Box vs. Ideagen Collaboration Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 7.2 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$7
per month per user (3 minimum)
Ideagen Collaboration Portal
Score 9.1 out of 10
N/A
Ideagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.
$10
per user/per month
Pricing
BoxIdeagen Collaboration Portal
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
Huddle
$10
per user/per month
Huddle Plus
Contact sales team
Huddle Premier
Contact sales team
Offerings
Pricing Offerings
BoxIdeagen Collaboration Portal
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsA discount is available for annual pricing.
More Pricing Information
Community Pulse
BoxIdeagen Collaboration Portal
Features
BoxIdeagen Collaboration Portal
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
6.1
Ratings
26% below category average
Ideagen Collaboration Portal
-
Ratings
Content capture & imaging8.10 Ratings00 Ratings
File sync, storage & archiving9.30 Ratings00 Ratings
Document management6.30 Ratings00 Ratings
Records management5.80 Ratings00 Ratings
Content search & retrieval7.50 Ratings00 Ratings
Enterprise content collaboration8.00 Ratings00 Ratings
Content publishing & creation5.00 Ratings00 Ratings
Security, risk management & information governance6.10 Ratings00 Ratings
Contract lifecycle management5.00 Ratings00 Ratings
Automated workflows5.00 Ratings00 Ratings
Artificial intelligence2.00 Ratings00 Ratings
Mobile support3.00 Ratings00 Ratings
Integration8.00 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Box
-
Ratings
Ideagen Collaboration Portal
7.2
Ratings
7% below category average
Task Management00 Ratings9.10 Ratings
Gantt Charts00 Ratings9.00 Ratings
Scheduling00 Ratings4.50 Ratings
Workflow Automation00 Ratings4.50 Ratings
Mobile Access00 Ratings6.40 Ratings
Search00 Ratings6.60 Ratings
Visual planning tools00 Ratings10.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Box
-
Ratings
Ideagen Collaboration Portal
8.8
Ratings
11% above category average
Chat00 Ratings10.00 Ratings
Notifications00 Ratings4.50 Ratings
Discussions00 Ratings9.00 Ratings
Surveys00 Ratings9.00 Ratings
Internal knowledgebase00 Ratings10.00 Ratings
Integrates with GoToMeeting00 Ratings9.00 Ratings
Integrates with Gmail and Google Hangouts00 Ratings10.00 Ratings
Integrates with Outlook00 Ratings9.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Box
-
Ratings
Ideagen Collaboration Portal
7.6
Ratings
3% below category average
Versioning00 Ratings9.10 Ratings
Video files00 Ratings7.30 Ratings
Audio files00 Ratings6.40 Ratings
Document collaboration00 Ratings6.60 Ratings
Access control00 Ratings6.60 Ratings
Advanced security features00 Ratings10.00 Ratings
Integrates with Google Drive00 Ratings8.00 Ratings
Device sync00 Ratings7.30 Ratings
User Ratings
BoxIdeagen Collaboration Portal
Likelihood to Recommend
6.8
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
6.8
(0 ratings)
8.2
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
8.5
(0 ratings)
-
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
BoxIdeagen Collaboration Portal
Likelihood to Recommend
Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
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If you must simultaneously edit documents on a project, Huddle is not a good option. Also, if your team is not technically savvy, the learning curve can be challenging. Finally, if you need hundreds or thousands of people working on a project, Huddle might not be the right choice. I think it is better for teams under 100 people.
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Pros
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
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  • Usability is excellent.
  • Makes it easy to track who has worked on what.
  • Makes older versions of your files available.
  • Sharing documents is super simple.
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Cons
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
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  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
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Likelihood to Renew
As I've stated Box is very easy to use and to set up. The documentation provided by Box is easy to follow and the interface is designed in a way that makes sense. With only a few limitations on the administrator side the system is fully capable to get the job done for our company
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No answers on this topic
Usability
I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error.
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Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working
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Reliability and Availability
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
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No answers on this topic
Performance
It's performance is great. Everything loads as soon as you open a page. The same goes for the local file application, if is just like going through folders on a native "My Computer" or "Finder" folder. The integration into other softwares is also fantastic, as Box keeps them all running smoothly and quickly
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No answers on this topic
Support Rating
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
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No answers on this topic
In-Person Training
The in person training was done in house and I helped with the training, people seem to respond well.
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No answers on this topic
Online Training
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
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No answers on this topic
Implementation Rating
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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No answers on this topic
Alternatives Considered
I slightly prefer Box over Dropbox, especially if I need to store and manage thousands of files. Dropbox online file management was not as easy to navigate as Box. However, Dropbox also has a similar cloud sync feature that worked similar to Box and was pretty comparable to the Box feature. The main reason my team switched to Box was because our organization provided it at no cost to our team, whereas for Dropbox we had to use our own research grant money to pay for it.
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Oh Slack is more expensive and Huddle gets exactly what we need done, not much to say other than they have proven themselves and we can go confidently with them knowing if there's an issue we'll get the support we need
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Scalability
It's great, as we put more files on there it's done very well.
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No answers on this topic
Return on Investment
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
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  • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
  • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
  • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
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ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

Ideagen Collaboration Portal Screenshots

Screenshot of Document collaborationScreenshot of Document approval trackingScreenshot of Mobile apps that support remote productivityScreenshot of Android & iOS apps to stay connected while on the moveScreenshot of Huddle Overview