever learning challenge arises, the Classroom Manager can handle it.

• Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
• Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
• Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.

Incentivized

• The automatic generation of certificates after an employee has successfully completed their mandatory training.
• The software supports a variety of learning media (we work a lot with PDF and video).
• A great analytic & insight tool that helps us to understand more about the learning behavior of our employees

• There is a 'language' that is used by Bridge staff which takes some getting used to. So many terms are 'tech speak' and it does take some extra time to learn those terms.
• The menus and links to reports, etc. are not as intuitive as they could be. I find myself frustrated at times trying to navigate. I don't automatically relate terms like 'insights' and 'instance' in the way they are used by Bridge.
• I've asked for a notification via email when a user completes the program. I recognize that this has been a work in progress but it seems like it should be a relatively simple fix.
• Initially, Bridge provided sessions which were designed to educate a new user on every aspect of everything Bridge has to offer. Much of this was a waste of time in our case. The training sessions should have asked first what we intended to do and provided only the information needed to get us going. We needed only a push in the right direction, not an overview of every possibility we may encounter.

Incentivized

• The tool has a ton of functions, which makes the navigation in the backend sometimes a [little] tricky.
• Nothing to add :-)

It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..

Incentivized

Even our folks who fought using it realized how easy it was once they took their first course.

Incentivized

Always timely and knowledgeable assistance. Very patient explaining answers to novice users.

Incentivized

Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.

Incentivized

Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.

Incentivized

The process of choosing an LMS took several months and involved many different people and wide rating criteria. What convinced us and made us choose Classroom Manager was the feeling we got every time we used the software or interacted with the company. They know exactly what they are doing, they were always there to support us and as already mentioned: when using the software and browsing through the functions, you just feel that this was created by experts that know their stuff.

• Bridge has allowed us to centralize our compliance training allowing for easy tracking. Bridge Learn has also made it easy for managers to track employee up-skilling from a learning perspective.
• Bridge Learn's native authoring tool makes it easy for SMEs to enter content directly into Bridge.
• One of the unexpected results of using Bridge Learn has been the high demand for professional development material. Employees want to use Bridge to learn more about the careers that they aspire to. This has increased learner engagement significantly on the platform.

Incentivized

• It saves a significant amount of time and money to have everything in one central place.
• In our industry having skilled people with the right knowledge is a MUST to stay ahead of the competition. With the analytic & insight tool, we can track the learning process of our employees at a glance.
• One of the, if not THE most important point: Employee satisfaction. We have a dedicated area where we provide a wide range of free courses, covering a variety of topics. It started as a test to see if anyone is even interested but quickly became a fundamental part of our company branding strategy.