Boxia vs. Happy Returns

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Boxia
Score 0.0 out of 10
N/A
Boxia is a SaaS shipment tracking technology for eCommerce companies. Boxia allows online retailers to track all their shipments on a single interface, send proactive customized shipping notifications to their customers and anticipate their delivery problems (delays, incidents, etc.). Boxia helps brands to : Reduce calls and emails to customer support: no more questions like “Where is my order?” Proactively manage their delivery issues with real-time…
$79
per month
Happy Returns
Score 10.0 out of 10
N/A
Happy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…N/A
Pricing
BoxiaHappy Returns
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BoxiaHappy Returns
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BoxiaHappy Returns
Best Alternatives
BoxiaHappy Returns
Small Businesses
Webgility
Webgility
Score 9.3 out of 10
Webgility
Webgility
Score 9.3 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
BoxiaHappy Returns
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BoxiaHappy Returns
Likelihood to Recommend
Boxia
No answers on this topic
Happy Returns
Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.
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Pros
Boxia
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Happy Returns
  • Makes the return process easy for customers
  • It's easy for our customer service team to manager
  • Has a seamless Shopify integration
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Cons
Boxia
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Happy Returns
  • Currently there is no API to GET or POST data
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Alternatives Considered
Boxia
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Happy Returns
We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
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Return on Investment
Boxia
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Happy Returns
  • We have seen an increase in customer retention
  • Customer service spends less time servicing return issues
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ScreenShots

Boxia Screenshots

Screenshot of Centralized shipment trackingScreenshot of Detection of delivery anomaliesScreenshot of Proactive shipping notificationsScreenshot of Branded tracking pageScreenshot of Multilingual notificationsScreenshot of Data and analytics

Happy Returns Screenshots

Screenshot of Make returns beautiful for your business, shoppers, and the planet with returns software and reverse logistics.Screenshot of Reduce costs and retain revenue with returns software and reverse logistics