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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra EveryAction

    Score7.9 out of 10
    N/ABonterra EveryAction enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.N/A

    Bonterra Network for Good

    Score4.3 out of 10
    N/ABonterra Network for Good offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.N/A
    Pricing
    Bonterra EveryActionBonterra Network for Good
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonterra EveryActionBonterra Network for Good
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$500
    Additional Details—Pricing is based on how many contacts are imported into the Donor Management System. All packages have unlimited users, unlimited campaigns, unlimited peer-to-peer pages, unlimited emails and communications, and optional events and auctions. All packages also include support and data migration.
    More Pricing Information
    Community Pulse
    Bonterra EveryActionBonterra Network for Good
    Considered Both Products
    Bonterra
    Chose Bonterra EveryAction
    By far the best user interface and documentation, wide feature set, and ability to integrate outside of walled gardens. EveryAction is the most usable out-of-the-box tool and extends well into other platforms.
    Incentivized
    Chose Bonterra EveryAction
    EveryAction combines all of these tools into one platform. There is no need to import contacts from Mailchimp, as our sign-up forms integrate directly into our website. Event management is also integrated so we have no use for a separate tool. Compared to Network for Good, …
    Incentivized
    Chose Bonterra EveryAction
    We liked that we had used Bonterra products before and the interface was very similar with expanded capacity. ETO continues to be used by the agency as the main database for participant outcomes and data. We are able to easily share data between these systems. Our staff is also …
    Incentivized
    Bonterra
    Chose Bonterra Network for Good
    I will share that EveryAction, while a nice product, is not meant for smaller nonprofits. The customer service and onboarding process were less than desirable.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    140 Answers
    99%
    Would buy again
    134 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    103 Answers
    98%
    Delivers good value for the price
    129 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    140 Answers
    99%
    Happy with the feature set
    134 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    72 Answers
    98%
    Lived up to sales and marketing promises
    116 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    71 Answers
    96%
    Implementation went as expected
    113 Answers
    Best Alternatives
    Bonterra EveryActionBonterra Network for Good
    Small Businesses
    Salesforce Nonprofit Cloud
    Score9 out of 10
    OneCause
    Score8.7 out of 10
    Medium-sized Companies
    DonorPerfect
    Score7.4 out of 10
    OneCause
    Score8.7 out of 10
    Enterprises
    Ellucian CRM Advance
    Score7.6 out of 10
    Blackbaud NetCommunity
    Score3.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bonterra EveryActionBonterra Network for Good
    Likelihood to Recommend
    7.7
    (150 ratings)
    4.3
    (137 ratings)
    Likelihood to Renew
    1.1
    (5 ratings)
    8.2
    (6 ratings)
    Usability
    3.5
    (6 ratings)
    4.1
    (17 ratings)
    Availability
    8.1
    (145 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    1.9
    (8 ratings)
    5.4
    (5 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.1
    (143 ratings)
    9.0
    (2 ratings)
    Configurability
    5.7
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.9
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bonterra EveryActionBonterra Network for Good
    Likelihood to Recommend
    Bonterra
    Bonterra EveryAction is a good CRM to use if your company has institutional fundraisers, grants, and individual fundraising, as it is suited to manage the processes that go along with all of those. I've heard that SalesForce has more functionality than Bonterra EveryAction, but I think that Bonterra EveryAction has plenty to learn and is extremely useful.
    Incentivized
    Read full review
    Bonterra
    I used Network for the Good to run a fundraising event it was awesome. My organization is part of a larger regional non-profit dedicated to servicing those in our community who need a little help. By banding together under a larger regional organization, we can extend our impact through the utilization of Network for the Good across all associated organizations. It empowers smaller groups to have a larger impact on their community.
    Incentivized
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    Pros
    Bonterra
    • One stop shop for creating newsletters, sending them out to mailing lists, and tracking analytics (including donations).
    • Grants management (we are able to track funds received, reports due, and all points of contact associated with a given donor organization).
    • Contact records (the new contact record feature makes it easy to find past donation history, demographic information, survey responses, communication preferences, etc. for a given contact. We are also able to import information from our donor prospect software into the contact record so everything is in one place).
    Incentivized
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    Bonterra
    • The donation software is very user friendly to add donations to.
    • The report section is very easy to use and to run what you need.
    • The contact portion is extremely user friendly and is easy to keep track of donors, what they've paid and communication to them.
    Incentivized
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    Cons
    Bonterra
    • Although Targeted Emails features is nice, I faced a lot of challenges with the formatting and editing text as a new user.
    • With forms, it would be great to have options to create as signing-up (categories are editable instead of set)
    Incentivized
    Read full review
    Bonterra
    • In exporting reports, it would be helpful to have a "select all" option so you can easily select everything without having to manually click each one.
    • In exporting reports, it may be helpful to have the option of saving various options for different needs so you don't have to manually click or unclick each choice every time, as you can currently only save one type.
    • It would be helpful to be able to change an event/ticket information after it has already gone live for sales as we recently had an issue with this.
    Incentivized
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    Likelihood to Renew
    Bonterra
    We will never us EA, nor recommend them to another org, simply based on their failed promises to deliver training, on-boarding and then charging our account during our free 3 month period, then after cancelling the contract their legal department tried to force us to sign a cancellation agreement that barred us from writing reviews, making comments, etc!
    Incentivized
    Read full review
    Bonterra
    We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.
    Incentivized
    Read full review
    Usability
    Bonterra
    It's just so easy--there isn't a lot of techy lingo or graphics, so a regular person can log in and have a sense of what does what. There might be a few terms you need to learn, but everything is in common English so you can almost always find what you're looking for.
    Incentivized
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    Bonterra
    BGF is an easy-to-use platform for entering, editing, and analyzing customer or donor data and giving. I would highly recommend it to any organization looking to improve its customer relationship management functionality. As a previous user of different CRM platforms with other non-profits, BGF has made tracking donor information and communicating with donors much easier.
    Incentivized
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    Reliability and Availability
    Bonterra
    The only issue I have had with availability is when I don't have my work phone with me, which prevents me from providing a multi-factor authentication code to access the portal. Other than that, I have not had an issue with availability or outages.
    Incentivized
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    Bonterra
    In 5+ years we have never had an issue with it not working when we needed it to. It is very reliable and doesn't seem to have a lot of bugs or interruptions in service.
    Incentivized
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    Performance
    Bonterra
    Will not go higher than 8 because of how often I end up locked out
    Incentivized
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    Bonterra
    It is always fast for us and reports have a very quick upload time. We don't integrate it into other programs so I'm not 100% sure about that, but it always works when we use it and is very reliable. Even when we run Excel files for complete information on donors, it always works very fast.
    Incentivized
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    Support Rating
    Bonterra
    I feel like product support and training should go hand in hand. Having to pay $5k to learn how to use a database is absolutely ridiculous and should be offered with the cost of your database, as it is with every other database I've ever used in the last 10 years of my career. With that being said, once I took the training, I found that the support was much more available. Having training and support behind a paywall is bad business in my opinion
    Incentivized
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    Bonterra
    Most of the time they are quick and friendly and help me resolve any issues. There have only been a couple of times that we couldn't find a resolution and I was just told that NFG didn't have that capability.
    Incentivized
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    Online Training
    Bonterra
    They went through all the features and explained in easy-to-digest details what features the system had. They were also responsive to questions we had. We were able to check in with the support team after training and received prompt followups that helped supplement the training after we had real-world experience using the system.
    Incentivized
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    Bonterra
    No answers on this topic
    Implementation Rating
    Bonterra
    It natively integrated with NGP Van extremely well. it also integrated very well with our zoom platform and our use of the Mobilize platform. The bulk upload feature allowed us to move large amounts of initial data into the platform easily. The removal of duplicates was also a fairly easy task.
    Incentivized
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    Bonterra
    We only had one hiccup with the domain that was an issue on our end but NFG struggled to help us. It was finally resolved and we've been good ever since
    Incentivized
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    Alternatives Considered
    Bonterra
    Nation Builder—I would say this is a very pared-down version of VAN that requires extensions and outside software to do about 80% of what VAN can do natively. NB does have a better geocoding system that can geocode a location with just the address and does not require coordinates.
    Incentivized
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    Bonterra
    I like Bonterra Guided Fundraising more than OneCause because OneCause was only used for events at the last nonprofit I worked at. Bonterra Guided Fundraising allow nonprofits like ours to have event pages, fundraising pages, and donor management software at a better cost than OneCause. Ultimately, I would always choose Bonterra Guided Fundraising!
    Incentivized
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    Contract Terms and Pricing Model
    Bonterra
    No answers on this topic
    Bonterra
    We are happy with all of the options
    Incentivized
    Read full review
    Scalability
    Bonterra
    It just works whenever we need it. We'd grown our list and scaled up substantially since buying the product and have had no issues.
    Incentivized
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    Bonterra
    It works for the departments we need it in, finance, administration and fundraising and marketing. It does everything we need.
    Incentivized
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    Return on Investment
    Bonterra
    • Communicating with your audiences at a regular pace is a good thing, and Bonterra Development + Digital makes that easy enough to do. We see lower-than-normal open rates for our industry (per one study I read), but our overall reach is better than had we nothing. It's hard to give the credit for that to Bonterra Development + Digital.
    Incentivized
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    Bonterra
    • We went from raising only 12k at our gala to needing to implement the auction software as we work to raise 75k at our next gala. We wouldn't be able to facilitate such a large event without our software.
    • We're able to streamline a lot of tasks. Instead of using several interfaces, we're able to rely solely on Bonterra Guided Fundraising, which saves a lot of time.
    • We're able to dream about expanding the ways we reach people. Instead of simply sending out emails or using Facebook, we can send out newsletters and promote events with their own website link, which is a huge step up.
    Incentivized
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    ScreenShots

    Bonterra EveryAction Screenshots

    Screenshot of donor segmentation and targeting by evaluating donors' past behavior, which highlights best opportunities to improve retention, increase donor value, and raise more money.Screenshot of a single, unified platform to support all kinds of campaigns by sending newsletters, creating action alerts, crafting fundraising appeals, and building automated workflows with a modern, targeted email tool boasting deliverability rates.Screenshot of multi-channel workflow automations.Screenshot of a picture of an individual record. These feature customization options used to tailor the page and highlight important information.Screenshot of a Bonterra form. 33% of forms have at least one pre-filled file due to a previous action taken across our network, boosting overall conversion rates.

    Bonterra Network for Good Screenshots

    Screenshot of Guided Fundraising on mobile, offered with the small and growing non-profit in mindScreenshot of event ticketing and managementScreenshot of mobile giving, text-to-give, and peer-to-peer fundraisingScreenshot of donor communications in a variety of ways