BMC Helix Business Workflows vs. CMW Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC Helix Business Workflows
Score 8.7 out of 10
N/A
The BMC Helix Business Workflow, featuring the BMC Helix Chatbot, is a workflow building tool specially designed for formless case management and HR service delivery.N/A
CMW Platform
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
CMW Platform (formerly Comindware) is a business process management software centered on worklows to build automations. It implements a drag-and-drop interface along with Excel-style rules and forms.N/A
Pricing
BMC Helix Business WorkflowsCMW Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BMC Helix Business WorkflowsCMW Platform
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsComindware Tracker is available for purchase on a per-user subscription plan.
More Pricing Information
Community Pulse
BMC Helix Business WorkflowsCMW Platform
Best Alternatives
BMC Helix Business WorkflowsCMW Platform
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
CMW Platform
CMW Platform
Score 8.9 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
CMW Platform
CMW Platform
Score 8.9 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BMC Helix Business WorkflowsCMW Platform
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
8.0
(0 ratings)
7.5
(0 ratings)
Support Rating
-
(0 ratings)
8.5
(0 ratings)
User Testimonials
BMC Helix Business WorkflowsCMW Platform
Likelihood to Recommend
It's not an old app so it is still getting better. BMC is listening to queries from customers for improvements and corrections. I see good potential.
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CMW has less integration capabilities, this is something that can definitely be improved in the future. On a side note, the MS Outlook integration option is excellent. The UI is decent for its purpose and the platform is well suited for a range of business requirements - customer order management, document tracking and approval management. You name it, they have it.
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Pros
  • Dynamic Fields
  • DWP Catalog Integration
  • To-Do Tasks
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  • Flexibility in our workflow automation. It’s easy to modify the existing processes when the need arises
  • Web forms creation without a single line of code
  • The parallel approval mechanism allows sending work items to a group rather than a single person
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Cons
  • Strange Status of Dynamic Fields
  • Questions Definition in DWP Catalog where Case should be created
  • Case Fields Mapping in DWP Catalog Workflow
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  • I would like to see Comindware Tracker come in a free pricing tier.
  • I would like to see Comindware Tracker offer more granular roles to be assigned to workflow users.
  • I would like to see Comindware Tracker integrate with more ERP systems and to offer more import/export/migration capabilities from other workflow management systems.
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Likelihood to Renew
No answers on this topic
Very likely.
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Usability
There is always space for improvement. In the BWF usage are is a wide range of use cases and it can not cover everything. We hope to work with BMC on improvements.
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As I mentioned in my whole review that it is making opration smoother it's capabilities to automate repetitive tasks, reduce manual errors,and improve productivity.Its low code approach allows us to create business apps quickly and easily without requiring extensibe programming knowledge.although it has lots of positive points but there are some issues which is barrier to become perfect that's why I give 8
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Support Rating
No answers on this topic
It's more of drag and drop functionality. It is quite easy to set up. Creation of form is very easy. Support Team of Comindware Tracker is good and very friendly. It is efficient in terms of task management, project management, team management, vendor/client tracking.
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Alternatives Considered
We didn't evaluate any other product as we have BMC Helix SaaS Solution
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Other than trying Comindware Tracker it is newer to me, I have used Adobe software multiple times and are familiar with their products. I won't stack Comindware Tracker against them because they both are amazing. I like using Comindware tracker because it is easy to use and is great for me, it helps optimize and maintain my workflows.
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Return on Investment
  • We are still not live
  • We expect faster HR Use Cases solution
  • Better end user communication
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  • Reducing time managing tasks and projects by automating workforce without involving manual procedures.
  • Sequential and parallel creation of process steps and multichannel models.
  • Drag and drop capability ease web form designs that are easy to export to MS Excel and Word.
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ScreenShots

CMW Platform Screenshots

Screenshot of Graphical Workflow BuilderScreenshot of Drag'n'drop Web-form DesignerScreenshot of Collaboration toolsScreenshot of Workflow automationScreenshot of Workflow trackingScreenshot of Outlook intergration