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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brainshark

    Score5.9 out of 10
    N/ABrainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).N/A

    Salesken

    Score5.8 out of 10
    N/ASalesken.ai is a conversational intelligence platform that helps sales teams, improve performance, and reduce acquisition costs. The platform gives managers and sales reps visibility into every call, via detailed Call Analytics including emotions, objections, intent etc. The tool also gives sales reps real-time cues during their conversation to help them engage their customers better.N/A
    Pricing
    BrainsharkSalesken
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrainsharkSalesken
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    BrainsharkSalesken
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Paperflite
    Score9.3 out of 10
    Paperflite
    Score9.3 out of 10
    Enterprises
    Paperflite
    Score9.3 out of 10
    Paperflite
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrainsharkSalesken
    Likelihood to Recommend
    9.0
    (53 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (39 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (8 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (8 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BrainsharkSalesken
    Likelihood to Recommend
    Bigtincan
    Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
    Incentivized
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    Salesken
    . CRM integration will be only done post-implementation and the telephony tool which has only 1 feature of dialing calls manually and getting them logged.2. The caller ID (user-dedicated contact no.) will not support text msg and WhatsApp integration. In case you wanted to connect with a prospect on Whatsapp, you have to do it on your own but there are some complexities involved and not very feasible. With very limited permissions access of the telephony tool, I found the user interface very simple and easy to use wrt to the other tools we evaluated previously.2. Also, after the discussion, I found that call disposition is easier in desktop wrt mobile applications- connected calls will be recorded and logged automatically -for other outcomes you have to log manually (need to confirm this)3. In terms of call drop rates, even with a limited sample size, I can say that it's fairly similar to the drop rates of personal no.. Will give updates on this again after making a few more calls
    Incentivized
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    Pros
    Bigtincan
    • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
    • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
    • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
    Incentivized
    Read full review
    Salesken
    • Calling features
    • Conversation intelligence
    • CRM integration
    Incentivized
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    Cons
    Bigtincan
    • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
    • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
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    Salesken
    • Direct calling
    • Localized numbers for some geographies
    • Pricing structure
    Incentivized
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    Likelihood to Renew
    Bigtincan
    Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
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    Salesken
    No answers on this topic
    Usability
    Bigtincan
    BrainShark is great for those with beginner and intermediate level software skills. It doesn't take a programming genius to get up and running with this application.
    Incentivized
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    Salesken
    No answers on this topic
    Reliability and Availability
    Bigtincan
    I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
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    Salesken
    No answers on this topic
    Support Rating
    Bigtincan
    We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
    Incentivized
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    Salesken
    No answers on this topic
    Online Training
    Bigtincan
    The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
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    Salesken
    No answers on this topic
    Implementation Rating
    Bigtincan
    Their ongoing support after implementation is excellent and easy to access...
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    Salesken
    No answers on this topic
    Alternatives Considered
    Bigtincan
    There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
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    Salesken
    Of all the tools we explored such as Salesken, Slintel, Call hippo, we have finalized on Slintel for the simple reason that its user interface is one of the best and the overall features provided by Salesken is also something that solves our day to day needs perfectly. The pricing structure also played a key to some part. The call metrics dahsboard also made an impact when we were about to finalize our decision.
    Incentivized
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    Return on Investment
    Bigtincan
    • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
    • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
    Incentivized
    Read full review
    Salesken
    • Higher call rates
    • Higher connect rates
    • Conversation improvement
    Incentivized
    Read full review
    ScreenShots

    Salesken Screenshots

    Screenshot of Users can analyze the entire call to understand which signals were spoken during a particular call, their frequency, and duration. They are further benchmarked against successful calls which will help them identify their areas of improvement.Screenshot of Our dashboard provides an in-depth diagnosis of all calls at a team level for a Manager's perusal and also at an individual level for SDRs' perusal. Apart from different activity numbers, we also provide information on areas of strength and improvement which would help in the improvement of individual and team performance.Screenshot of A bird's eye view of the dashboard helps managers to quickly understand an SDR/agent's performance metrics. This would also help managers to understand how closely is a call aligned with their Sales Playbook. An exhaustive list of signals detected over the call (both semantic and emotional) are captured here.Screenshot of User can configure the sales process that they follow at their organization and replicate the same as a pipeline flow to get a detailed insight into the buyer's journey from being a prospect to customer.