TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bookeo

    Score10 out of 10
    N/ABookeo is appointment scheduling software from the company of the same name in Australia.N/A

    Chili Piper

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…

    $15

    per month per user

    Pricing
    BookeoChili Piper
    Editions & Modules
    No answers on this topic
    Instant Booker
    $15
    per month per user
    Handoff
    $25
    per month per user
    Concierge Inbound Scheduling
    $30
    per month per user
    Distro
    Starting at $20
    per month per user
    Offerings
    Pricing Offerings
    BookeoChili Piper
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOnboarding and Support are included at no additional charge.
    More Pricing Information
    Community Pulse
    BookeoChili Piper
    Considered Both Products
    Bookeo
    No answer on this topic
    Chili Piper, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    User Ratings
    BookeoChili Piper
    Likelihood to Recommend
    10.0
    (2 ratings)
    6.2
    (31 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (8 ratings)
    User Testimonials
    BookeoChili Piper
    Likelihood to Recommend
    Bookeo
    Bookeo is well suited for online booking. The software makes it easy to add links to a specific service for website integration. The customer is informed with a confirmation email, then a reminder email and finally a thank you email. The customer can also make changes to the event without using store staff.
    Incentivized
    Read full review
    Chili Piper, Inc.
    Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:
    Incentivized
    Read full review
    Pros
    Bookeo
    • Easy to customise
    • User Freindly
    • Great reporting
    Incentivized
    Read full review
    Chili Piper, Inc.
    • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
    • Meeting Buffer functionality assures that AEs won't be booked back-to back.
    • I can send the link to each of my meeting templates for different prospects
    Read full review
    Cons
    Bookeo
    • A customer field for the name of a business or organization would be helpful
    • Expand the search fields to include telephone numbers and business name
    • Enable the customer to purchase an item instead of only services
    • Provide an app for the Clover Station POS system
    Incentivized
    Read full review
    Chili Piper, Inc.
    • They are continually improving their offering and we've seen great leaps over the past 2 years.
    • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
    • Faster load times, but we can’t complain too much!
    Read full review
    Likelihood to Renew
    Bookeo
    Great price for a program that works well. We have never had a system crash during the 10 years of use.
    Incentivized
    Read full review
    Chili Piper, Inc.
    No answers on this topic
    Support Rating
    Bookeo
    No answers on this topic
    Chili Piper, Inc.
    • Support was very responsive during our integration phase, and after that too.
    • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
    Incentivized
    Read full review
    Alternatives Considered
    Bookeo
    Simply Book me - Too many optional extras Setmore - wont really help with customising of classes Honestly weve tested so many but bookeo is the only one that does all that we need!
    Incentivized
    Read full review
    Chili Piper, Inc.
    Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.
    Incentivized
    Read full review
    Return on Investment
    Bookeo
    • We have increased our business by 20% each year over the last 10 years (bookeo a great help with this)
    Incentivized
    Read full review
    Chili Piper, Inc.
    • More demos held by simplifying the scheduling process. More demos = more opportunities
    • Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
    • Integration with Salesforce.com saved our reps time because they didn't have to log activities manually
    Incentivized
    Read full review
    ScreenShots