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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomerang CRM

    Score8.1 out of 10
    N/ABloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…

    $1,500

    per year

    Bonterra Salsa

    Score6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Bonterra Salsa is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and online donation forms. Additional features include donor cultivation, donation processing of all gift types, direct mail, built in word processing, mail merge, powerful query tool, event/auction…N/A
    Pricing
    Bloomerang CRMBonterra Salsa
    Editions & Modules
    Bloomerang Fundraising
    $40
    per month (billed annually)
    Bloomerang Volunteer
    $119
    per month (billed annually)
    Bloomerang CRM
    $125
    per month (billed annually)
    The Giving Platform
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Bloomerang CRMBonterra Salsa
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional DetailsAll Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)—
    More Pricing Information
    Community Pulse
    Bloomerang CRMBonterra Salsa
    Considered Both Products
    Bloomerang
    Chose Bloomerang CRM
    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have …
    Incentivized
    Chose Bloomerang CRM
    We love Bloomerang's flexibility to add fields and its focus on retention. Compared to what we previously used (Raiser's Edge), it easy to use. We decided to go with Bloomerang because although it gives you so much flexibility, it also ensures your data is organized. Their …
    Incentivized
    Chose Bloomerang CRM
    While I enjoy all of the features with Raisers Edge, we had a much smaller donor database than would have been economically feasible for that product.

    Ultimately, Bloomerang had all of the features we needed at a great price. The final determining factor with purchasing …
    Incentivized
    Chose Bloomerang CRM
    Bloomerang is user-friendly and could do all the things we wanted from it from both volunteer side and donor side.
    Incentivized
    Bonterra
    Chose Bonterra Salsa
    It boiled down to Bloomerang and Salsa CRM. The only winning factor that Bloomerang had over Salsa was that it was cheaper, as in free, but would only for a short period of time as we have increased our donor base. Salsa CRM is actually very cost effective for our nonprofit.
    Incentivized
    Chose Bonterra Salsa
    We chose Salsa CRM prior to Bloomerang coming into existence. We chose Salsa CRM over the two products (eTapestry wasn't part of Blackbaud at the time) due to costs, ease of use, and fitting into the needs we had within our own agency. We are happy with our choice and aren't …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bloomerang CRMBonterra Salsa
    Communications and Marketing
    Comparison of Communications and Marketing features of Bloomerang CRM and Bonterra Salsa
    Feature
    Bloomerang CRM
    9.7
    2 Ratings
    36% above category average
    Bonterra Salsa
    -
    Ratings
    Constituent engagement and marketing9.22 Ratings00 Ratings
    Social listening10.01 Ratings00 Ratings
    Digital advocacy enablement10.01 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Bloomerang CRM and Bonterra Salsa
    Feature
    Bloomerang CRM
    5.2
    2 Ratings
    21% below category average
    Bonterra Salsa
    -
    Ratings
    Reporting and data visualization8.02 Ratings00 Ratings
    Wealth screening2.32 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Bloomerang CRM and Bonterra Salsa
    Feature
    Bloomerang CRM
    7.0
    1 Ratings
    14% above category average
    Bonterra Salsa
    -
    Ratings
    Online donation options7.01 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of Bloomerang CRM and Bonterra Salsa
    Feature
    Bloomerang CRM
    8.8
    2 Ratings
    25% above category average
    Bonterra Salsa
    -
    Ratings
    Role-based user permissions8.32 Ratings00 Ratings
    Mobile access8.01 Ratings00 Ratings
    Integrations10.01 Ratings00 Ratings
    Best Alternatives
    Bloomerang CRMBonterra Salsa
    Small Businesses
    Salesforce Nonprofit Cloud
    Score9 out of 10
    Salesforce Nonprofit Cloud
    Score9 out of 10
    Medium-sized Companies
    DonorPerfect
    Score7.4 out of 10
    DonorPerfect
    Score7.4 out of 10
    Enterprises
    Ellucian CRM Advance
    Score7.6 out of 10
    Ellucian CRM Advance
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bloomerang CRMBonterra Salsa
    Likelihood to Recommend
    8.3
    (101 ratings)
    3.0
    (8 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bloomerang CRMBonterra Salsa
    Likelihood to Recommend
    Bloomerang
    If you are a small organization just getting started, Bloomerang can be a good fit. It is simple and straightforward for development staff who maybe aren’t super savvy with data management or analysis in spreadsheets. In the sales demo they will try to upsell a lot of extras that are ultimately not necessary unless your stuff is very unfamiliar with database software. The base price of the software is something like $300 per year, as long as you mix all of the training and phone support add-ons they initially present you with.
    Incentivized
    Read full review
    Bonterra
    Well suited for sending mass emails or emails to certain groups, sending automated emails, collecting donations, and peer-to-peer communication. They have a good support team. I'm still figuring out how to best manage supporters, it's not as intuitive as I would like. I used to just manage all donor information on Google Sheets, and I still prefer Google Sheets.
    Incentivized
    Read full review
    Pros
    Bloomerang
    • Reporting: Once I understood the logic behind Bloomerang's reporting tools, I could not believe I'd ever worked a different way. Some of our funders request very complicated reports and getting the relevant data out of Bloomerang is SO much easier than it was with our previous CRM tools.
    • Website integration: I love the tracking functionality that Bloomerang offers, as well as how easy it is to integrate event ticket, volunteer, and other forms into our existing website.
    • Intuitive design: I've introduced total novices to Bloomerang and been very impressed with how quickly they've been able to figure out all the top level navigation as well as deeper functionality.
    Incentivized
    Read full review
    Bonterra
    • User-Friendly. As a user, it is an intuitive product. When you are working, it is easy to navigate.
    • Fundraising Pages: Salsa Engage allows you to easily and quickly make fundraising pages that can be pushed out to your community of donors.
    • CRM: Easy to manage the constituents. When someone signs up for our fundraising pages, the software captures the demographics and either matches up to the existing donor or creates a new constituent.
    • Salsa CRM listens to their customers and works well with the user base. Most ideas are listened to and can see that requests are pushed out in updates.
    Incentivized
    Read full review
    Cons
    Bloomerang
    • Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy".
    • More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking.
    • An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired.
    Incentivized
    Read full review
    Bonterra
    • When we started with Salsa, not every option was available online, some were desktop specific. As it has been some time since I worked with Salsa these have probably been resolved.
    • The ability to communicate between Salsa CRM and other Salsa software options. Sometimes the crossover was not as efficient as was needed.
    • Tagging and setting up rules for particular donors was somewhat confusing - meaning, therefore, that the amount of training needed to implement the software was somewhat intensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomerang
    #1 - I am very happy with the product and support so far.
    #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
    Incentivized
    Read full review
    Bonterra
    It suits all of our needs.
    Incentivized
    Read full review
    Usability
    Bloomerang
    Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise.
    Incentivized
    Read full review
    Bonterra
    You do not have to be a tech-savvy person to be able to use the CRM. Reporting is easy to do.
    Incentivized
    Read full review
    Support Rating
    Bloomerang
    Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
    Read full review
    Bonterra
    Their tech support is very good and I am very pleased with it. They speak in non-techie lingo for my non-techie staff just as easily as they speak techie to me (a techie). I appreciate their quick turn around in time to answer our questions and the follow up to make sure their answer(s) helped.
    Incentivized
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    Alternatives Considered
    Bloomerang
    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have something we could all use easily. We demoed Salsa and Neon and liked them both, but Bloomerang had better integration features and seemed to be the most user-friendly.
    Incentivized
    Read full review
    Bonterra
    I have reviewed Salsa Engage and perhaps after our transition has taken place it might be a viable option versus using Constant Contact for internal and external correspondence.
    Incentivized
    Read full review
    Return on Investment
    Bloomerang
    • Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before.
    Incentivized
    Read full review
    Bonterra
    • Has helped increase our donor retention as we are able to track all communications with donors ensuring that they remain connected.
    • The improved emailing (with fewer bounce rate) has helped increase our website and donation page visibility.
    • We've sold more tickets to our fundraising events with an improved event management system.
    Incentivized
    Read full review
    ScreenShots

    Bloomerang CRM Screenshots

    Screenshot of a constituent profile. These provide deeper insights and help to strengthen donor relationships. They are designed to keep all key details accessible.Screenshot of amounts raised. Bloomerang CRM will keep fundraising success available at a glance.Screenshot of a donor retention wheel. This creates a visual representation of donor retention rates.Screenshot of a giving summary. Bloomerang's Giving Summary displays a donor's giving history, supporting data-driven decisions.Screenshot of tasks, designed to streamline to-dos.Screenshot of Bloomerang's Generosity Score, used to identify the most promising donors.

    Bonterra Salsa Screenshots

    Screenshot of the development dashboard.Screenshot of a donor detail report showing donation history.Screenshot of donor cultivation for major giftsScreenshot of mail merge and direct mail fundraisingScreenshot of a donor profile with unlimited custom fields