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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Genbook

    Score10 out of 10
    Small Businesses (1-50 employees)
    Genbook is appointment scheduling software from the company of the same name in San Francisco, California.

    $25

    Per 1 user, Per month

    Pricing
    Genbook
    Editions & Modules
    Solo (annual)
    $25
    Per 1 user, Per month
    Team (annual)
    $49
    Per 2-5 users, Per month
    Company (annual)
    $83
    Per 6-12 users, Per month
    Offerings
    Pricing Offerings
    Genbook
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsNo hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.
    More Pricing Information
    Community Pulse
    Genbook
    Considered Both Products
    Genbook
    Chose Genbook
    They were on point with everything, I didn't need to try others, Genbook was fast, simple to use, and set up. Clients love using it on any device and didn't have to download any app. I was a clean interface, easy to read and move appointments around, block out time if needed.
    Incentivized
    Chose Genbook
    Far more robust backend experience. More features and benefits.
    Incentivized
    Chose Genbook
    None
    Incentivized
    Chose Genbook
    Schedulicity sucks--it really doesn't have all the features Genbook has.
    Incentivized
    Chose Genbook
    AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Genbook
    Small Businesses
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.7 out of 10
    Enterprises
    Doodle
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Genbook
    Likelihood to Recommend
    10.0
    (8 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    Support Rating
    9.4
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    User Testimonials
    Genbook
    Likelihood to Recommend
    Genbook
    I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.
    Read full review
    Pros
    Genbook
    • Manufactured time for my more essential job duties as owner
    • It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
    • Sifts out the not so serious purveyors of massage and keeps those that are.
    • Provides gift certificate purchase in increments or whole amounts. Saves me time.
    Incentivized
    Read full review
    Cons
    Genbook
    • The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
    • Email to your book of business via Genbook is missing.
    Incentivized
    Read full review
    Usability
    Genbook
    Genbook is an amazing online platform and easy to use and work with on the go.
    Incentivized
    Read full review
    Support Rating
    Genbook
    Always friendly and quick to respond.
    Incentivized
    Read full review
    Implementation Rating
    Genbook
    amazing work
    Incentivized
    Read full review
    Alternatives Considered
    Genbook
    AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.
    Incentivized
    Read full review
    Return on Investment
    Genbook
    • Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me.
    • People can book at all hours of day or night.
    Incentivized
    Read full review
    ScreenShots

    Genbook Screenshots

    Screenshot of Mobile Friendly Scheduling SoftwareScreenshot of New Appointment BookingsScreenshot of BookNow Scheduling WebpageScreenshot of Automated Review Collected after every serviceScreenshot of Secure Online Payments and Payment Information Capture