TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra EveryAction

    Score7.9 out of 10
    N/ABonterra EveryAction enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.N/A
    Pricing
    Bonterra EveryAction
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonterra EveryAction
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    Bonterra EveryAction
    Considered Both Products
    Bonterra
    Chose Bonterra EveryAction
    We replaced Action Network with Bonterra Development + Digital EveryAction because of the native integration into the voter activation network on NGP Van. It reduced the number of logins required, as well as the number of platforms we needed to maintain and have access to. The …
    Incentivized
    Chose Bonterra EveryAction
    We find Bonterra Development + Digital EveryAction CRM has more functionality
    Incentivized
    Chose Bonterra EveryAction
    Nation Builder—I would say this is a very pared-down version of VAN that requires extensions and outside software to do about 80% of what VAN can do natively. NB does have a better geocoding system that can geocode a location with just the address and does not require …
    Incentivized
    Chose Bonterra EveryAction
    In addition to the products listed above, I have also used many proprietary tools developed by the organization. I find Bonterra Development + Digital to be easy to setup and use, especially for smaller organizations with limited staff and resources. Many nonprofits are unable …
    Incentivized
    Chose Bonterra EveryAction
    There's a bit more functionality that does not require coding with EveryAction compared to Tessitura. Blackbaud wasn't particularly user friendly and I probably would not use it again. I will say that I would want a mashup of Tessitura and EveryAction if I had my druthers, …
    Incentivized
    Chose Bonterra EveryAction
    Our organization uses both Salesforce and EveryAction and the two programs work well together. Salesforce is our main database for maintaining donor and constituent information but does not allow us the ability to send mass emails, messages, and appeals. EveryAction is also …
    Incentivized
    Chose Bonterra EveryAction
    I used Blackbaud at a University setting, which I believe was very appropriate. The database needed many people that were just in charge of keeping the database clean - so for a large organization, it worked well. However, for a small organization it would be far too complicated.
    Incentivized
    Chose Bonterra EveryAction
    n/a
    Incentivized
    Chose Bonterra EveryAction
    Much better performance and ease of use, more features, more flexibility.
    Incentivized
    Chose Bonterra EveryAction
    Blackbaud is a Cadillac, and not needed by most small nonprofits of 3 million or less in income. We looked at several prior to choosing EveryAction. We are very pleased with EveryAction but wish that the training was more involved from a corporate perspective and that customer …
    Incentivized
    Chose Bonterra EveryAction
    Jotform is very user-friendly and easy to use, but the reporting features don't even come close to what EveryAction can do. The fact that you can schedule reports from EveryAction puts it on a whole other level than Jotform. I have also used databases like Sure Impact, mPact …
    Incentivized
    Chose Bonterra EveryAction
    Both are fairly good databases to use for data. I believe EveryAction has a better interface when it comes to tracking engagements and conversations. Aristotle price is a tad better.
    Incentivized
    Chose Bonterra EveryAction
    It's completely different in my opinion, it doesn't serve the same purposes as those and is unique in what it does for our organization. The only thing it's comparable is to Airtable in terms of collecting & organizing data.
    Incentivized
    Chose Bonterra EveryAction
    I haven't used another.
    Incentivized
    Chose Bonterra EveryAction
    EveryAction is a robust tool that is an excellent database management system.
    Incentivized
    Chose Bonterra EveryAction
    I have not.
    Incentivized
    Chose Bonterra EveryAction
    EveryAction is much better than these products listed above.
    Incentivized
    Chose Bonterra EveryAction
    EveryAction is far superior.
    Incentivized
    Chose Bonterra EveryAction
    I don’t use others
    Incentivized
    Chose Bonterra EveryAction
    n/a
    Incentivized
    Chose Bonterra EveryAction
    For me, the problem with comparing EveryAction is that it tries to do so much that it's hard to compare it to a single tool. Most of the online organizing tools it is usually contrasted with aren't yet on TrustRadius (e.g. Action Network, New/Mode, etc.). We lump these online …
    Incentivized
    Chose Bonterra EveryAction
    Action Network is better, cheaper, and does the same thing as EveryAction. In all honesty, we are abandoning EveryAction in the coming months and transition to Action Network because we are tired of paying high rates for an unwieldy tools with poor support services. Again, we …
    Incentivized
    Chose Bonterra EveryAction
    EA is more than 3x the cost of Active Campaign! We only chose EA due to their non-profit specific features.. ActiveCampaign uses terms not familiar to most non-profit teams (contract, prospect, funnel, etc.) and doesn't allow the customization of these labels. However, ActiveCam…
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    140 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    103 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    140 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    72 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    71 Answers
    Best Alternatives
    Bonterra EveryAction
    Small Businesses
    Salesforce Nonprofit Cloud
    Score9 out of 10
    Medium-sized Companies
    DonorPerfect
    Score7.4 out of 10
    Enterprises
    Ellucian CRM Advance
    Score7.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    Bonterra EveryAction
    Likelihood to Recommend
    7.7
    (150 ratings)
    Likelihood to Renew
    1.1
    (5 ratings)
    Usability
    3.5
    (6 ratings)
    Availability
    8.1
    (145 ratings)
    Performance
    8.5
    (2 ratings)
    Support Rating
    1.9
    (8 ratings)
    Online Training
    10.0
    (1 ratings)
    Implementation Rating
    7.1
    (143 ratings)
    Configurability
    5.7
    (2 ratings)
    Ease of integration
    8.9
    (2 ratings)
    Product Scalability
    10.0
    (2 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    User Testimonials
    Bonterra EveryAction
    Likelihood to Recommend
    Bonterra
    Bonterra EveryAction is a good CRM to use if your company has institutional fundraisers, grants, and individual fundraising, as it is suited to manage the processes that go along with all of those. I've heard that SalesForce has more functionality than Bonterra EveryAction, but I think that Bonterra EveryAction has plenty to learn and is extremely useful.
    Incentivized
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    Pros
    Bonterra
    • One stop shop for creating newsletters, sending them out to mailing lists, and tracking analytics (including donations).
    • Grants management (we are able to track funds received, reports due, and all points of contact associated with a given donor organization).
    • Contact records (the new contact record feature makes it easy to find past donation history, demographic information, survey responses, communication preferences, etc. for a given contact. We are also able to import information from our donor prospect software into the contact record so everything is in one place).
    Incentivized
    Read full review
    Cons
    Bonterra
    • Although Targeted Emails features is nice, I faced a lot of challenges with the formatting and editing text as a new user.
    • With forms, it would be great to have options to create as signing-up (categories are editable instead of set)
    Incentivized
    Read full review
    Likelihood to Renew
    Bonterra
    We will never us EA, nor recommend them to another org, simply based on their failed promises to deliver training, on-boarding and then charging our account during our free 3 month period, then after cancelling the contract their legal department tried to force us to sign a cancellation agreement that barred us from writing reviews, making comments, etc!
    Incentivized
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    Usability
    Bonterra
    It's just so easy--there isn't a lot of techy lingo or graphics, so a regular person can log in and have a sense of what does what. There might be a few terms you need to learn, but everything is in common English so you can almost always find what you're looking for.
    Incentivized
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    Reliability and Availability
    Bonterra
    The only issue I have had with availability is when I don't have my work phone with me, which prevents me from providing a multi-factor authentication code to access the portal. Other than that, I have not had an issue with availability or outages.
    Incentivized
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    Performance
    Bonterra
    Will not go higher than 8 because of how often I end up locked out
    Incentivized
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    Support Rating
    Bonterra
    I feel like product support and training should go hand in hand. Having to pay $5k to learn how to use a database is absolutely ridiculous and should be offered with the cost of your database, as it is with every other database I've ever used in the last 10 years of my career. With that being said, once I took the training, I found that the support was much more available. Having training and support behind a paywall is bad business in my opinion
    Incentivized
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    Online Training
    Bonterra
    They went through all the features and explained in easy-to-digest details what features the system had. They were also responsive to questions we had. We were able to check in with the support team after training and received prompt followups that helped supplement the training after we had real-world experience using the system.
    Incentivized
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    Implementation Rating
    Bonterra
    It natively integrated with NGP Van extremely well. it also integrated very well with our zoom platform and our use of the Mobilize platform. The bulk upload feature allowed us to move large amounts of initial data into the platform easily. The removal of duplicates was also a fairly easy task.
    Incentivized
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    Alternatives Considered
    Bonterra
    Nation Builder—I would say this is a very pared-down version of VAN that requires extensions and outside software to do about 80% of what VAN can do natively. NB does have a better geocoding system that can geocode a location with just the address and does not require coordinates.
    Incentivized
    Read full review
    Scalability
    Bonterra
    It just works whenever we need it. We'd grown our list and scaled up substantially since buying the product and have had no issues.
    Incentivized
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    Return on Investment
    Bonterra
    • Communicating with your audiences at a regular pace is a good thing, and Bonterra Development + Digital makes that easy enough to do. We see lower-than-normal open rates for our industry (per one study I read), but our overall reach is better than had we nothing. It's hard to give the credit for that to Bonterra Development + Digital.
    Incentivized
    Read full review
    ScreenShots

    Bonterra EveryAction Screenshots

    Screenshot of donor segmentation and targeting by evaluating donors' past behavior, which highlights best opportunities to improve retention, increase donor value, and raise more money.Screenshot of a single, unified platform to support all kinds of campaigns by sending newsletters, creating action alerts, crafting fundraising appeals, and building automated workflows with a modern, targeted email tool boasting deliverability rates.Screenshot of multi-channel workflow automations.Screenshot of a picture of an individual record. These feature customization options used to tailor the page and highlight important information.Screenshot of a Bonterra form. 33% of forms have at least one pre-filled file due to a previous action taken across our network, boosting overall conversion rates.