Brex vs. Coupa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brex
Score 9.7 out of 10
N/A
Brex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.
$0
per month per user
Coupa
Score 7.9 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.
$499
per year
Pricing
BrexCoupa
Editions & Modules
Essentials
$0
per month per user
Premium
$12
per month per user
Enterprise
Custom Pricing
per month per user
Premium Support
$499+
per year
Verified
$549
per year
Advanced
$4800
per year
Registered
Free
Offerings
Pricing Offerings
BrexCoupa
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrexCoupa
Best Alternatives
BrexCoupa
Small Businesses
Dext
Dext
Score 9.8 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Medium-sized Companies
Precoro
Precoro
Score 2.8 out of 10
Precoro
Precoro
Score 2.8 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 9.1 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BrexCoupa
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
9.4
(0 ratings)
-
(0 ratings)
User Testimonials
BrexCoupa
Likelihood to Recommend
A great corporate card for startups. Easy to use and set up, easy search and track spending. I would recommend it to tech companies looking for an interface and experience that vastly improves on existing banks. Also great to have a large line of credit compared to what's offered traditionally
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Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
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Pros
  • Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
  • User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.
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  • A consistent format is helpful because if you learn the tool once, then you should be set for long term success.
  • Straightforward with some of the fields (not all), but for some pieces of work. It is easy enough due to the direct nature of the tool.
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Cons
  • Their Quickbooks integration just updated and is now a nightmare.
  • It would be nice if I got more fraud review activities for my employees.
  • I want them to go back to their old export system into Quickbooks
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  • With one particular customer I have had about 40 emails to be accepted as a vendor. With other customers before Coupa became horrendous I had no problems. As an existing Coupa user why do I have to create a new profile?
  • I have been accepted as a user 3 times then a day later Coupa wants the same form filled again and again.
  • Help is only on a chat line. You cannot speak to anyone and in my opinion they are not helpful. Their suggstions have gotten me nowhere. They refer me to talk with my customer to straighten out the problem. My cusotmer doesn't have a clue.
  • I'm considering not to accept purchase orders that require invoicing through Coupa.
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Likelihood to Renew
No answers on this topic
I love using coupa but i'm not the decision maker in this regard.
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Usability
No answers on this topic
-Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
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Support Rating
Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support
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-Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
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In-Person Training
No answers on this topic
The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
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Alternatives Considered
We use and thoroughly enjoy both. One we use as our main bank and Brex as our credit card provider. I'd say they serve different purposes (with Brex we get points), whereas Mercury we mostly use for wire transfers. We did initially start using Mercury because we needed a checking account, but Brex has been nice because of the rewards and the way it works to track expenses and cards.
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Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions.
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Return on Investment
  • No fee wire transfer.
  • Net 60 credit card terms is good for our cashflow.
  • Fast and easy employee credit cards saves us time.
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  • The Sourcing Module has returned our investment 23 times on an annualized basis.
  • We're now SOX compliant and as a public company, that's keeping us compliant with our corporate charter.
  • Having one central invoicing location has reduced our AP calls significantly. Our suppliers now have visibility into where their invoice is in the payment cycle. We also have a much higher invoice-to-pay cycle.
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ScreenShots

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.