Brand24 vs. Reputation.com

Brand24

Brand24

25 Reviews and Ratings

Reputation.com

Reputation.com

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Brand24	Score 8.5 out of 10	N/A	Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…	$99 per month 1 user
Reputation.com	Score 7.0 out of 10	N/A	Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.	N/A

Pricing

Brand24

Reputation.com

Editions & Modules

Individual: $99
per month 1 user
Team: $179
per month Unlimited users
Pro: $249
per month Unlimited users
Enterprise: $499
per month Unlimited users

No answers on this topic

Offerings

Pricing Offerings
Brand24	Reputation.com
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Brand24	Reputation.com

Best Alternatives
	Brand24	Reputation.com
Small Businesses	Yext Score 8.9 out of 10	Yext Score 8.9 out of 10
Medium-sized Companies	Yext Score 8.9 out of 10	Yext Score 8.9 out of 10
Enterprises	Yext Score 8.9 out of 10	Yext Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Brand24	Reputation.com
Likelihood to Recommend	8.2 (0 ratings)	8.9 (0 ratings)

User Testimonials
	Brand24	Reputation.com
Likelihood to Recommend	Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better. Incentivized BC Brittany Cosby Marketing Coordinator Read full review	Please read the previous section that I typed out all of the specific scenarios where reputation has drastically increased our overall reputation score with their very close to detail attention to every customer. Incentivized Verified User Anonymous Read full review
Pros	Tracked negative sentiments Had a broad scope of social media tracking thru various popular apps and websites Allowed you set up instant triggers to find post that submitted very recently Incentivized James McTavish Senior Sales Development Read full review	Streamlines reviews across multiple platforms Makes answering reviews/surveys easy across multiple platforms Assists with management of consistent information across online listings Incentivized Matthew Costanzo Digital Marketing Manager Read full review
Cons	Pretty weak on its algorithm to determine if a comment was positive, neutral, or negative Statistics weren't overly useful for us Incentivized Verified User Anonymous Read full review	Price is a little high Tools that tell you the best time to schedule your posts Easier to read word tornado Incentivized Verified User Anonymous Read full review
Alternatives Considered	I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end. Incentivized Mark Anderson Digital Marketing Specialist - Team Lead Read full review	We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively. Incentivized Verified User Anonymous Read full review
Return on Investment	Positive: We can respond to customers in a reasonably realistic timeframe. Positive: We get updates from old content that has new activity. Incentivized Tamar Weinberg Social Media Customer Experience and Success Lead Read full review	only positive impact showing we respond to our customers reviews responding to negative reviews helps us greatly good return on investment Incentivized SS Sara Schleske Marketing Read full review
ScreenShots	Brand24 Screenshots