BookSteam vs. Genbook

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BookSteam
Score 8.9 out of 10
N/A
BookSteam provides an online appointment scheduling platform to small or large businesses around the world.
$19.95
Per User per Month
Genbook
Score 10.0 out of 10
Small Businesses (1-50 employees)
Genbook is appointment scheduling software from the company of the same name in San Francisco, California.
$25
Per 1 user, Per month
Pricing
BookSteamGenbook
Editions & Modules
Solo
$19.95
Per User per Month
Small
$29.95
Per User per Month
Medium
$39.95
Per User per Month
Large
$69.95
Per User per Month
Solo (annual)
$25
Per 1 user, Per month
Team (annual)
$49
Per 2-5 users, Per month
Company (annual)
$83
Per 6-12 users, Per month
Offerings
Pricing Offerings
BookSteamGenbook
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.
More Pricing Information
Community Pulse
BookSteamGenbook
Best Alternatives
BookSteamGenbook
Small Businesses
vCita
vCita
Score 8.5 out of 10
vCita
vCita
Score 8.5 out of 10
Medium-sized Companies
LeanData
LeanData
Score 10.0 out of 10
LeanData
LeanData
Score 10.0 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Zoom Workplace
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BookSteamGenbook
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
9.4
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
BookSteamGenbook
Likelihood to Recommend
To schedule single contact (like a welcome or monitoring call) and highlight other services like a specific one-off webinar or recordings to watch. To provide more regular scheduling like a series of calls/classes.
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Great for solo-preneurs! Genbook is like an automated admin assistant! Great for seeing my entire weekly schedule laid out. I use the back end calendar instead of Google Calendar.
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Pros
  • Syncing BookSteam schedule with my iPad calendar. Whenever appointments is made online, it shows up in my iCal.
  • Payment integration. We set it up so when clients schedule appointments online, they are required to leave a deposit, otherwise they can't book. This cuts down on clients who are not serious about showing up.
  • SMS reminders. Clients receive automated sms reminders which almost eliminated no shows.
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  • Manufactured time for my more essential job duties as owner
  • It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
  • Sifts out the not so serious purveyors of massage and keeps those that are.
  • Provides gift certificate purchase in increments or whole amounts. Saves me time.
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Cons
  • Might be a more complex tool - needs its learning curve
  • The possibility to use it as a way to provide classes or webinars in series may be a bit complicated
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  • Incorporating Square payment
  • Incorporating a one general automatic message to all your clients, with emails or text
  • Marketing backdrops for emails to clients, to encourage rebooking
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Usability
No answers on this topic
Genbook is an amazing online platform and easy to use and work with on the go.
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Support Rating
No answers on this topic
Genbook customer support is very responsive and great at communicating with customers.
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Implementation Rating
No answers on this topic
amazing work
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Alternatives Considered
I tried to use few other scheduling systems before but I always thought they were somewhat incomplete, something was always missing, from design point of view to missing features. For me it's always about ease of use and how everything is organized. I can say that BookSteam got it all figured out and I recommend it
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They were on point with everything, I didn't need to try others, Genbook was fast, simple to use, and set up. Clients love using it on any device and didn't have to download any app. I was a clean interface, easy to read and move appointments around, block out time if needed.
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Return on Investment
  • Customers are happy as they can book themselves online any time.
  • Our staff is happy as they have their own access.
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  • Increased bookings: positive.
  • People like booking online without having to create a user name.
  • Would like to be able to take deposits using Square and not just Stripe.
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ScreenShots

BookSteam Screenshots

Screenshot of BookSteam Business Listing PageScreenshot of BookSteam Calendar View

Genbook Screenshots

Screenshot of Mobile Friendly Scheduling SoftwareScreenshot of New Appointment BookingsScreenshot of BookNow Scheduling WebpageScreenshot of Automated Review Collected after every serviceScreenshot of Secure Online Payments and Payment Information Capture